Stay was incredibly accommodating...They upgraded our room because they were full and my son was having a procedure the next day in the medical center. It really made it easier. It was a very nice surprise.
There are no restaurants in the hotel...but the desk gave us several menus to order from. We chose Pizza Fino and delivery to our room was perfect.
When I was check in, the staff said they cancelled my appointment due to the expired credit card. However, my credit card didn't expire. They ran out of the room type I booked. However, they give me a suit for the price I booked my room. and the problem solved.
Great breakfast (complimentary) Near Texas Medical Center Very friendly staff Free parking
Getting car from parking to in front of hotel is complicated. If you don't want to make a short detour, you need to bend traffic rules in hotel roads a little bit.
Sylvia , breakfast room attendant....she is outstanding! Don't ever let her go. All employees we met were great and very well trained. Value can not be beat and I've stayed in many hotels over the years.
friendly staff, cleanliness, and location
The staff was very helpful. Front desk Staff, and especially the young driver John. He was so attentive to my needs while going to and from hospital on shuttle.
Comfortable beds, good breakfast with wide variety. Excellent location for access toTCH. Helpful and friendly staff.
My fridge and microwave were off or out on day 3 or 4 of my stay, luckily I only had 1 drink in the fridge.
Room was big. Clean. Staff was very helpful. Location was excellent for us, near Rice university.
Breakfast was poor. A bit noisy at night.
The convenience to the medical center.
Everything was good.
Room was very clean; staff was friendly and helpful. Location was good for my needs as it was only a short drive downtown but priced at 50% of the downtown hotel rates. Caters to Medical Center patients so a very quiet hotel. Will stay there again if the price remains the same (< $125.00/night)
Breakfast was a little bland. Frozen egg circles are not particularly appetizing. Standard fare for a medium level hotel.
Real good breakfast.
Bathroom was too small.
Bed was super nice.
Nothing!
I like the closeness to the Medical Center
I do not like the entrance to the hotel.
Comfortable beds. clean rooms. plenty of towels. good water pressure and shower.quiet.
not that friendly of staff. small elevator. parking lot is way too small.
Location to Medical Center
Not much parking right now they are working on the basement parking lot.
All was well and went like clock work
Upon arrival could not find our confirmation, so rebooked us. It was under my husbands name not mine, so consequently we were charged as a no show. All information was the same, so it should have picked up that we were one of the same. Anyway Alexandria corrected it immediately after I found it on my ck. Acct. And called her.
everyone was very friendly, very helpful and informative. the room was very clean and the beds were most comfortable. everything that we needed was attainable. perfect location for our stay. I WOULD RECOMMEND IT!!
It was in a good area
The toilet flush flow was poor the breakfast wasn't good I mean really who eat steamed egg patties
الفندق عجيييييب وايد مريح ومرتب ونظيف ،الغرفة واسعة و الأسرة مريحة ،الموظفين متعاونين وحيل حبوبين ،بتلاقون وحده اسمها اليكساندرا من سلفادور بتساعدكم بأي شئ تبونه كثر ما تقدر،و في واحد أشقر بعد ما خذيت اسمه وايد متعاون و حبوب مع اليهال و خدوم وايد بكل شئ احتجناه، في خدمة توصيل للمستشفيات والأماكن القريبة من الفندق بالمجان كل ساعة من الساعة ٩ الصبح لغاية ٩ بالليل، حتى جمعيات و ها لأماكن يودونكم عادي، الريوق حلو بعد على انه بسيط بس راهي ونظيف و لغاية الساعة ٩ ونص وكل ما خلص شئ حطوا زيادة منه لآخر الدقائق ،التاكسي إذا تبون يطلبون لكم بأي وقت ، وإذا بتضيفون ليالي من عندهم يعطونكم نفس السعر اللي حجزتوا فيه هني بالموقع، حجزوا وانتوا مغمضين المكان عجيب و من أحلى الفنادق اللي قعدنا فيها ب الميديكال سنتر ،في حمام سباحة بس الماي مو دافئ،الجاكوزي روعه مع رغوة ، بعد باضيف إذا بتغسلون ثيابكم في غسالات ٣ و نشافتين شغالين ،دولار ونص للغسلة (أخذوا معاكم خردة أرباع) و إذا ما عندكم الرسبشن يخردون لكم و سلامتكم ان شاء الله أكون فدتكم
حمام السباحة مايه بااارد مع انه راقي وحلو بس حسافة الماي بارد ع اليهال يا ريت يكون في تدفئه
Staff was very helpful and great location.
