affordable to suit Africans
breakfast space during many guests.
I liked everything about the hotel.
Everything about the hotel
The best location. Next to Hetfield square (lots of clubs, bars) and near to Gauteng Station. There is a plaza opposite the hotel.
My girlfriend has left her high heels in the room and we've had to call them twice and waited till the next day until they got back to us.
It was close to the embassies - as this is exactly what I needed. The bed was very comfortable - and the Hotel quiet at night - which is surprising due to the vibrant night life around it. Great value for money!
The neatness and cleanliness.
Walking distance of stores and food outlets. Friendly staff.
Small rooms
Right in the centre of Hatfield. Restaurants right outside of the hotel. Very close to Hatfield square for the young adults to go to. Security very good. Felt very safe staying at this hotel.
Very helpful and friendly staff. Good food. Everything was 100%. Highly recommended.
Warm welcome, and they were very accomodative.
Bed not made upon arrival and confusion about breakfast payment and discount.
Serenity design big rooms
Staff need to be informed more about how and when discounts should be offered to clients so to apply them correctly.
The friendliness and assistance offered throughout, but especially at book in. Concierge assited me in getting directions to an old-boys club and was very helpful. Security in the parking garage was always there, no matter what time we came in.
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Great staff, good service, nice room with good value for money.Good location, it is opposite to the main hatifield supermarket, is about 600 metres from the Gautrain metro station.
Apart from the fact that on the first night the bath shower didn't work properly the stay was very good. The shower was replaced the next day.
Price
Reception staff I did not get the free wifi
then place is very quiate and cleanes the welcoming on the big screen it was amazing i love everything and i have enjoyed each second for been there. keep up the good work!!!!!
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The price and luxury
taking photocopy of my ID and credit card, I did not feel confortable and I felt exposed.Parking sign is not clear, I saw a lot people entering the wrong parking including myself
Your Staff were OUTSTANDING!
the guests opposite started a party both nights , first night at 1.30 am and the second at 3.45 am. security were called the second time.
pool was a bit too small
The place is nice and quiet
small dining place a bit over crowded
Very efficient and friendly staff, the luxury o checking in early and checking out late
The location. It is accessible via all forms of transportation available. It is within walking distance of attractions and business centres. It is quiet at night allowing for total relaxation or productive work.
The bedding was clean but lumpy. The food was edible.
Cleanliness in the room and surrounding. Parking was great
Too short a stay to notice anything
Goof Location, easy to find, free wifi (unlimited WOW), very friendly staff
good breakfast and friendly staff
the staff was friendly but sometimes slow, they also knock on the door at 9.30 am to clean the room, thus waking you up when you want to sleep out
The location of the hotel is perfect for using the Gautrain, close to attraction in Pretoria and friendly very friendly staff. Big bonus unlimited free wifi wow!!!
No complaint enjoyed my stay
Friendly and efficient staff to welcome you. The hotel was neat and tidy, and I would definitely stay at this "value for money" hotel again. Close access to Hatfield Gautrain Station.
All good!!
Facilities and the romm was very clean. It was welcoming.
Busy street at the main reception, was a challange to drive in and out of the parking.
The rooms, atmostphere
Noisy
Location, staff and facilities were super. Will be definitely be coming back
Staff was very friendly and effiant Rooms was clean
They don't have a room service for food!
Neatness and Cleaniness
Liked everthing
Friendly staff
Bathroom having no door but a curtain
The locality of the Hotel. The room was absolutely adequate.
Breakfast was a bit disappointing. The chef did not know how to prepare a medium egg and he did not use clean utensils after preparing a chilli omelette.
It is next to the mall,restaurant and easy accessible
my stay was great i loved every moment of bieng in that hotel
the mat in the rooms(smoking ) some how leave the room smelling bad
Clean and the food is great
The tv remote complicated and couldn't work
The close proximity to Loftus Versfeld
We found cockroaches in the shower
everything
Protea hotel is situated at a very convenient place. It is easily accessible without any difficulty.
Parking is very limited.
near our student children
I realy like Hatfield, so the alloacation is perfect and the parking facility is superb
The level of noise around the hotel was unbearable with very loud music
Good Service Quality of the room
Squeaky bed
Very friendly and highly professional staff.
Location and treatment
The staff was helpful, the service was excellent, the place was organized.
I forgot my phone in the room when we checked out, and thought that it was going to be gone when I realised about an hour later that I left it there. But due to the excellent staff at Protea Hotel Hatfield, I returned to the hotel and my phone was returned to me. This really impressed me and I will definitely stay at this hotel again. Thank you Protea Hotel Hatfield staff!
SECURITY ARE VERY HELPFUL AND CONCERNED FOR SAFETY OF PATRONS, EVEN ESCORTED MY HUSBAND TO A NEARBY RESTAURANT AND BACK
Food
In the parking area, room and passages were very hot. It was like the heaters were on in the parking area.
Cleanliness and friendly staff
