The Suites Hotel & Spa Reviews
Ribblers Lane, Prescot (Knowsley) L34 9HA

These reviews are submitted by guests who stayed at The Suites Hotel & Spa. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Enjoyed our stay at The Suites Hotel very clean and breakfast excellent. Good value for money.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The staff were extremely friendly especially the gentleman that served us upon arrival at the Hotel. The Hotel was extremely clean and I would definately recommend the Hotel to family and friends.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The separate bedroom, and the stunning breakfast and friendly waitress.

Children not allowed access to pool.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Robyn the receptionist, very helpful, professional, friendly and a credit to the Hotel


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The facilities were excellent, the pool, and jacuzzi were lovely and warm and our baby son loved it! The room was lovely and the extra area with the sofa and tv etc was brilliant with a baby it meant we didn't disturb his sleep. We got Dinner Bed and Breakfast for £95 for 1 night. The dinner was a 3 course meal and was lovely. The staff were very friendly and helpful and made us feel very welcome.

The only 2 things are the showers in the pool changing area were very cold, and the drinks were very expensive (£3.50 a pint, £3.20 for a short+mixer) we had a bottle of red wine (berri estates £16.95 a bottle) which was the best shiraz I've ever had!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

it`s absolutely worth for the price, comfortable, clean, the breakfast was fabulous


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The spacious room and the fitness facitilies are only 2 of the many items that pull us back to this hotel


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very friendly and helpful staff. We had two suites both of which were spotless. Free wi-fi in both rooms. A very good hotel at a fantastic price.

The food in the resteraunt is a bit pricey.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Was really good to have extra room The staff were friendly and efficient Rooms very clean

Would have preferred a pot of coffee with breakfast rather than a cup but this is just being picky


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

excellent value for money and excellent facilities, staff work hard and very friendly

at breakfast staff kept mixing the tea and coffee pots up. interesting taste!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

There was nothing at all to fault. The rooms and staff were superb.

Nothing - everything was excellent.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The staff was exceptionally friendly and helpful, due to my mobility problems they ensured that our room was easily accessible, they telephoned before our visit to see if there was anything they could help with.The suite was spotless, spacious, well equipped and exceptionally comfortable.The cot was spotless and made up with a lovely baby blanket.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I loved everything, the room was fantastic. It was a really enjoyable stay and the the staff were excellent


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The comfort and quiet which was very relaxing. All staff were very helpful


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The fact that the main bedroom was separate from the pull out bedroom and that both rooms had TVs. Loved that we could use the leisure facilities.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Liked everything,cleanliness,food and lovely staff so helpful andinformative about the area..Suite was amazing.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Excellent size and quality of rooms. Swimming pool etc was great.

Breakfast was okay but would have liked croissants.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Almost everything

Remote Location


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very nice room, great food in the Handley resturaunt, pleasent staff. Highly recommend this hotel


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Facilities and comfort of twin suite were excellent. Very varied and lovely breakfast was a nice conclusion to our overnight stay.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I found that everyrhing that I asked for was there ready and waiting, tha staff were vary friendly and helpful.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Pool. Room service though it was very pricey. Nice spacious rooms. Great value for money.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

it was excellent


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

that staff were so helpful

would have liked a fridge in the room, but all was lovely anyway and the staff got us an ice bucket for our drinks!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Stayed for 1 night,found the hotel very comfortable. 7 miles out of Liverpool Centre,but very easy to get into Town. well worth the money and would stay here again. The rooms are very big and you have everything that you need.

Great Hotel, No problems whatsoever.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

the staff were very friendly and made you welcome straight away.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very impressed with this hotel. The staff were helpful and friendly, room service excellent. Having a living area as well as a bedroom made a huge difference. Living area had office space, small dining table with two chairs, two-seater settee and chair and a large television. Also a small television in the bedroom. Impressive swimming pool/leisure complex. Excellent! Highly recommended.

A fridge in the room would have been very welcome.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very pleasant bar and the room was fantastic. I will definitely stay there again and recommend this for work colleagues and events!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

everything


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I really liked the amount of space in my hotel room also the food was delicious, staff very helpful and room very clean


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

it was very friendly and comfortable...made to feel at home


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Nice room good facilities and very good staff


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

for the rate I got it was great, large rooms,2 tvs,very friendly receptionest,great breakfast.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Efficient, but unobtrusive staff


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

the breakfast was poor. having stayed in many hotels around the country we were both disappointed by the food we received.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

It was a really wonderful place to stay, it was clean, friendly, welcoming, good food,lots of facilities, no hassle.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

staff are excellent food is excellent location is handy for motorway accessability to Liverpool and cheshire

not really it is a good hotel overall fully recommend the stay


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The family room we stayed in was very comfortable had everything we needed especially lots of space - breakfast was excellent very good variety available (we have a very fussy child and he loved it all!!) - the swimming pool and leisure facilities were exceptional. We were so pleased with everything and will certainly hope to stay again.

The restaurant was not open on the Saturday for food and the bar menu was quite limited nothing really for a child perhaps they could improve this with a little more variety or even kids menu


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I thought the standard room was well presented and cant believe I managed to get a hotel room with everything I required, from a hairdryer to an iron, my room had 2 TVs and a sofa, well spaced out.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The size of the room was amazing. The leisure facilities were clean and extremely well appointed. Staff were very friendly and helpful. Breakfast was great. I can't praise the Suites enough.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Quality of accommodation and very professional staff