Everything was brilliant, a great place and woudl definately recommend it, one of the nicest hotels i have ever stayed in
The room: Wonderful-very contempoary-loved the floor to ceiling glass interior walls and the white decor with marble- the bath and shower were large and unusual in designed- the bed was very large and comfortable-bedside tables in marble looked great when lit. The spa: well organised and relaxing.The staff: very polite and extremely helpful.
Not really, if I have to make a remark it was just the lack of comfortable sitting in the bar area, but this was no big deal.
One of the most elegant hotels my family and I have ever stayed in. Impeccable rooms and professional service.
We enjoyed everything, service, rooms, staff all was excellent - couldn´t find a fault even if i tried....if only I could stay longer to enjoy the day. I would recommend anyone who stays here to check in as early as possible and leave as late as you can to reap the full benefits of this excellent boutique hotel! :-) A true 5* service! I would defintely book another stay again and again etc..!
Hotel parking was fine, however some clear signs in the car park would be helpful to direct you to the reception..otherwise it can become a little labyrinth. However, hotel staff were helpful in showing us the right way and escorting us to reception and to our room.
Nice room. Good service. Staff is very friendly and helpfull. Good restaurant. Most of the musea, monuments etc. are at walking distance.
No complaints. I only found it strange that the safety deposit box was not attached to the floor or the wall.
Great hotel, great service, fantastic helpfull staff, recommended
Noise from the street in the new quarters of the hotel it should be better soundproved
Excellent reception staff - very helpful in making bus and restaurant bookings for us.
The design and the service
Nothing at all. Everything was perfect.
We stayed for 3 nights in the new ultra-modern wing and were treated like royalty. Incredible design of the rooms, outdoor spaces, fountains, even the spa - all make you feel like you are on a moon vs. Granada. Very different! Bu definitely a winner!
Too far from Alhambra and the historic center.
Wonderful location in city. Excellent service from all the staff.Very chic and minimalist.
wonderful hotel, beautiful rooms, great location, helpful and friendly staff
restaurant does not have any vegetarian food
Room was 60% discounted for the winter period. At 130Euros per night it was a fantastic bargin. The hotel upgraded our room to 'double superior', in the old part of the hotel, since it was our anniversary - very nice touch and beautiful room. The spa was free (which in my experience is unusual, even in a top-class hotel) - and very relaxing. The restaurant ....
Staff very friendly and helpful
Spa closed!
We received a complimentary upgrade, to a lovely big room with beautiful modern decor. Courteous and helpful staff. The modern addition to the hotel complimented the traditional hotel well, linked by a great courtyard with several zen like pools with fountains. Used restaurant for breakfast which was a fairly varied buffet and also a hot a la carte menu.
Just some minor points. Expensive parking below the hotel, this could perhaps be made complimentary as paying guests of the hotel. Would have been nice to have tea/coffee making facility in the room. The spa area was nice, but poorly fitting sauna door meant it did not get hot enough as steam kept escaping.
Big comfortable bed, nice toiletries, friendly staff, good location
Indoor pool is only for sitting, not big or deep enough to swim - this is not made clear in the publicity. Breakfast expensive. Room rather hot.
Excellent staff , good location. The food at night in the restaurant was as good as any Michelin starred restaurant I have eaten in,and very reasonably priced.The rooms were very comfortable,but a little oddly designed. Shower was superb
slightly disappointed with the " Leisure Facilities " pool too small too swim and too cold for relaxing,not one thing or the other
Unusual and interesting rooms of suitably high standard. Memorable. Very helpful staff who dealt with any problems quickly and efficiently.
Very central and lovely building. the food was superb. Everything was provided in the lotions department and we felt very comfortable. the spa was very relaxing. Make sure you book your Al Hambra trip and the Flamenco evening through the hotel, or you may not get a ticket
The only problem I had was the fact that the sauna was not workingwhilst we stayed there and I dont think the menu at the restaurant wasvaried. There were no fish dishes as the main course and not much forvegetarians which is why we ate out elsewhere.
Rooms (even standard) offer quite a lot of space and are very nicely decorated (new building). Nice and spacy badroom.
Quite noisy in the night even the room was not directly located in front of the street, restaurant offers ok food but compaired with the prices not impressed...
