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NH Collection Madrid Palacio de Tepa
San Sebastián, 2 (Madrid) 28012

El NH Collection Madrid Palacio de Tepa, situado en un palacio reformado del siglo XIX, ofrece gimnasio abierto las 24 horas, un restaurante y WiFi gratuita. El hotel se encuentra a 350 metros de la plaza Puerta del Sol. Las habitaciones, amplias y elegantes, disponen de TV de pantalla plana, balcón, aire acondicionado y minibar. El baño, de estilo moderno, incluye artículos de aseo gratuitos. El hotel, con un estilo arquitectónico neoclásico, aún conserva restos del histórico sistema de canales en el interior. El hotel alberga un restaurante elegante y contemporáneo. El desayuno consta de una amplia gama de productos de calidad. El hotel está situado en el madrileño Barrio de Las Letras, a 5 minutos a pie de la Plaza Mayor y a 15 minutos del palacio Real. El hotel se encuentra a 5 minutos a pie de las estaciones de metro Sol y Anton Martín y a 1 km del Museo del Prado, el Museo Nacional Centro de Arte Reina Sofía y el Museo Thyssen-Bornemisza.

Puntuación basada en 832 comentarios
Espléndido

8.9/10

Habitaciones: 83

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Dirección: San Sebastián, 2, Madrid 28012 map

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NH Collection Madrid Palacio de Tepa - Fotos

