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Old Swan Hotel
Swan Road (Harrogate) HG1 2SR

В окруженном живописными лужайками и садами отеле Old Swan останавливалась Агата Кристи. К вашим услугам современные номера с ванной комнатой в номере и бесплатная парковка на территории отеля. Первоначально в 18 веке в этом здании находился постоялый двор. Теперь отель располагает номерами с принадлежностями для чая/кофе, телевизором и прессом для брюк. В некоторых номерах с видом на сад в вашем распоряжении отдельная ванна. В традиционном лаундж-баре Swan подают разнообразные напитки и послеобеденный чай, а в ресторанах Wedgewood и Library сервируют блюда из свежих местных продуктов. В отеле Old Swan во время своего исчезновения в 1926 году жила Агата Кристи. Ввиду этого отель служил съемочной площадкой для фильма "Агата" в 1979 году. От отеля до центра города Харрогит можно дойти всего за несколько минут, до знаменитого кафе Betty’s Tearoom - за 5 минут. Железнодорожный вокзал города Харрогит находится в 15 минутах ходьбы.

Оценка по 1522 отзывам
Отличный

7.8/10

Номера: 127

(Найти)
Адрес: Swan Road, Harrogate HG1 2SR map

(Карта)

Old Swan Hotel - Фото

Что говорят

On arrival we were offered a free upgrade to a suite which was beautiful. It's close enough to the centre and the surroundings of the hotel are lovely. I would definitely stay there again. Lovely room which had a nice view over the gardens and staff were very friendly and courteous.upgraded accomadation at no extra cost, very clean room, no complaints, ideal location. Rooms were excellent, and staff were very attentive.
все обзоры » Upgrade and quietness of hotel and surroundings. Service and the atmosphere. Could not fault the hotel. The hotel was central to all the ammenities of harrogate. Ambience. Location. This is an old style hotel, the main lounge and public areas were typical of what one would expect from such an old style hotel. The dining room was elegant and service was excellent. Some of the corridors need some redecorating but the rooms were comfortable. The Swan is a grand old building which has had a lot spent on it recently. You have to appreciate its history to enjoy it fully, there are high ceilings in most rooms but the bathrooms are superb.Central location with ample parking. Good size room which was clean and comfortable. Very quiet at night even though a large function was taking place on the night of our stay. very clean and excellent hotel staff made it a very enjoyable weekend. position and lack of fuss. staff, bathrooms. upgrading process having an impact - log fires very welcoming and staff helpful-- excellent location. We always like the Old Swan, however they were a bit shortstaffed this time. comfort and a particularly good buffet breakfast. The Executive room we stayed in was excellent. Traditional building freshly refurbished, spacious feeling and central but quiet location. Polite and helpful staff. The staff were welcoming, friendly and helpful. Room service was excellent - prompt and efficient.Location -staff very helpfull-. Were willingto give us best room available. nice, clean, renovated rooms. fast check in. good position for the town and gardens evening meal was very good but expensive as veg. was extra as side dishes. It was up to the usual MacDonald hotel standard, clean rooms and friendly service with a slight eccentric air.the receptionist was very efficient and welcoming. The wedding anniversary card was appreciated. very comfortable . good friendly service.Very clean. Friendly staff. Nice room. Friendly. Lovely old building but modernised. Nicely done bathroom. All clean and comfortable. reception staff welcoming.Did not have a reservation for one of the two booked rooms when we arrived. Took 20 minutes to check in. The Hotel has recently been refurbished and the Room, Dining Room and Bar were all splendid. The grounds and the atmosphere of past grandeur. beautiful hotel lovely interior. lovely building. Staff were very accomodating and always appeared happy to help with any query or request.Bar and reception staff were fine. location. Handy for town centre. Nice location. The evening meal was very nice.Second night of stay food was abysmal and on cold plates - very disappointing. Staff were extremely apologetic. This was the only flaw in an otherwise perfect stay. the price of drinks. Inability to have dinner unless booked in advance. Parking. Room was a little overheated and double bed a little small. As with all hotels these days food and drink prices are extremely high and do not offer any value for money. Easy soloution, eat out, plenty of excellent diners etc in Harrogate all withinj easy walking of the Old Swan. make shift dining room left me looking at the wall and staff dishing up meals not a very pleasant atmosphere you could do a lot better. no facilities eg pool gym etc...most surprising that a hotel of such stature has nothing in this respect. i have stayed in hotel quite a few times but this time i found it very uncomftalbe , the central