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The Charm Brighton Boutique Hotel
20-21 New Steine (Brighton & Hove) BN2 1PD

The Charm Brighton Hotel on ylellinen boutique-hotelli, joka sijaitsee suojellussa rakennuksessa (Grade II -luokitus) erinomaisen keskeisellä paikalla. Se tarjoaa valoisia huoneita, joissa on käytettävissä ilmainen WiFi. Rannalle on vain muutaman minuutin kävelymatka. Kaikki huoneet sijaitsevat tyylikkäästi kunnostetussa historiallisessa rakennuksessa, ja niissä on taulu-TV sekä oma kylpyhuone. Joissakin huoneissa on myös oleskelualue, ja niistä on merinäkymä. The Charm Brighton Hotel sijaitsee Brightonin muodikkaalla Kemptownin alueella vain 5 minuutin kävelymatkan päässä kuuluisalta laiturilta. Välittömässä läheisyydessä on designkauppoja, baareja, ravintoloita ja gallerioita.

Pisteet 1822 arvostelut
Fantastinen

9.4/10

Huoneita: 24

(Etsi)
Osoite: 20-21 New Steine, Brighton & Hove BN2 1PD map

(Kartta)

The Charm Brighton Boutique Hotel - Valokuvat

Mitä ihmiset sanovat

looking at the past reviews, I didn't know whether to book. We had such a lovely time the hotel was great and the hotel facilities are excellent. We will return again in November. Everything about the hotel was great. Very friendly people and lovely big open rooms and with an excellent service.Staff very friendly, good customer service at reception, Overall stay very warming .
kaikki arvostelut » Room was even better than described. Nice surprise to have a four poster bed.efficiency, friendliness, privacy. bar!. Nice area.Next to the pier.The welcoming staff and thier attention to detail. very friendly staff and very good value for money. The hotel gets pretty average reviews considering we found it convenient, clean, comfortable and stylish. We had a room with sea views, a four post bed and a bath which made for a nice weekend away. The breakfast was fine and free, plus the hotel is close to all the action. I only wish we had booked a massage at the day spa next door!. The staff were extremely helpful and informative. The hotel rooms were well equipped. However, I am unable to comment on the Spa facilities as we, as a group, did not have time to make use of them. However, their pricing seems to be very reasonable.Felt very comfortable as a single guest. Nice room, I booked a single and they upgraded me into a twin room.Nothing special but there is everything you need and staff is polite. Location is perfect. looked around brighton.spa. Reception staff were friendly and helpful,shame no one there 24/7though.ie night porter.Location was excellent, decor was clean and fresh. The stay was good. Good Staff. location. The room ("Sea View" - though you would have to look 90 degrees to the left to see it as the room was actually overlooking the square - but this was clear from the website on booking so no complaints) was very nice, unexpectedly having a 4 poster bed and chaise longue and tastefully decorated - not as big as expected but still fine size-wise. The location of the hotel was perfect. nothing in particular. I did not get a chance to use the spa service, but this would be what stood out.The staff were friendly and the continential breakfast was plentiful andincluded toast. The location was perfect. The reception area was very modern and slick.The proximity of the hotel to the seafront, pier and bars and clubs. Staff were friendly and helpful and the location was good.Clean room, good location, quiet, friendly service. Location. Friendliness and helpfulness of staff.very good, friendly staff. warm and friendly. Handy location, near to centre - a good selection of local shops and restaurants - nice walk along seafront to the main amenities. Close to city cnter and the sea site. The room looks nice. For such a small hotel it is quite quiet.The Retreat Spa was excellent and did somewhat help to offset the at best average accomodation. 1 the bedroom in the attic with great views of Brighton pier 2 thebreakfasts. The convenient location and the continental style breakfast. Good location. Views of sea and pier.spa treatment. The bed was clean and comfortable and the breakfast enjoyable. The location was good for us.The location and view of the sea is great. Bed was comfortable and it was good to have freeview digital TV. Staff were friendly. Free wifi, clean and comfortable bed friendly staff and dvd player in the room.The Spa was great and the staff very helpful and friendly/. The location. Leaving it. Parking was difficult brighton seems to be a very busy place. The hotel directed us to a car park.The room is extremly tiny and not worth its price at all.We have to upgrade by paying 50% more.After upgrading the room was ok. hard to park in area.The lock on the door was broken on the inside so it was not secured (although it did lock with a Yale). hotel was excellent the only issue is parking is very difficult in the area.The bathrooms leave much to be desired. It would be nice if there were shower curtains and more pressure attached to the shower itself. The bed itself was a little too soft and I imagine would be quite painful on the back if slept on for more than one night. The shower was somewhat dribbly.Yes the rooms were slanted so everything fell off the dressing table andany other surfaces the minute you put anything down.NOT Impressed.i fek. The shower was very poor and stopped working on our 2nd morning. One of the rooms had no hot water one