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Gloria Hotel Reviews
Sheikh Zayed Road (Dubai)

These reviews are submitted by guests who stayed at Gloria Hotel. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Realy surprised of how good this hotel was. Staff very friendly, facilities grate. Budget rent a car is there. food very nice.

Elevators are very very slow.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

It's very good hotle nice staff service very good its perfect for take areast

The coffe not good and the orders from room service too late


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Friendly staff, good location, great price for the apartment that I lived in

I had a bad experience with with gloria elevators, a lot of time was wasted waiting especially that I had to use it in the rush hours and go to the business\confernces floor daily. Also, my room safe stopped working and I was going back and fourth with the staff for more than an hour to get it fixed


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

friendly staff

elevator crowded


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

the price i think is ok and its very close to the metro

very far from the down town also if your transportation only through Taxi that will be costly


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

1- There is no fast food resturant beside the hotel.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Price, size, parking, cleaning, free service

Internet not free on loby and room , decoration on entrance not that much


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

the view and the kids club


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

*Furnishing is good. *Apartment Design is Great. *Balcony is fine. *Kitchen was great and fully Equipped. *Free mini bar. *Sea View was Amazing. *Very Clean. *Perfectly Located with Open views for the Palm Jumeirah.

*Elevators are located in a small area of the Lobby, and it's not really fast. *Some noise happened at Night.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

nice friendly staff at the front desk

house keeping not up to standard


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I like every thing were available to use and you can found park for your car


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

So clean and confort

Elevators take a long time to come and the price is high


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

great breakfast buffet spacious room

slow WiFi, improvement needed


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

really its nice when i check in... the see with me my two kids to the upgrade it`s really coool


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Being very close to Metro. So, have a choice of taxi or train. The view of the Palm and the coming The World (from top floors of course).

A big dislike on the check-in 'blocking' policy. Shows lack of trust in guests. The rubber lining of refrigerator keeps coming off. Wastage of electricity.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

staff and gym, view from 40th floor was great. would stay here again

no free internet in room, only on certain floor. Costs added to my bill at checkout which was not explained when i arrived


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Stay was good.It was clean and the service is great.Hospitality from all the departments were good.

Looks like bit more expensive. Cab pickup from airport was 175 AED's which is too expensive. Complementary stuff provided was not sufficient since it was provided for one day.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

we think that your hotel was absolutely great. friendly and helpfull people and the best valet parking in dubai. absolutely stunning. if we must come to dubai again gloria was the best of the 4 hotels we stayed in.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The room is good also the location and the price

They charge you for the internet and there are 2 internet access one in the lobby and the other in the room they charge it separately


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very nice hotel, and the supermarket down is good.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

location and the facility

very crowded loppy and diffecult to find elevator


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

everything

WiFi of internet is not for free they want 100 AED for each day


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Friendly staff. The view and position of the hotel. Facilities offered. Clean and neat.

Nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

We were pleased with the spacious suite and had a comfortable stay. It would have nice to have a glass of beverage in the lounge with the stunning views of the Palm Jumeirah. The AC was noisy when the chilled water valve opened.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Appearance is excellent, staff was very helpful, fair value for money.

Bathtub was is located high, very uncomfortable. Bed mattresses needs to be replaced.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Inside room very comfortable

No wi-fi free provided


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

we satisfid


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Everything

Nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Views. Restaurants. Location

Slow lifts.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

My favourite thing about this hotel is the balcony. One of the only ones in Dubai which is possible to get some fresh air


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

good service

Elevators


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Location price, clean

Wi fi Internet noise in hotel from other rooms. Quite old furniture. Very very very bad elevators you have to wait for about 30 minutes to get in one specially when you are going down


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

i asked king bed but i suprrised that tow single bed was combined togother which was verey bad


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Quick response and action from the staff whenever customers asking something.

The elevators are so slow and most of the time it will take at least 15 minutes or more to get the chance on having one free or empty.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

I extended my stay 2 times, but each time I was asked to visit the reception for new check-in. This should be done only over the phone; especially that I paid with credit card!!!!! the price increased than before. usually i pay 800 for 2-bedroom apts, now it's 1000 for no reason. i beleive next time i'm gonna find another hotel.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

the room upgrade

Think attention to details required, rooms amenities were not replenished on daily basis, no slippers was in the room


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Space of the flat s ideal for a family holiday and great location.

Children's play area needs to be upgraded and the staff in the kid's club were not the friendliest, or the most helpful. The staff at reception are overworked and often unnecessarily rude. They would not helpful when we had an issue and makes for an uncomfortable stay.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Proximity to molls and downtown

1) No internet connexion! While this is a basic facility worldwide! 2) We fot an old bed (not comfortable at all) 3) We had to ask for shampoo, soap, ... while renewed on a daily basis everywhere else.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Location and rooms

Reception staff were aggressive , cooker and dishwasher have been removed.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

The hotel is close to the metro station and sheikh zayed street The 24hours room service Starbucks availability in the lobby

The elevators are extremely slow The furniture is very old The smell in the entrance is bad due to not changing the flowers water that was old and smelly The check in procedure is prolonged and very slow The room furniture is old The cupboard opening in the room is not safe as it is obstructed by furniture Rm 2705


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Ttthere was corrosion in the bathrooms, wood are eaten from the bottom, I order baby bed ar 1500 I received it at 2200. After many calls. The house keeping do not replace the finished items like shampoo.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

the location the freindly atmospher

waiting for elevators too long? the B.fast quality of cooking. taxi svcs is too slow and need to be orgnaized. telecomm need lots of improvements bit expensive ....


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Staff very kind, really devoting very well; excellent location as opposite to the "dubai internet city " metro station and from two stations to the Mall of the Emirates,

Noisy with kids shouting loudly around the pool and in the building; wifi not working quickly and properly everywhere; food is average; often waiting time to catch a taxi; no alcohol served and no bar in the hotel;in room cleanliness of seats & sofa would be needed shortly...plumber for room 2818 as well.


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

In the reception I dealed with gentlemen named jad , special Thanks to him.

The food horrible, test furniture very old and to use the internet you have to pay , the elevators it's another headache, the cleaners and the tenants all together in the same elevator. Very poor services, you need a renovation and new manager.


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

the staff are ok the room location (39th floor) was good i was happy to see that the fridge items (not many but enough) were comlementary

the quality and style of the furniture the facilities the location of the hotel itself even though its on mai road but it was a bit far.


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

- Aavailability of car park. Close to sh. Zayed road.

- Hotel so crowded. I booked non smooking room but i have been given smooking room. Receiptions are soo busy and they don't attend your request. No Free Wi Fi. Expnesive and not close to any grosery shop.


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

The superb view on Jumeirah. Spacious room and salon. Real shaded balcony. Well spotted location for business.

The waiting for the lift (averagely 8mn for the 26th floor) The dreadful service. The over price for internet and room charge. The numerous families with very uneducated children. The unsufficient cleaning in the room. The payment system asking to pay cash on spot any extra.


Staff: 2 Staff Clean: 2 Clean Value for money: 2 Value for money
Services: 2 Services Comfort: 2 Comfort

Nothing

Everything

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