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Mantra on Russell
222 Russell Street (Melbourne) 3000

Комплекс апартаментов Mantra on Russell находится в центральном деловом районе Мельбурна. К услугам гостей бассейн с подогревом, фитнес-центр и гидромассажная ванна; во всех апартаментах есть собственная кухня и телевизор с плоским экраном, подключенный к спутниковым каналам. В 5 минутах ходьбы от комплекса Mantra Melbourne расположены Театр Ее Величества и Театр Принцессы. Также за 5 минут можно доехать до Мельбурнского крикетного поля и теннисного стадиона «Род-Лейвер-Арена». Помимо прочего, в комплексе работает ресторан Home Kitchen & Bar, где подают завтрак, обед и ужин. Доставка еды и напитков в номера осуществляется круглосуточно и без выходных. Все апартаменты оснащены кондиционерами. В числе других удобств хорошо оборудованная мини-кухня или кухня. Также есть сейф для ноутбука и рабочий стол. В большинства апартаментов также имеется персональный балкон с видом на город. Гости могут отдыхать в сауне и на террасе для загара. Персонал круглосуточной стойки регистрации может организовать для вас услуги химчистки и аренды автомобиля. Сотрудники туристического бюро помогут с организацией поездки.

Оценка по 1760 отзывам
Исключительный

8.8/10

Номера: 221

(Найти)
Адрес: 222 Russell Street, Melbourne 3000 map

(Карта)

