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Shakhtar Plaza
Titova Avenue 15 (Donetsk) 83048

这家四星级的Shakhtar Plaza大酒店距离顿涅茨克（Donetsk）市中心仅有1公里，享有顿巴斯竞技场（Donbass Arena）的美景。酒店设有现代康体中心、大型室内游泳池以及供应欧洲和乌克兰美食的豪华餐厅。 Shakhtar酒店时尚的空调客房配有平面有线电视、办公桌和有线网络连接。各间客房装饰丰富多彩，配有深色木制家具和气氛照明设施。酒店宽敞的酒吧设有柔和的灯光，并配有舒适的扶手椅。客人可以在各种休息室使用免费无线网络连接。 Spa中心设有以马赛克瓷砖装饰的桑拿浴室和土耳其蒸汽浴室。酒店亦设有设备齐全的健身中心供客人使用，并可应要求提供按摩服务。酒店距离奥林匹克体育场（Olimpiysky Stadium）和顿巴斯竞技场有200米，距离顿涅茨克国际机场（Donetsk International Airport）有15公里。酒店的24小时前台提供汽车租赁服务。

分数源自 392 评语
卓越

8.8/10

客房: 322

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地址: Titova Avenue 15, Donetsk 83048 map

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别人怎么说

Staff is super friendly and speaks English very well. Compared to other Russian/Ukrainian hotels, I got the best service possible, unexpected actually. Also, the staff are all very beautiful ladies and smiles a lot. Food is pretty good. Rooms are clean. This is a modern hotel with facilities which we expect in a Western hotel. Room design is first class with air conditioning. I was very impressed with everything. Location was very good and having money exchange on site was great.
所有评语 » This is the best hotel in Donetsk. Reasonable pricing, superior quality. Good choice for business trips. Once I have forgotten to cancell my booking, they haven't charged me for that despite of letsbookhotel.com policy. Everything this was my second stay. Please let me know of any promotional offers that you have in the future at this hotel and as I am a frequent visitor to Donetsk this is my preffered choice of hotel. Extremely good and quiet accomodation, nice room, comfy bed, very clean (oddly I found some hair / fur in the bed linen...), good wifi, professional staff, a lot of facilities (gym, spa, swimming pool). Great stuff, especiallt the reseption. Always eager to help on everything with a good English (it is a very big plus in this country.) Room was mainly well-kept, clean. Bed was comfy. Front desk and other stuff was very friendly and helpful. Great job. Nice hotel ! not cheap in price, not cheap in style ! In a good shape ( except the night bar under construction). Very welcoming and effecient from the moment I arrived until the day I left.This is the second time I have stayed here this year and it was most enjoyable each time. Excellent place for vacation. Clean modern rooms, very benevolent and sympathetic personnel, convenient location, excellent price/quality ratio. Great place, and a value for money. Very good wifi, decent breakfast. And if you are a football fan, Shahtar Arena is only 150 meters away. I like the staff very much they are very friendly and very polite i would like to come back again i wish you a good like in the fucture. Helpful staff, convenient facilities for business forums, beautiful sight at the Donbass Arena. The best location to visit Donbass Arena and the city center. Very good interior and service. Food was perfect. Lounge bar and exchange office 24 hours open. Price is perfect. Location was good and the hotel was very clean and had plenty of facilities. Luxurious, Great food, Nice rooms and friendly staff in the reception. Location, value for money, comfort, nice staff... I liked everything. Superb location, very friendly and professional staff, nice rooms. Rooms were a good quality and most of the staff spoke English. Everything. A great hotel, good location and excellent value. the price, the hotel interior design and the quick services. Extremely helpfull staff Nice room Close to Donbass Arena. Most of the staff understood some English. Very friendly. friendly reception and staff, lobby bar foods,clean rooms. Wonderful friendly staff, excellent location, nice food. The staff was really helpful, cooperative and friendly. * Good wifi * Nice lounges to have business meetings. Great location. Great service. Very kind workers. A great hotel, with friendly staff. Everything is as usual good. Good hotel, fresh and safe. great location and hotel. All I like in this hotel. Good Value for money. Officers were helpful. comfort and service. Food was excellent. All was very good!. Definetly the bar. Night Club. Everything. night club. Perfect. Lounge. design. NIce hotel, with a good spa area. Rooms were ok especially the bathrooms showres were very nice and comfortable with strong water pressure. It's very strange way to go into the hotel. The room and bathroom is a little small. No room service menu in my room. It got a little cold at night. The pool seems nice but too many families and people. Security staff were not friendly and should learn to smile and greet guests. I think that a hotel "welcoming pack" should be given to guests including how to operate air conditioning. Info about Donetsk and what is in city would be very useful. There could be nothing to dislike. Environment somewhat too much formal, some staff at the cafe does not speak English, dimming curtains let light come inside (no complete darkness), cheap furniture in the room. As personal taste, I would suggest to avoid nearby club, unless you go there with friends (and want to stick with them). Just a little far (25-30 min walking distance) from the main square at Artema Str. but the taxi is cheap and walkable if the weather is nice. It turned out that the taxi drivers in front of the hotel do charge way more than usual others. A little noisy ventilation in numbers. Sight from my room window was not good enough. The bartender was very rude and not well mannered. I filed a complain at the hotel manager. However... I have never met such arrogant security guards in a Hotel of this caliber who were standing in the Lobby Bar on the 4th floor, it was the language barrier but still you should atleast try to and be friendly instead of raisin your voice in Russian and just point me to lady in the staff who speaks English. Absolutely zero knowledge in customer service!. Almost nothing. Fitness center entry fee. Whilst the gym and spa were of a good quality, the staff did not show you all the fascilities. No negatives. no iron in the room to iron my clothes and the access to the lounge and restaurant and spa is difficult to find. Room a little small. nothing. A wardrobe is tiny in a standard room. The only negative thing we found is that in the room we booked as a double one we found only 1 set of towels/bath robe. As we checked in really late we didn't have any wish to discuss it with the reception, otherwise I'm sure it would be resolved without any problem : ). * Minibar making a lot of noise in the room (I eventually unplugged it as I couldn't sleep well) * Poorly insulated doors that let in a lot of sound from the main corridor, cleaning staff waking me up early in the morning due to noise (walkie talkie chatting made me feel like there was a SWAT team outside the door). Nothing. All great. We asked the hotel to book a taxi for us thinking this was the safer way due to being ripped off before. The taxi company they use then also tried to rip us off. Although not a direct fault of the hotel but still not very good. All it.s ok. They don´t accept to pay by cash. Location a little far from the center of the city. the price for shuttle from airport. A bit slow service. Nothing. Rooms were small and not cleaned properly even putting "Please clean my room" tag. Money exchange office located in the hotel, unfriendly staff. It was all good. money exchange service. Bad sound isolation. Beds were not very comfortable the rest was fine. Noone can speak english Rooms are not isolated against sounds Resepsion is not friendly Rooms are small for two people Bathroom facilities are not working properly.