heating was on to high , i turned it down but still room was to hot i did not manage to sleep allnight which made me uncomftable . price of a cup of tea -3 95 !!!. Breakfast has gone downhill a bit. the only one thing we didnt like was when we first booked in and given our room key we went up to our room to find we had been given a key to a room which was already been used, which had other peoples luggage on the bed, this could have been embarassing.some areas of the hotel still in need of refurbishment. The dining room was very chaotic at breakfast. It is self service buffet style which proved difficult as a disabled person. Although we had checked out that there was access to upper floors by lift, the room we were given was a very long walk from the lift and there were three steps. The hotel staff did however find us another more accessible room.Were understaffed in dining room. small room - pricey. Despite executive room,the view wasn't up to match ( fire escape stairs). disappointed in the executive room, although spacious it overlooked metal chimney and vents and rooftops. expected view of the gardens. the breakfast was a buffet and not one of the best.As I am a bit unstable on my feet I found the the beedrooms a bit on the small side. Breakfast on Sunday was chaotic. We were told to sit anywhere, unfortunately tables had not been cleared, and it was difficult to find anywhere laid for breakfast. We had to ask for napkins, cutlery and tea, no one approached and asked if they could assist. Whilst I appreciate it was busy ther should have been sufficient staff to ensure all guests were cared for. it was not a good experience. executive room spacious but view only of rooftops and the heating was overpowering and could not be adjusted. On arrival we were informed that Booking.com had cancelled our reservation that morning, luckily the hotel still had the room available.The dining room at breakfast was disorganised, poorly staffed, food on the buffet table ran out as did the plates to put food on. Other guests expressed the same view. Breaffast--Room decor shabby. The service in the Dining room was not up to standard (30 min wait for tea and coffee following meal and then only served after mentioning the matter to a waiter ). The Diner menu was disappointing with Fish of the Day being salmon on 3 consecutive days! The toiletries in the room were basic and less tan I would expect ffrom a 4 star Hotel. Smell of damp in a corridor/Price of drinks in the bar/ Electric sockets from a cable reel in an executive suite of a 4 star hotel/Could provide more information about Agatha Christie /This is a big heap of bricks requiring more investment in the bed rooms. uncomfortable small bed and room was very hot and couldnt open windows. understaffed -- horrible carpet in room. The hotel is in serious need of a refurbishment to modernise both its services and its decor. The room I was in was not air conditioned and was swelteringly hot for my entire stay. I was provided with a noisy fan unit but this did little to help. Further to this, the breakfast on the last day (the only day I ordered it) was very low quality. For the price I paid I expected much more from my stay. Restaurant staff both at dinner and breakfast could have been more helpfull. Quality, presentation and choice of food was very poor.staff , lack of dinner choice, parking. I was disappointed. I thought that I had paid extra for a betterstandard room, with a view. Our room seemed half furnished, and had aview of the dustbins and the deliveries for the kitchen.I Know that thehotel was extremely busy, with the Friday wedding. I have stayed in manyof the worlds top hotels during my career, but I had hoped for somethingspecial for my wife, for our anniversary.This hotel is not 4 star. Should only be 3 star at best, probably 2 star. No evening meal available on arrival after a journey of 250 miles. We arrived at 3.30pm. When we asked if we needed to book for dinner we were told we would have to eat out as there were no staff. Room was clean but dowdy unimaginative colour scheme. We paid extra for breakfast but it was a cheap buffet. No service. The room was very disappointing. It was small and uncomfortable. We asked to move to a room with a better view, but was still not really happy with the size of the room considering the price. Also, service at breakfast was abysmal. Tables were left uncleared, coffee was not delivered until we had finished breakfast and the stocks of the buffett breakfast were not replenished in a timely fashio. Staff were untrained and unreliable, Food was shocking !!!! Our breakfasts were wrong both mornings and cold !!! We returned a meal in the evening due to being under cooked and was still charged for it on the bill the morning of check out , along with another meal that we hadn't even had in the restaurant !.

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Old Swan Hotel Номера

Тип номера	Кол-во человек	От
Стандартный одноместный номер [Номер Детали]	1	От GBP 54.00	Найти

