The staf was very kind and helpful
Would have liked a more conventional restaurant, not everyone is into Thai or Takeaways
everything was OK
The access to downtown and eateries.
The staff was very friendly and helpful!
friendliness of hotel staff
I had called ahead and verified my reservation and the gentlemen workedwith me ensuring that my room would be ready. Upon arrival to the hotel,he had upgraded my room to a suite. This was great customer service. Wehad to change rooms because our air went out as well as they had to re-set our door lock and it took over an hour however, the staff were verynice and professional.
location
there was no security at the door anyone coild walk in
very noisy during the night
The hotel staff members are great! They were willing to answer questionswe had about the city, give directions and suggestions, etc.
It is sooooo dated! It is in a great location, but it is an extremelyrundown facility.
how close it was to everything we wanted to do, we could walk to Millennium Park, Grant Park, coffee shops, shopping and places to eat. Other attractions were only a short taxi ride away (Navy Pier and Shedd Aquarium were only $7 taxi each)
it's a very old hotel with slow elevators and our swipe card did not work a few times. It was very expensive for a 2* room with no ammenities($139/night + $32/day for parking our small SUV)
Good located near grey hound termisus and exhibition centre
Break fast should be made available
Central location
Location was great on the south part of the Loop a block back from the lakeside park. Staff were very helpful.
Room windows were very small and the L train was audible when it went past.
It was conveniently located for my travel purpose
The bathroom wasn't clean.
The ease of being able to walk into the centre and lake michigan
the room was small and smelled of damp
