We found the ladies on reception duties to be extra helpful. As the hotel would be full the following night, when we wished to extend our stay, one booked a room in a nearby hotel for us. They also helped with directions to the Altstadt for us to have a late lunch and were helpful in keeping our luggage whilst we went into town on the second day.
... 别人怎么说 » Ulla and Sarah are to be commended for their customer service. -
Everything about this hotel. A short walk from the station,with
good signposting.A Very friendly welcome by the reception staff on
check-in.We were offered city maps,given easy explanations and code
for WIFI,offered free tea/coffee in the lobby,which is
available 24/7. Very comfortable room and bed,and all you need
in the bathroom. The buffet breakfast was superb,with excellent
service to match.