Одноместный номер [Номер Детали]	1	От GBP 52.20	Найти
В этом номере с ванной комнатой можно посмотреть телевизор с плоским экраном и каналами Freeview. Предоставляется бесплатная минеральная вода и принадлежности для чая/кофе. В номере с просторной рабочей зоной есть гладильные принадлежности и фен. Услуги в номере: Фен, Туалет, Телефон, Радио, Рабочий стол, Пресс для брюк, Отопление, Кофеварка/ Электрический чайник, Кабельное ТВ, Звонок-"будильник"/ Будильник, Душ, Гладильные принадлежности, Ванная комната, Ванна
Двухместный номер с 2 отдельными кроватями [Номер Детали]	2	От GBP 61.20	Найти
В этом номере с ванной комнатой можно посмотреть телевизор с плоским экраном и каналами Freeview. Предоставляется бесплатная минеральная вода и принадлежности для чая/кофе. В номере с просторной рабочей зоной есть гладильные принадлежности и фен. Услуги в номере: Фен, Утюг, Туалет, Телефон, Радио, Рабочий стол, Пресс для брюк, Отопление, Кофеварка/ Электрический чайник, Кабельное ТВ, Звонок-"будильник"/ Будильник, Душ, Гладильные принадлежности, Ванная комната, Ванна
Двухместный номер с 1 кроватью [Номер Детали]	2	От GBP 61.20	Найти
В этом номере с ванной комнатой можно посмотреть телевизор с плоским экраном и каналами Freeview. Предоставляется бесплатная минеральная вода и принадлежности для чая/кофе. В номере с просторной рабочей зоной есть гладильные принадлежности и фен. Услуги в номере: Фен, Утюг, Туалет, Телефон, Радио, Рабочий стол, Пресс для брюк, Отопление, Кофеварка/ Электрический чайник, Кабельное ТВ, Звонок-"будильник"/ Будильник, Душ, Гладильные принадлежности, Ванная комната, Ванна
Представительский двухместный номер с 1 кроватью или 2 отдельными кроватями [Номер Детали]	2	От GBP 79.20	Найти
Из большого двухместного номера открывается вид на город или сад. Предоставляется бесплатная минеральная вода. По запросу предоставляется номер Твин. Услуги в номере: Фен, Утюг, Туалет, Телефон, Радио, Рабочий стол, Пресс для брюк, Отопление, Кофеварка/ Электрический чайник, Кабельное ТВ, Звонок-"будильник"/ Будильник, Душ, Гладильные принадлежности, Ванная комната, Ванна
Стандартный двухместный номер Твин [Номер Детали]	2	От GBP 85.50	Найти
Услуги в номере: Фен, Утюг, Туалет, Телефон, Радио, Рабочий стол, Пресс для брюк, Отопление, Кофеварка/ Электрический чайник, Кабельное ТВ, Звонок-"будильник"/ Будильник, Душ, Гладильные принадлежности, Ванная комната, Ванна

Услуги в Old Swan Hotel

Услуги уборки

Химчистка

Услуги бизнес-центра

Факс / Ксерокопирование, Конференц-зал / Банкетный зал

Стойка регистрации

Сейф, Круглосуточный отдел регистрации и обслуживания гостей, Камера хранения багажа

Сервисы

Интернет , Беспроводной доступ в Интернет, Бесплатный беспроводной доступ в Интернет

Разное

Отопление, Номера для некурящих, Лифт, Курение на всей территории отеля и в номерах запрещено , Камера хранения багажа

Питание и напитки

Ресторан, Обслуживание номеров, Завтрак в номер, Барбекю , Бар,

Общие

Бесплатная парковка, Автостоянка, ,

Зоны общественного пользования

Терраса, Сад

Важная информация

Пожалуйста, обратите внимание, что дополнительные кровати/детские кроватки можно разместить только в представительских номерах. При регистрации заезда необходимо предъявить действительное удостоверение личности с фотографией и кредитную карту. Пожалуйста, примите во внимание, что выполнение особых пожеланий не гарантировано и может потребовать дополнительной оплаты.

Порядок проживания в Old Swan Hotel

Регистрация заезда

14:00 -

Регистрация отъезда

- 11:00

Принимаемые кредитные карты в гостинице

Отель оставляет за собой право предварительного блокирования средств на кредитной карте до приезда гостя.
American Express, Visa, MasterCard, Maestro, Maestro (Switch)

Порядок Аннуляции Заказа

В случае аннуляции за 1 сутки до даты заезда штраф не взимается
В случае аннуляции позднее этого срока или в случае незаезда взимается 100% от стоимости первой ночи проживания

Размещение Детей и Предоставление Дополнительных Кроватей

Разрешается проживание детей любого возраста.
При размещении всех детей младше 5 лет на имеющихся кроватях проживание им предоставляется бесплатно .
При размещении всех детей младше 2 лет на детских кроватях проживание им предоставляется бесплатно .
При размещении всех детей младше 5 лет на дополнительных кроватях проживание им предоставляется бесплатно .
При размещении всех детей в возрасте от 5 до 14 лет на дополнительных кроватях взимается GBP 15 с человека за ночь.
Максимальная вместимость дополнительных кроватей в номере - 2.
Максимальная вместимость детских кроватей в номере - 1.