Protea Hotel by Marriott Pretoria Hatfield Reviews
1141 Burnett Street, Hatfield (Pretoria) 0083

These reviews are submitted by guests who stayed at Protea Hotel by Marriott Pretoria Hatfield. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

affordable to suit Africans

breakfast space during many guests.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I liked everything about the hotel.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Everything about the hotel


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The best location. Next to Hetfield square (lots of clubs, bars) and near to Gauteng Station. There is a plaza opposite the hotel.

My girlfriend has left her high heels in the room and we've had to call them twice and waited till the next day until they got back to us.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

It was close to the embassies - as this is exactly what I needed. The bed was very comfortable - and the Hotel quiet at night - which is surprising due to the vibrant night life around it. Great value for money!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Walking distance of stores and food outlets. Friendly staff.

Small rooms


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The neatness and cleanliness.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Right in the centre of Hatfield. Restaurants right outside of the hotel. Very close to Hatfield square for the young adults to go to. Security very good. Felt very safe staying at this hotel.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Warm welcome, and they were very accomodative.

Bed not made upon arrival and confusion about breakfast payment and discount.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very helpful and friendly staff. Good food. Everything was 100%. Highly recommended.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Serenity design big rooms

Staff need to be informed more about how and when discounts should be offered to clients so to apply them correctly.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The friendliness and assistance offered throughout, but especially at book in. Concierge assited me in getting directions to an old-boys club and was very helpful. Security in the parking garage was always there, no matter what time we came in.

N/A


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Great staff, good service, nice room with good value for money.Good location, it is opposite to the main hatifield supermarket, is about 600 metres from the Gautrain metro station.

Apart from the fact that on the first night the bath shower didn't work properly the stay was very good. The shower was replaced the next day.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Price

Reception staff I did not get the free wifi


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

then place is very quiate and cleanes the welcoming on the big screen it was amazing i love everything and i have enjoyed each second for been there. keep up the good work!!!!!

n/a


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The price and luxury

taking photocopy of my ID and credit card, I did not feel confortable and I felt exposed.Parking sign is not clear, I saw a lot people entering the wrong parking including myself


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Your Staff were OUTSTANDING!

the guests opposite started a party both nights , first night at 1.30 am and the second at 3.45 am. security were called the second time.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

pool was a bit too small


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The place is nice and quiet

small dining place a bit over crowded


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very efficient and friendly staff, the luxury o checking in early and checking out late


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location. It is accessible via all forms of transportation available. It is within walking distance of attractions and business centres. It is quiet at night allowing for total relaxation or productive work.

The bedding was clean but lumpy. The food was edible.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Goof Location, easy to find, free wifi (unlimited WOW), very friendly staff


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Cleanliness in the room and surrounding. Parking was great

Too short a stay to notice anything


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

good breakfast and friendly staff

the staff was friendly but sometimes slow, they also knock on the door at 9.30 am to clean the room, thus waking you up when you want to sleep out


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location of the hotel is perfect for using the Gautrain, close to attraction in Pretoria and friendly very friendly staff. Big bonus unlimited free wifi wow!!!

No complaint enjoyed my stay


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Friendly and efficient staff to welcome you. The hotel was neat and tidy, and I would definitely stay at this "value for money" hotel again. Close access to Hatfield Gautrain Station.

All good!!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Facilities and the romm was very clean. It was welcoming.

Busy street at the main reception, was a challange to drive in and out of the parking.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The rooms, atmostphere

Noisy


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location, staff and facilities were super. Will be definitely be coming back


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Staff was very friendly and effiant Rooms was clean

They don't have a room service for food!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Neatness and Cleaniness

Liked everthing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Friendly staff

Bathroom having no door but a curtain


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

It is next to the mall,restaurant and easy accessible


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The locality of the Hotel. The room was absolutely adequate.

Breakfast was a bit disappointing. The chef did not know how to prepare a medium egg and he did not use clean utensils after preparing a chilli omelette.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

my stay was great i loved every moment of bieng in that hotel

the mat in the rooms(smoking ) some how leave the room smelling bad


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Clean and the food is great


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The tv remote complicated and couldn't work


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The close proximity to Loftus Versfeld

We found cockroaches in the shower


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

everything


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Protea hotel is situated at a very convenient place. It is easily accessible without any difficulty.

Parking is very limited.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

near our student children


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I realy like Hatfield, so the alloacation is perfect and the parking facility is superb

The level of noise around the hotel was unbearable with very loud music


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Good Service Quality of the room

Squeaky bed


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very friendly and highly professional staff.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location and treatment


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The staff was helpful, the service was excellent, the place was organized.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 4 Comfort

I forgot my phone in the room when we checked out, and thought that it was going to be gone when I realised about an hour later that I left it there. But due to the excellent staff at Protea Hotel Hatfield, I returned to the hotel and my phone was returned to me. This really impressed me and I will definitely stay at this hotel again. Thank you Protea Hotel Hatfield staff!


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort

SECURITY ARE VERY HELPFUL AND CONCERNED FOR SAFETY OF PATRONS, EVEN ESCORTED MY HUSBAND TO A NEARBY RESTAURANT AND BACK


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Food

In the parking area, room and passages were very hot. It was like the heaters were on in the parking area.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Cleanliness and friendly staff