Very good English, helpful staff
no real reception hall
Staff were friendly and very helpful. Rooms were spacious and clean.
Rooms were very hot and I would like to have adjusted the temperature of the room.
Very good location, a minute walk to Nevsky Prospect, 7 minutes walk to metro, 10 minutes walk to Hermitage. The room is well decorated. Value for money. Breakfast is excellent. Highly recommended
Location
Fit out
Location is great. High-ceilinged room. Staff is friendly and helpful. Recommend as value for money
Teapot should be requested
-Good level of English - Flexible and helpful with extra wishes
-Poor breakfast offer and quality
Great location A value for money hotel Nice service with warm staff
Located right in the center, easy to get around.
Location was perfect, close to Hermitage, and good restaurants/shops.
Floor was noisy
great location
I forget sunglasses at WC on the lobby. When I returned after 20 minutes sunglasses was absent. So be careful beeing here.
very wide room (not the standard), kind receptionist
the hotel is in the 2nd floor of a building... almost could miss it
Very Clean and functional.
Lift not working.
Large room (VERY large), clean, very very centrally located. Breakfast was decent, staff was very friendly, helpful and courteous.
No separate AC units
Comfortable room, friendly and efficient service, location very central
Nothing
Great location, close to Nevsky Prospekt and Winter Palace/Hermitage; friendly and helpful staff.
The hotel location is very good. Easy to fine. Staff are very kind and they can speak English. Security is so good.
The hotel has no lift but it's OK for my room in second floor.
Situated on the 2nd and 3rd floors of an historical building, the hotel is in a very great position, just few steps from Nevsky, Hermitage Museum and lot of public transfers (nearest Metro station Gostny Dvor). Super breakfast.
Not very easy to reach the hotel, they should display the signboard better from the street. Pillowcases not neat at our arrival, we asked to change them.
A very good hotel in an excellent location with great staff. Close to everything, suitable for sighseeing. The rooms were clean with all basic amenities. The staff was more than helpful on every request we had. ATM inside the hotel and 24h supermarket nearby also very convinient.Recommended as value for money.
Only dropback the elevator that did only work from the third floor and up, so couldnt help with the luggages.
Superb location, just a few doors away from Nevsky Prospect, very friendly and helpful staff, comfortable room and good value for money. An excellent stay!
Very good location, nice clean rooms, good breakfast.
Very small and inconvenient lift.
Excellent breakfast, friendly staff.
Fungus smell in the room
The location was very good, just short walks from the main sites. Near tube line.
Excellent location for seeing the sights of St. Petersburg. The free wi-fi was a great facility, and the staff were really helpful ahead of our stay in sorting out additional requirements via very prompt email replies
Nothing at all
location
lousy entrance, reception 2nd floor&rooms 3rd floor - no proper elevator, messy organisation (breakfast), weird decoration, totally overpriced
Location and wifi, nothing else
Is a dirty old hotel. No way 4 stars, 2 stars the most. No lift!!!!!!!!!!!! Quality / selection of breakfast very low/limited. No sound proof. Dark and smelly.