Ajyad Crom Hotel Reviews
Ajyad Al Saad (Makkah) 21955

These reviews are submitted by guests who stayed at Ajyad Crom Hotel. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Close to Holy Masjid


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location was near the haram. It was great.

The pictures on the booking website are not for the room which is in reality. The room was small.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Every thing is ok

Location not good for old or sick poeple.up in the hill


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The best choice durring Ramadan or high season time. Near from Haram (4 min walk) and clean with reasonable price.

Toilet smells when ventilating fan is running, so try not to start the fan.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The value for money for the location being near the holly mosque. Clean and neat.

The up hill climb and the area cleanness. The surprise request to pay cash on arrival and blocking the room access card daily although payment done in advance for all nights.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very close to haram, only 7minutes away

The hotel on a maintain, one has to climb 80 steps to reach from Haram for elderly people not at all suitable. While booking for 10th July to 14th July you said the room will be bigger, but they give us a small room, they allot the same room for two different guest and they were coming and disturbing us at early hours 1.30am. We stayed total 10 days, all these days only once room was cleaned and linen were changed


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The facilities are adequate and the staff responsive.

The height/elevation one is made to climb always between the major road(Ibrahim Khalil) and the Hotel was disappointing. Lack of complimentary meal was a major setback. The description of the Hotel without any emphasis on the elevation looks deceptive


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location is good for Umrah

Payment was only allowed in cash, and Hotel do not have facilities to charge Debit / Credit Cards; where as the nearest ATM Machine was not available in the close vicinity


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location

Service


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location, not far away from Haram. Cleaness and flexible checking in out, depends on how busy they are.

Staff speak limited english


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

staff and room service, neatness and new look

location is on hill, so require walk from haram


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location, friendly staff and clean rooms

No shower curtains or glass separation in the toilet, resulting in water spashing all around


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very close to Masjid Al Haram. Excellent value for money. The reception was flexible with our requests. We managed to change rooms within a short period. Would definitely recommend the hotel to others.

The hotel description should have mentioned that wi-fi is only available in the hotel's lobby. The hotel is on an incline so the older guests might find it challenging to get to.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

It has a parking space, it's close to Haram, it's very clean and worth the money paid

Its location is very hard for families and old people because it's located on a very high hill that requires young people and not so many carryings


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Ambience

Late Staff service


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Everything was great .. I mean it. Clean, new, 3 minute walk from al Haram Al Makki, good food, perfect everything. Thanks.

Nothing


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

you must pay in cash


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

The hotel up a hill. It was a bit difficult to find. You can usually get taxis in front of the hotel or walk down the road to get one. The hotel is a 10 min walk to the haram. Great for a short/solo/backpacker trip.

I do not suggest this for older guests as the hotel up the hill and can be quite exhausting after performing the rituals.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

approach to the hotel need to be improved


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Near grand mosque ...


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

You have to go up some stares to get to it so it's not god for old people.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

The price was reasonable and the that's one of the reasons I choose the hotel.

The hotel is built on the side of a mountain, so each time you leave the hotel you we're going on a hiking trip up and down the mountain. Also, make sure that in your room your bathroom toilet does not face the same direction as the pray direction.....so haram.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

close to harram

steep climbing to the hotel and breakfast menu is lousy. advised not to order for breakfast, go eat outside.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Close to Haram about 500 metres away but on a steep hill, not good if you are not fit or are old. Clean hotel in good order.

Very basic service. Can't pay with credit cards, they don't have a card terminal machine you have to have cash, poor choise of food in the room service menu (there were only 2 choices!). The hotel was on a steep hill, not suitable for unfit or old people. Not a lot of parking. There was no menu in the room had to get one sent. Ordered water for room service but it never arrived.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Cleanness

Location.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

It was close to the Haram Sharief.

Bathroom was too small; it was as big as an average powder room (North America) with a shower facility. But still manageable.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Good Location for value for money 10-15 min to Haram

U have to pass around 100 Stairs/step to reach Haram


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Near to masjd haram only 200 meters it is a new hotel

On a high mountain almost 80 steps you need to climb it before reaching the hotel not good for old people take care no internet accesss in the rooms it is only three stars or less


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

The Bath rooms were very poor. There was no space for bath. The shower was on top of the commorde/WC, a nightmare.


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

Hotel is good if manged properly.

staff service poor. Location awkward.


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

Location it near by holey place 5min.

Hotel under constriction and innovation. Therefore you can not judge. However breakfast is really bad in quality and quantity comparing to prize that been taken. Not recommend for old people because the hotel near by mountain slope.


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

very very poor management hotel.

dear travelers, please don't stay in this hotel.


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

Nice room and bed Nice bathroom Nice tv Ice cold ac

Very slow service I recived the room with used spoon that have honey marks and still sticky The hotel is located on top of a small mountain will kill u to climp for it since the road and staires are very long and high to reach it


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

First of all this hotel is on letsbookhotel.com listing Second, rooms were clean.

Location on hill, you need to climb up around 200 feet very steep. If some one old or heart patient, must not choose this hotel. Beds were small sized Bathing area was insufficient


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

Location is advertised as very close to Haram, but they forgot to mention that it is on very steep hill

It is on very steep hill and i don't recommend it for elderly or small kids families. rooms are too small and on top of staff is not professionally trained. I am not sure why Saudis believe that people coming from Turkey, Indonesia, Pakistan, and India would know Arabic. why can't hotel admin put bi-lingual staff. incompetency can be compensated with training and humble attitude.


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

Near to Haram.

No proper guidance for hight hotel location.


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

friendly staff

location is very awkward ,rather up hill ,looking through window it is 200 m away ,but walking up hill takes 20 minutes from haram ,especially in hot afternoon it is killing ,please corect location on map ,so it does not misguide people ,they are actually overcharging for this location


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

Close to Holy Harram

Access to the hotel is very difficult; a very hard slope to walk. No possible to get a taxi while check-out. Debit and credit cards are not accepted. Bathroom and toilet combined in small space


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

Location

The staff was unprofessional, housekeeping was poor.


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

Cheap price

Location is not far but long stair which is difficult for old people


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

Money value is very low.


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

poor customer service and the rooms are not neat


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

Low rate

Location. Only fit for young people - long walk + stairs


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

Near to haram

Poor Internet services in the hotel


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

Very Near. but Going to Hotel Location is very bed with my family,


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

I believe it's new. A lot of renovation still in progress. Dust everywhere and not clean up by the cleaners. A bit expensive base on the condition of the hotel.dont like it tht much. Not for old folks coz they need to climb a hill to get to the htl. About 80meters climb and a 10% drop when u want to go to the main street.

It'a very frustrating when u dont bring enough cash and hoping that you can used your credit card. They dont accept credit card and the reason was..owh, credit card machine failure. That is unacceptable coz they cant used it for 2 days.


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

near to harram

need to climb hill to get to the hotel


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

When I booked the hotel the breakfast was included but from the first day they asked me to pay 25sr for the breakfast !


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

Wi fi

I asked about rate on arrival & answer was 350. I said booking warranty cheapest , answered your booking is for couple and 350 is the rate for single. Strangely I arrived after midnight, they started to find out room with double bed to suit my booking & I had to go with one person from hotel who opened 4 rooms to find one with 2 beds to offer it for me.


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

Cleanliness

here on pilgrimage to Mecca , if elderly & people with heart condition , will never recommend this hotel it's on a hill top shortcut to haram yes 650 Meters walk but steps to take down & up more then 8 storeys , shuttle service to haram lousy left waiting ,front desk staff & manager careless no courtesy arrogant