Stay was good.It was clean and the service is great.Hospitality from all the departments were good.
Looks like bit more expensive. Cab pickup from airport was 175 AED's which is too expensive.
Complementary stuff provided was not sufficient since it was provided for one day.
we think that your hotel was absolutely great. friendly and helpfull people and the best valet parking in dubai. absolutely stunning. if we must come to dubai again gloria was the best of the 4 hotels we stayed in.
The room is good also the location and the price
They charge you for the internet and there are 2 internet access one in
the lobby and the other in the room they charge it separately
Very nice hotel, and the supermarket down is good.
location and the facility
very crowded loppy and diffecult to find elevator
WiFi of internet is not for free
they want 100 AED for each day
Friendly staff. The view and position of the hotel. Facilities offered. Clean and neat.
We were pleased with the spacious suite and had a comfortable stay.
It would have nice to have a glass of beverage in the lounge with the stunning views of the Palm Jumeirah.
The AC was noisy when the chilled water valve opened.
Appearance is excellent, staff was very helpful, fair value for money.
Bathtub was is located high, very uncomfortable. Bed mattresses needs to
Inside room very comfortable
No wi-fi free provided
Views. Restaurants. Location
My favourite thing about this hotel is the balcony. One of the only ones in Dubai which is possible to get some fresh air
the room upgrade
Think attention to details required, rooms amenities were not replenished on daily basis, no slippers was in the room
Space of the flat s ideal for a family holiday and great location.
Children's play area needs to be upgraded and the staff in the kid's club were not the friendliest, or the most helpful. The staff at reception are overworked and often unnecessarily rude. They would not helpful when we had an issue and makes for an uncomfortable stay.
Proximity to molls and downtown
1) No internet connexion! While this is a basic facility worldwide!
2) We fot an old bed (not comfortable at all)
3) We had to ask for shampoo, soap, ... while renewed on a daily basis everywhere else.
Location and rooms
Reception staff were aggressive , cooker and dishwasher have been
The hotel is close to the metro station and sheikh zayed street
The 24hours room service
Starbucks availability in the lobby
The elevators are extremely slow
The furniture is very old
The smell in the entrance is bad due to not changing the flowers water that was old and smelly
The check in procedure is prolonged and very slow
The room furniture is old
The cupboard opening in the room is not safe as it is obstructed by furniture Rm 2705
Ttthere was corrosion in the bathrooms, wood are eaten from the bottom,
I order baby bed ar 1500 I received it at 2200. After many calls. The
house keeping do not replace the finished items like shampoo.
the freindly atmospher
waiting for elevators too long?
the B.fast quality of cooking.
taxi svcs is too slow and need to be orgnaized.
telecomm need lots of improvements
bit expensive ....
Staff very kind, really devoting very well; excellent location as
opposite to the "dubai internet city " metro station and from
two stations to the Mall of the Emirates,
Noisy with kids shouting loudly around the pool and in the building;
wifi not working quickly and properly everywhere; food is average; often
waiting time to catch a taxi; no alcohol served and no bar in the
hotel;in room cleanliness of seats & sofa would be needed
shortly...plumber for room 2818 as well.
- Aavailability of car park. Close to sh. Zayed road.
- Hotel so crowded. I booked non smooking room but i have been given smooking room. Receiptions are soo busy and they don't attend your request. No Free Wi Fi. Expnesive and not close to any grosery shop.
The superb view on Jumeirah. Spacious room and salon. Real shaded
balcony. Well spotted location for business.
The waiting for the lift (averagely 8mn for the 26th floor) The dreadful
service. The over price for internet and room charge. The numerous
families with very uneducated children. The unsufficient cleaning in the
room. The payment system asking to pay cash on spot any extra.