evening.No proper wi-fi facilities. The hotel was rather overpriced. It prices itself at the "boutique hotel"/ spa level but we were not at all convinced it shold be pricing itself in that bracket, it is more mid range. If they improved the quality of the breakfast that would help matters! Also, breakfast finished at 10am on the weekend which we felt was too early - most of the other hotels finish at 11.The room was too small and squashed and for the price was very basic. Although on the 4th floor with no lift stated I was not expecting 67steps to the top...also their card machine was not working and I had togo to a cashpoint before even allowed to check in which I thought wasbad as I had to carry a lot of cash in an unknown area! Parking wasexpensive and very tricky it was £9 a day outside the hotel!. We found items of litter in the room, and this was very disappointing. The decor of our room was not in keeping with the style of the hotel, the workmanship was poor in parts. The room was very small but adequate, the only issue that arose duringmy stay was that the carpet could have been a lot cleaner upon myarrival as it was quite dirty and troublesome when getting out of theshower with clean feet!. There was no hot water on both days of our stay. On the day we were leaving there was no hot water at all coming from the tap in the sink which shows the hot water had actually been turned off. I called reception and they said they would change the hot water to constant on the timer!!. Occasionaly disfunctional shower (was repaired however). The representation of the hotel on Bookings.com was much more up- market than it is in real life. Downstairs the hotel looks good but the bed rooms are a bit studenty. It's fine for £35 a night but I'd want a nicer room if I had to pay more. The breakfast was also a bit disappointing and we didn't bother with it on the second day. No Bath Mat. extra charge for the sauna and steamroom. They didn't clean the room and didn't give fresh towells every day. The room it's small. The coffie cups where not cleaned from previous people using the room.Room was OK, but decor was poor and in need of some work, room was extremely noisy, both from the hallway above but more importantly the traffic and pedestrians outside which kept us awake most of the night. 1 climbing 4 sets of stairs to the attic. 2 window frame was rotten. The check out time of 11am seems rather early, particularly for a weekend, and was not communicated clearly on check in. The single rooms are particularly small and the fixtures and fittings not of a very high quality. Some of the decor was modern and contemporary some was a little dated.condition of bathroom. The website promoted the hotel as refurbished to a high standard however past the first floor the general state of the building was poor if not in some parts shabby. The hotel is overpriced. For one of the highest room rates in Brighton we would have expected better finishes to the room and overall facilities. For example the sash windows were stuck up with paint and couldn't be opened (it was a hot day) and there was no one on reception to resolve the problem. The room is more 'Changing Rooms' with a slap of paint than high spec contemporary. The pictures on the internet did not show the hotel in its true light. It was not as nice as it was dipicted. It was a bit run down.Very basic room. Shower was tiny, hotel was very noisy at night - no soundproofing. cooked breakfast was in my top 3 worst breakfasts ever - I think they boiled the sausages!. Shower did not work. Door of room banging all night. Window catches broken not allowing it be used. Sink basin cracked.shower had no pressure, water was not hot, lights in bathroom didn't work, kettle was really dirty and room was a smelled of body odour. I don't feel that the description captured the hotel - it seemed to imply that retreat spar facilities would be available for people staying at the hotel. ..I was expecting more for my money. Also, whilst being helpful in terms of allowing me to leave my case there following check-out, when I returned for it there were NO available staff - not even by phone!. Main complaint has to be the shower it was truly awful. The shower head didn't work properly so the water just trickled out and it was also ridiculously hot no matter how much you turned it down. Also the walls were so thin you could hear everything in the hotel. The room was tiny and very scruffy, the bathroom inadequate, the towels provided with very small, my bed made a lot of noise and I had to ask for a new room. Very basic things like a bath mat, reading lamp and TV remote control were missing from rooms. Although a double room, one side of the bed was unusable because of extreme sloping ceiling overhanging the bed.The room was dusty and staff hard to find before 9am. I would call this establishment a guest house rather than hotel and too expensive. Unacceptable level of noise inside and out, especially from drunken staff; soulless; no pictures on walls in common areas; towels much too small; no shower mat. I booked a single room which was located in the basement. I could hear every movement upstairs from both staff and guests. I was also subjected to phone conversations (private and business) by the hotel receptionist. I had booked two nights but left after the first as i was getting headaches from all the noise. I would definately NOT stay there again!!!.