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Shakhtar Plaza 客房信息

房间类型	最多	起价
商务套房 [房间信息]	2	起价 UAH 900.00	搜索
客房设有免费有线网络连接、1张办公桌和1台平面有线电视。私人浴室提供浴袍和洗浴用品。此类宽敞的套房配有1个独立的生活区。商务套房的客人可以免费享用游泳池和桑拿服务。客房设施空调, 电话, 电冰箱, 淋浴, 浴衣, 浴室用品, 浴室, 有线电视, 暖气, 拖鞋, 客厅角, 吹风机, 卫生间, 保险箱, 书桌
典雅双人间 [房间信息]	2	起价 UAH 500.00	搜索
此类时尚的客房设有免费有线网络连接、1张办公桌和1台平面有线电视。私人浴室提供浴袍和洗浴用品。客房设施空调, 电话, 淋浴, 浴衣, 浴室用品, 有线电视, 暖气, 拖鞋, 吹风机, 卫生间, 保险箱, 书桌
典雅单人间 [房间信息]	1	起价 UAH 620.00	搜索
此类时尚的客房设有免费有线网络连接、1张办公桌和1台平面有线电视。私人浴室提供浴袍和洗浴用品。客房设施空调, 电话, 电冰箱, 淋浴, 浴衣, 浴室用品, 浴室, 有线电视, 暖气, 拖鞋, 吹风机, 卫生间, 保险箱, 书桌
典雅双床间 [房间信息]	2	起价 UAH 740.00	搜索
此类时尚的客房设有免费有线网络连接、1张办公桌和1台平面有线电视。私人浴室提供浴袍和洗浴用品。客房设施空调, 电话, 电冰箱, 淋浴, 浴衣, 浴室用品, 浴室, 有线电视, 暖气, 拖鞋, 吹风机, 卫生间, 保险箱, 书桌
套房 [房间信息]	2	起价 UAH 2500.00	搜索
客房设有免费有线网络、1张办公桌和1台平面有线电视。此类宽敞的套房拥有3间房间，设有1个生活区、2间私人浴室，并享有奥林匹克体育场（Olympic Stadium）的风景。套房的客人可以免费享用游泳池和桑拿浴室。客房设施迷你吧, 空调, 电话, 淋浴, 浴衣, 浴缸, 浴室用品, 浴室, 有线电视, 暖气, 拖鞋, 客厅角, 吹风机, 卫生间, 保险箱, 书桌