Halls are not air conditioned but that is not a bad thing folks don't stand out there and talk at night.
Rooms and halls were hot.
Loved it was so close to the medical center, which was why I was there.
Couldn't get a glass of ice tea. No tea bags in room with coffee maker.
Room was comfortable. Breakfast choices were excellent.
All was good.
Central location to Medical center. Clean comfortable rooms. Nice breakfast, large selections to choose from.
A bit difficult to find.
The staff was friendly and helpful. The room was clean and comfortable.
Its central location for Houston
None
Good
Good medium prized hotel at the center of Houston (Medical Center) Good transport opportunity's nearby the hotel. Pool, Gym,
Breakfast under average, (a plus, you can make your own waffles) but after 8:30 many of the items was unavailable, Juice dispenser out of order...
Rooms were comfortable.
Our room was not serviced till the third day. We had to go to the front desk to ask for towels.
The indoor pool, spa and fitness room were very nice and clean. The rooms and beds were very comfortable. The hot breakfast was good. Very close the the medical center where we had appts. They were also kind enough to let check in early.
The only problem was the rear elevator were you come in from the parking lot was not working. There was only one other elevator to use at the other end of the building where our room was not. This was not a deal breaker however. Just a little more walking and waiting.
It was in walking distances of the Medical center. It was clean and parking was good.Staff was friendly.
Convenience to medical facilities
Keys did not work in the garage or the back door. They had to recharged three times
Lobby Staff.
Back doors unaccessable.
Convienent to Medical Center
This is a great location if you have business at the Texas Medical Center. I also enjoyed the room facilities and the staff was very friendly and helpful.
Complimentary breakfast ended too early for a Sunday it ended at 10am. Also the weekend we stayed was a big rodeo weekend and the shuttle to the rodeo stopped at 1 in the afternoon and check in wasn't until 3 so we had to pay for a cab instead of taking the free shuttle.
The hotel is close to Reliant Stadium where Livestock Show and Rodeo BBQ cookoff was being held; Convenient by taxi or rail system.
No direct shuttle to Reliant Stadium.
The breakfast was good, even though the hotel appeared to be full, we were not inconvenienced with noise or delays.
There exercise equipment is dated and the treadmill wasn't working correctly. Also their hot tub was having heater issues and the back door didn't always open with the room key. When I asked about getting the treadmill repaired I was told the repair person would not be available until Monday (meaning they would not bring in a repair person on the weekend).
It was conveniently close to catch the train to Reliant Center where we were attending a concert.
The musty smell in the room.
The first night of our stay the water was not very HOT> the second night there was no hot water at ALL> the next morning the water remained very COOL> we were told they had problems with the BOILER> I was there for medical reasons & we left early because I could no longer take cold SHOWERS>
It was close to Texas Children's Hospital.
Hotel was run down and dirty. Indoor pool was too cold to swim. Pretty pricey for such a small room...and we had 2 queens beds.
Location
The general smell in hotel, broken exercise equipment (all) and tiny lounge TV. Only able to get 4 channels on room TV. This place was not worth the money.
Hallways too small and always crowded with housekeeping stuff. Hard to get into and out of parking lot. Hard to get into hotel from parking lot. TV remote did not work. The hotel needs to be renovated. The drink machine was out of service for breakfast, nothing to drink except coffee.
We checked out early. The room had a horrible odor and the mattress and floor near the bed reeked of urine.
