The feeling of quality
The whole experience was excellent and I will only stay in this Hotelwhen visiting the Island. The Spa and Gym were a welcomed haven after ahard days work and a great way to start the day
The hotel was excellent all facilties were very good. Staff well presented.
Maybe some of the prices of food and drink at the hotel.
Quiet, comfortable hotel with friendly staff and good facilities
Very relaxing atmosphere with staff always around to help.
The staff were extremely helpful and courteous, attentive without being obtrusive. Excellent spa facilities. The massage pool was especailly relaxing. Excellent food and good range of drinks. A Problem I had was quickly and efficiently dealt with. If I come to Jersey I would definatley stay here again.
The excellent facilities and polite staff
No pikc up service to/from airport
Staff friendly, smiley, helpful. Food fabulous
Range of facilities and helpfulness of staff.
ive stayed there before
location and spa
room was cold
Comfort of room and helpfullness of the staff
I ordered champagne and chocolates by e-mail a week or so before our stay.And within minutes after our arrival they were brought to our room. Excellent service.
Good food, hotel shuttle to city, Excellent SPA and staff very friendly. Rooms are spacious and very clean.
No shuttle to airport
Choice of food, Gym and quiet location
comfort and friendleyness of the staff..Breakfast food excellant.
friendly staff
car parking was a bit of an issue
This is a very smart hotel with excellent facilities
Calm atmosphere and choice of restaurants within Hotel.
Breakfast scrambled egg could be improved.
The spa is wonderful
It would be better if there were individual safes in the rooms
Helpful reception staff
spa facilities and food
friendliness of staff
nothing worth mentioning here
excellent facilities
Room very hot and noisy. Window overlooked roof and adjacent to large air conditioning machinery which was constantley operating
Excellent staff, welcoming, good food, pool and spa facilities weresuperb!
bed was a bit soft
Very friendly staff, great on reception, food good but a little expensive, great shower
Friendly efficient and professional staff were very good
Choice of restaurants
Leisure facitilies, food and accommodation
Lack of nightly entertainment for adults at night.
easy on site parking
A modern approach within old surroundings
Staff very helpful, peace and quiet.
Lack of evening entertainment, Saffron restaurant not good, bad selection of food and atmosphere non existant.
pleasant staff and very good spa and pool
The Spa,cleanliness and breakfast choice
Room views are spoilt by having unthoughtful extensions.The free bus does not operate during evenings or weekends. Restaurant prices for light meals and dinner are expensive.
nice and airey and although it is a big hotel you didnt feel like you were under each others feet
overall very comfortable, good choice of menue
Single room allocated was very small