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The Charm Brighton Boutique Hotel Tietoa huoneesta

Huonetyyppi	Henkilöt	alkaen
Juniorsviitti [Tietoa huoneesta]	2	alkaen GBP 70.00	Etsi
Ylellisissä huoneissa on erillinen kylpyamme, erillinen suihku ja Elemis-kylpytuotteet. Huoneissa on myös oleskelutila ja höyhen- ja untuvapeitot ja -tyynyt. Huoneen mukavuudet: WC, Tallelokero, Suihku, Silitysrauta, Silitysmahdollisuus, Radio, Puhelin, Oleskelualue, Lämmitys, Kylpytuotteita, Kylpyhuone, Kylpyamme tai suihku, Kylpyamme, Kahvin/teen keittomahdollisuus, Hiustenkuivaaja, Herätyspalvelu/herätyskello, DVD-soitin, CD-soitin
Premier King Room with Sea View [Tietoa huoneesta]	2	alkaen GBP 66.99	Etsi
Large room with king size bed, sea views, fridge and microwave Huoneen mukavuudet: WC, Suihku, Silitysrauta, Silitysmahdollisuus, Radio, Puhelin, Oleskelualue, Mikroaaltouuni, Lämmitys, Kylpytuotteita, Kylpyhuone, Kylpyamme tai suihku, Kylpyamme, Kahvin/teen keittomahdollisuus, Jääkaappi, Hiustenkuivaaja, Herätyspalvelu/herätyskello, DVD-soitin, CD-soitin
Kahden hengen huone - Twin [Tietoa huoneesta]	2	alkaen GBP 64.99	Etsi
Huoneessa on oma kylpyhuone ja taulu-tv. Tämä huone sijaitsee majoituspaikan takaosassa tai alemmassa kerroksessa. Huoneen mukavuudet: WC, Suihku, Silitysrauta, Silitysmahdollisuus, Radio, Puhelin, Lämmitys, Kylpytuotteita, Kylpyhuone, Kahvin/teen keittomahdollisuus, Hiustenkuivaaja, Herätyspalvelu/herätyskello
Kahden hengen huone [Tietoa huoneesta]	2	alkaen GBP 64.99	Etsi
Kaikki kahden hengen huoneet ovat hotellin takaosassa. Huoneen mukavuudet: WC, Silitysrauta, Silitysmahdollisuus, Radio, Puhelin, Lämmitys, Kylpytuotteita, Kylpyhuone, Kylpyamme tai suihku, Kahvin/teen keittomahdollisuus, Hiustenkuivaaja, Herätyspalvelu/herätyskello
Kolmen hengen huone [Tietoa huoneesta]	3	alkaen GBP 70.00	Etsi
Huoneen mukavuudet: WC, Silitysrauta, Silitysmahdollisuus, Radio, Puhelin, Lämmitys, Kylpytuotteita, Kylpyhuone, Kylpyamme tai suihku, Kahvin/teen keittomahdollisuus, Hiustenkuivaaja, Herätyspalvelu/herätyskello

Palvelut The Charm Brighton Boutique Hotel

Yleiset

Mannermainen aamiainen,

Vastaanottopalvelut

Tallelokero, Nopea sisään-/uloskirjautuminen, Matkatavarasäilytys

Uima-allas ja wellness-palvelut

Spa- ja wellness-keskus, Sauna, Poreallas, Höyrysauna/turkkilainen sauna, Hieronta

Sekalaista

Savuttomia huoneita, Morsiussviitti, Lämmitys, Kaikki julkiset ja yksityiset tilat ovat savuttomia

Ruoka & juoma

Vesipullo, Suklaata tai keksejä, Huonepalvelu, Baari, Aamiainen huoneessa,

Palvelut

Langaton internet (Wi-Fi/LAN), Internet, Ilmainen langaton internet (Wi-Fi)

Kaupat

Matkamuisto-/lahjamyymälä

Bisnespalvelut

Kokous-/bankettitilat, Faksi/kopiokone

Tärkeää tietoa

Asiakkaiden on esitettävä voimassa oleva kuvallinen henkilötodistus ja luottokortti saapumisen yhteydessä. Huomioithan, että kaikkien erikoistoiveiden toteutuminen riippuu saatavuudesta ja niistä saatetaan periä lisämaksu.

The Charm Brighton Boutique Hotel Hotellin säännöt

Sisäänkirjautuminen

15:00 - 21:00

Uloskirjautuminen

08:00 - 11:00

Hyväksytyt luottokortit hotellissa

Hotelli pidättää oikeuden varata katteen luottokortilta etukäteen.
American Express, Visa, MasterCard, Maestro, Maestro (Switch)

Peruutussäännöt

Mikäli varaus peruutetaan viimeistään 2 vrk ennen saapumista, peruutusmaksua ei veloiteta.
Mikäli varaus peruutetaan tätä myöhemmin, veloitetaan ensimmäisestä yöstä.
Mikäli asiakas ei saavu paikalle, veloitetaan varauksen kokonaishinta.

Lapsia ja lisävuodetta koskevat säännöt

Kaikki lapset ovat tervetulleita.
Kaikki alle 3-vuotiaat lapset majoittuvat ilmaiseksi käytettäessä huoneessa olevia vuoteita
Huoneeseen ei mahdu lisävuodetta/vauvansänkyä.