Lo que la gente dice

Front desk staff where excellent. Very informative, friendly, helpful Nespresso in room - great Breakfast - delisious and good value Location was suberb Tapas bar - wonderful (tortilla in a glass was awesome). The junior suite was a nice and clean suite, as you would expect. The location of the hotel is great aswel. The staff is friendly and ready for you when needed, especially the valet ( Daniel in our case ).
todo comentarios » Fairly good location. Walkable to metro station. Also near Plaza Mayor and Mercado San Miguel and groceries could be purchased nearby. Staff spoke good English and were really helpful. -Friendly staff -Great decor, seems like newly refurbished, very clean -Fantastic location, 7 min from Prado museum, and from main center -Lovely breakfast. friendliness of staff especially concierge who was very familiar with Madrid and understood the needs of visitors regarding restaurants and entertainment. Lovely restored palace with blend of designer features in central location - surprisingly quiet. Everything one would expect of a luxury hotel. Ambiance, room decor, central location in easy walking distance of tourist attractions, friendly and professional staff, great breakfast buffet. Fantastic location in the heart of old Madrid. Really helpful staff and amazing breakfast. Nice stylish rooms. Great hotel. Excellent Room with good space and comfortable bed. Friendly, helpful staff. Great location for exploring Madrid. The location was great and the front of house staff were smart, helpful and on the ball. Very good breakfast. The staff was very friendly, good looking and accomodating. The location was also perfect. Decor was great. It was a perfect location, a lovely building with charming rooms, and a terrific and helpful staff. Excellent service, inside of the room, the interior of the room, restaurant menu (for breakfast). Location was perfect for central Madrid. 5 mins to many tapas bars, 10 mins to Plaza Mayor. the staff are friendly helpful cooerative sprcially sofia who speaks english well. Central location, quiet. Breakfast was excellent Staff were friendly and helpful. Fantastic location, friendly staff and a fantastic breakfast! Only superlatives. Very good, close SOL square, friendly staff nice rooms exceptional breakfast. Very good location, excellent staff with good attention to the guests. Everything. The hotel is the perfect place for a city break to Madrid. Friendly- and attentiveness of staff; Location; room size + furniture. Hotel Staff and location was excellent and everything was fine. Location. Staff was eager to help. Very nice big clean room. The location is sensational and the building is beautiful. Superb hotel staff, Cleanliness, location, Amenities. location & room : perfect staff : very helpful. Excellent location, good size room and bathroom. The hotel is well positioned to explore Madrid. friendly staff, excellent location, good value. location, service, cleanliness, size of rooms. Friendly staff clean hotel nice breakfast. Design, location, breakfast, staff etc.. Excellent Location Excellent Staff. Except for wi-fi all was splendid!!!. 99% of the staff was most helpful. Location, The staff was excellent. Location Style Breakfast Buffet. Very friendly and helpful staff. everything including the staff. Clean Location Friendly stuff. Good hotel and good location. Cooperation of staff. Excellent location,. Location; quietness. The restaurant/bar!. Staff excellent!. all o.k. The staff was very friendly and very helpful. In fact they take the extra mile to make you stay as comfortable as possible. Clean hotel and a good breakfast spread. Helpful staff at the front desk. Room service - tapas bar was excellent, but not the right menu to include for room service. No where near as fresh or nice We also ordered 2 salads (on separate nights) and they were tired and not fresh. Never have I had sweat salad cream on a Caesar salad (poor) and the salad leaves were lank and blackened underneath (poor). wifi was slow and intermittent - we upgraded twice at a price. The tapas we ordered from the room service were not warm at all, when being described as such. So that might be something you wouldn't want to do, order food. But it's close to all sorts of squares, so get your food from there :). -Small bathroom in our room. 5th floor "superior" room only had "Velux" type roof window and no real views. The free internet was terribly slow, making it painful to email photos and impossible to use VOIP. The bed was a bit hard and it would have been nice to have a bath as well as a shower. the colour of the dining room was a dull grey. There should be airport shuttle. Rooms could have been bigger. i am small but it felt suffocating. Terrible Internet. Nothing. small rooms. Perhaps a British newspaper?. Sheets were not changed for two nights. Nothing. Nothing, everything about the hotel is perfect. Standard pillows; only one bottle of complimentary water / stay; Massage Service operating hours. nothing. All was good. The free high-speed internet is only 256 kbit/s with a limit of 100 MB download per key. This is just ridiculous in 2013! Sometimes when the A/C was not running we could smell cold smoke in our room coming from the A/C. Obviously smoking is still allowed in this hotel :( There are a couple of small things about the staff and their work that should not happen for a luxury 5 star hotel. expensive breakfast. extravagantly expensive breakfast!; we did enjoy a very cheap but excellent one in calle atocha next door!. The breakfast was expensive. Nothing. The internet connection & there is no GYM. Poor breakfast It seem not a 5stars breakfast. Wi-fi is free but only for reading e-mails and facebook. It's impossible to watch somewhat from Youtube or download something. Even after you pay add 6.7 eur you're unable to do it. Breakfast was over priced but a convenience. Junior Suite stairs were a little dangerous at night not having a bath upstairs. We needed to be forewarned more about the thieves on the street. The lighting in the bathroom. And there was no room for clothes in our room (420). Internet Connection (Slow, just WiFi, limited Data Package). The room size is small. The room we had was on the top floor with a sloping roof and just a skylight window. This made the room a but dark. Nothing at all. Internet connection poor. nothing. The noise - it ver noisy and you just can sleep. Also the WiFi was horrible. Very overpriced for what we got, very high room rates but standard hotel rooms. Internet was a nightmare to manage, having to change passwords all the time and as for extra access.

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NH Collection Madrid Palacio de Tepa Información general de las habitaciones

