location, comfort, cleanliness superb staff - everything was perfect !!
Stayed there weekend before - so good went back - room was upgraded
Location and quality
Nothing
Staff were friendly yet professional. The Duty Manager upgraded our hotel room free of charge and without request. An excellent hotel
The staff was the kindest I've ever experienced and very helpful. The location of the hotel was perfect and the hotel itself was very nice and clean.
Quite small room, but still very nice and with a nice view.
The location is excellent. The room was pleasant. The facilities are understated - no show, no fuss, perfectly adequate
Staff were very friendly and helpful
The staff made sure we had a nice stay. Rooms were comfortable. It is close to knightsbridge - great if you want to shop from harrods and other shops such as prada and zara
Convenience. Comfortable beds.
Bathroom very small
location, facilities, top class bed and pillows , bright room with luxurious decorating, tea and coffee in room, good hairdryer, helpful concierge
fantastic location and design.
Excellent location in the centre of Knightsbridge.
There was no hand shower in the bathroom.
Location,atmosphere
The room was compact but comfortable,it was agood size but not too bigso you werent walking down endless corridors.The staff were friendly andhelpful.Everywhere was immaculate,bar,toilets etc.The location wasperfect and the road wasnt too noisy.The bar and restaurant were veygood and the concierge were very helpful.
Convenient location
The Staff and Location were Excellent. I would definitely stay here again for those reasons alone.
We did think that £24.50 per Breakfast was too much, we attempted to negotiate a reduced rate for the group, but was not successful. So 8 of us went round the corner to Valeries (27 Kensington Church St), and had a tip top breaky for £10.
The location is excellent.
Room, service
Easy, Courteous service. Reception acknowledged we'd stayed therebefore. Room was ready for occupation at 10.30am.Concierge very helpful
Very little.
location - minutes walk from all the big stores - Harrods - Havey Nicholls etc - reception staff excellent/friendly
Saturday night bar closed at 11.45pm - with guest still in lounge ?
the small wardrobe space
Location and access to the underground is excellent.
very convenient location and all necessary facilities
Location, friendly staff.
Comfortable but small rooms.
very comfortable bed, nice and clean hotel
bed could be a little bigger
Location, facilities, courteous and helpful staff.
The room was too cold and the heating system did not seem to work.
Location, interior of hotel, staff
the location