Tipo de habitación	Máx	desde
Habitación Individual Estándar [Información de la habitación]	1	desde EUR 126.65	Buscar
Estas elegantes habitaciones disponen de suelos de madera y un baño privado con productos Bulgari. También cuentan con conexión Wi-Fi gratuita y TV de pantalla plana. No se pueden añadir camas supletorias a este tipo de habitación. Equipamiento habitaciones: WC, Televisión satélite, Teléfono, Servicio despertador, Secador de pelo, Radio, Minibar, Escritorio, Cuarto de baño, Complementos de baño, Calefacción, Caja fuerte, Bañera o ducha, Balcón, Aire acondicionado
Habitación Doble Estándar - 1 o 2 camas [Información de la habitación]	2	desde EUR 130.00	Buscar
Estas elegantes habitaciones disponen de suelos de madera y baño privado con productos Bulgari. También cuentan con conexión Wi-Fi gratuita y TV de pantalla plana. No se pueden añadir camas supletorias a este tipo de habitación. Equipamiento habitaciones: WC, Televisión satélite, Teléfono, Servicio despertador, Secador de pelo, Radio, Minibar, Escritorio, Cuarto de baño, Complementos de baño, Calefacción, Caja fuerte, Bañera o ducha, Balcón, Aire acondicionado
Habitación Doble Superior - 1 o 2 camas [Información de la habitación]	2	desde EUR 82.05	Buscar
La mayoría de las amplias habitaciones superiores tiene originales techos de madera abuhardillados. Todas disponen de zona de estar, set de té y café, altavoces para iPod y lujosas sales de baño y velas. Todas cuentan con una cama extragrande. Algunas cuentan con balcón. No se pueden añadir camas supletorias en este tipo de habitación. Equipamiento habitaciones: Zapatillas, WC, Televisión satélite, Teléfono, Servicio despertador, Secador de pelo, Radio, Minibar, Menaje para preparar té/café, Escritorio, Cuarto de baño, Complementos de baño, Calefacción, Caja fuerte, Bañera o ducha, Bañera, Balcón, Albornoz, Aire acondicionado
Suite Junior [Información de la habitación]	2	desde EUR 227.01	Buscar
Esta elegante suite cuenta con una amplia sala de estar y un dormitorio independiente. Además, está equipada con conexión Wi-Fi gratuita, TV de pantalla plana, set de té y café y artículos de aseo Bulgari. Equipamiento habitaciones: Zona de estar, Zapatillas, WC, Televisión satélite, Teléfono, Servicio despertador, Secador de pelo, Radio, Minibar, Menaje para preparar té/café, Escritorio, Ducha, Cuarto de baño, Complementos de baño, Camas extra largas (más de 2 metros), Calefacción, Caja fuerte, Bañera o ducha, Bañera, Balcón, Albornoz, Aire acondicionado
Suite [Información de la habitación]	2	desde EUR 329.00	Buscar
Esta suite dispone de 2 dormitorios y 2 baños con una zona de estar independiente. No se pueden añadir camas supletorias a este tipo de habitación.

Servicios en NH Collection Madrid Palacio de Tepa

Zonas comunes

Biblioteca

Varios

Zona de fumadores, Suite Nupcial, Servicio de habitación VIP, Prohibido fumar en todo el recinto del hotel, Habitaciones para no fumadores, Habitaciones / instalaciones para personas de movilidad reducida, Calefacción, Ascensor, Aire acondicionado

Transporte

Alquiler de coches, ,

Servicios de recepción

Venta de entradas, Servicio de aparcacoches, Registro de entrada y salida exprés, Recepción 24 horas, Prensa , Información turística, Guardaequipajes, Cambio de divisas, Caja fuerte,

Servicios de limpieza

Servicio de tintorería, Servicio de planchado, Servicio de lavandería, Limpiabotas

Servicios

Servicios de internet, Incluye acceso inalámbrico a internet, Conexión inalámbrica a internet

Piscina y bienestar

Masajista, Gimnasio

Oferta de ocio y servicios para familias

Niñera/Servicios infantiles

Instalaciones de negocios

Salas reunión / salones banquetes, Fax / fotocopiadora, Centro de negocios

General

Parking ,

Comida & bebida

Servicio de habitaciones, Restaurante, Desayuno en la habitación, Bolsas de pic nic, Bar, , ,

Información adicional

Solo se pueden añadir camas supletorias en la suite junior. El establecimiento ofrece cunas y camas supletorias bajo petición, sujetas a confirmación por parte del establecimiento. El restaurante del hotel abre todos los días de 13:30 a 15:30 y de 19:30 a 23:30. El bar está abierto todos los días de 11:00 a 01:30.

Condiciones del NH Collection Madrid Palacio de Tepa

Entradas a partir de las

15:00 -

Salidas hasta las

- 12:00

Tarjetas de crédito aceptadas

El hotel se reserva el derecho de comprobar la validez de las tarjetas de crédito antes de la fecha de llegada.
American Express, Visa, MasterCard, Diners Club, Other Cards