Mantra on Russell - Фото

Что говорят

Service was great and all the staff were very friendly. Apartment was very well appointed and quiet. King sized bed meant I could cancel the twins that were ordered for myself and my daughter - we are happy to share a large bed. Lifts were fast. Room was clean. Location was great. Woollen blanket in cupboard was a nice surprise. Toiletries were very nice. Everything in the room worked. We dined at the restaurant for one night and thoroughly enjoyed it. The food was very good and so was the serv.
все обзоры » We loved Mantra on Russell. From the moment we checked in, the experience was great. Particular mention must be made of Mr Aaron Light at the front desk. He was very professional and extremely helpful. The apartment was very clean and the housekeeping personnel were very good and efficient. We have stayed in several apartments in Melbourne during our previous trips there but this is by far the best! Will definitely stay there again!. the staff were excellent, really friendly and helpful and smiley! The pool was really good and clean and warm! The breakfast was good value for money and again staff nice and helpful. Room very nice and we requested a city view and we got one which we very pleased about as usually whenever we make a request like that on a holiday it doesn't usually happen!. The hotel layout was impressive and it is well located , nearby to Chinatown and the Shopping Mall. Hotel staff were very attentive to our needs & requests & responded very positively. Like to give credit to every service staff that we interacted with. Staff were very friendly and helpful! They were very keen to listen and help. Loved that they looked after our bags and delivered then to our room as we were early for check in. The room was lovely, spacious and clean. Will definitely stay there again. All the staff in the hotel we encountered were very friendly and helpful. The location is perfect in Melbourne, we could walk everywhere or use public transport. The staff at reception were very attentive and efficient. Location and size of the 1 bedroom apartment was perfect for us an our 4 and 1 year old. Port a cot was provided without any extra charge. Very clean and spacious. Had a great time in the heated indoor pool and spa. I liked being in a central location, also having a balcony is very important to me. All the Mantra properties that I stay in are very relaxed and I enjoy this. Staff very nice and enjoyed my stay as always. We live in Melbourne, so it's great to head into the city for a night out, Mantra on Russell was amazing, the staff were friendly and helpful. and the view was breathtaking. we will be coming back again. Couldn't fault Mantra on Russell. Enjoyed the food of Chinatown. Walked easily to the Princess Theatre and loved the central proximity in general. Will always stay there when we visit Melbourne. The evening concierge was extremely helpful, efficient and professional. Fantastic customer service skills. The hotel is clean, quiet and rooms comfortable and spacious. Location excellent. The staff were exceptional. They were friendly and went out of there way to help us. From fresh milk to checking our booking on the skybus. I would stay again just for the service. Probably the best located, value for money hotel in Melbourne if you want a break and sample some great food. Staff or top class and so friendly and knowledgeable 9.9 / 10. Two ladies, thoroughly enjoyed our stay. Staff were all really friendly and helpful, location was great, our room was perfect for what we wanted. Would stay there again. Very good breakfast at the hotel. Location great to get around, very central. For tired muscles after walking Melbourne, try the massage place next door- it was fabulous. Apartments were so spacious and they were so helpful at the reception desk when giving info on Melbourne with train timetables , buses, where there was a newsagents. Ability to have an afternoon small gathering of friends because of two co joining rooms with large area and kitchenette. The staff were very friendly. friendly staff, location, size of apartment, facilities of apartment (laundry) etc. size of hotel, no waiting for lfts, proximity to shops, trams. Great informative staff who certainly knew the area and were incredibly helpful. Close walking distance to awesome shopping and trams etc!!. Friendliness of staff. willingness to assist, beautiful food, comfortable room, great pool and gym, proximity to Chinatown and eateries. I would recommend the Mantra on Russell as the staff were very friendly the breakfast was lovely and the hotel is close to the shops. The decor was very welcoming and the beds were very comfortable. Located in walking distance to everything Melbourne has to offer. Location, rooms are great, spacious, a great array of tea/coffees etc and plenty of them!! Front desk staff so lovely and obliging. Proximity to everything in heart of the city - all within walking distance. Reception were fantastic and always helpful. I liked the friendly helpful staff, the room was excellent, very clean and comfortable, easy to find way around also. Balcony was very good, size of the rooms were very comfortable. Good location for shopping. Great little gym too. The location of the hotel was great for exploring the Melbourne CBD; it was just central to all the hotspots. Great location and large well fitted out room. Plus it was very clean and the beds were very comfortable. view from balcony liked how clean the hotel was liked the location liked how friendly the staff were. The location allowed convenient and easy walking access to most Melbourne landmarks and facilities. The room was very clean, the bed was really comfortable and the buffet breakfast was beautiful!. it was in walking distance to every where we wanted to go, will be using it again my next trip. The rooms were spacious and a wonderful view of the city. Very clean and modern. Great value. Staff were friendly and the service was excellent. Room size was good and toiletries nice. Friendly professional staff Comfortable bed Great Breakfast Great facilities Everything. rooms were spacious, swimming pool great, kitchen more than adequate, bed comforable. I would recommend this to my friends and family. We enjoyed the stay a lot. The staff on reception were very helpful. They could not do enough for you. Staff friendly clean and in a great location, also good breakfast. Location is fantastic. Pretty of room in our apartment set up. Good location. Quiet. Rooms large and good kitchen and laundry. The room, the two ensuites, balcony. The staff the breakfast. It was true to the ad, everything delivered as 'promised'. Location very good,staff very courteous and friendly. Staff were very helpful. Good location with parking. Staff were fantastic Location Spotless bathroom. Location was fantastic. Staff very helpful. Would normally expect free wireless access. Spacious. Self contained. Two TV's. Great location. Large apartment. The lack of more than two pieces of each type of cutlery. The dirty fork in the kitchen drawer! The paper thin bath towels. The outrageous mini- bar prices - $7 for a bottle of water! The equally expensive internet charges. We refused to use the internet or the mini-bar. Liked everything. None. Nothing. It has been my best hotel experience for a while. To be truthful, it was a bit grotty with ciggy butts in the garden and built up dirt along the kitchen skirtings. Needs a good scrub, likewise had to wash dishes before I used them. My bed was alittle hard. We didn't like the conduct of a group of younger people staying on our Level 12 on Saturday night. They were yahooing in the hallway and in their rooms from about 12 midnight for quite sometime. A Security Guard would have been good. We didn't complain - perhaps we should have. The was the only complaint we have. That our stay was only nights we will definately go back. Unfortunately as non smokers we found a cup full of cigarette butts on the balcony. We went for a swim however there were no towels available at the pool. We liked everything about Mantra on Russell and look forward to staying again in the future. We had to ask every night to have our air conditioning set on heat as it was set for cooling, so that was a bit of a nuisance. The staff were very prompt in changing it though so we were warm and toastie. That I couldn't stay longer. Nothing. Second day of breakfast, we had a stack of plates and bowls that weren't removed as three of us ate, noticed others had fried eggs or omelettes and cappuccinos but we weren't told or asked if we required any. Nothing. No chairs on balcony. Missing an IPod dock. N/A. check in was horrible had to pay $474 to be able to check in me myself and my mate weren't impressed. balcony not having a light was disappointing. The room wasnt ready once we got there but got a drink and food voucher and waited up in the bar area for only 10 minutes till room key was given. so wasnt bad as staff made us comfortable while waiting. Even though we were on the 17th floor we could still hear a lot of street noise. I think the hotel should have double glazed the windows and doors. Also there were no benches by the pool to put towels or clothes on. Being charged security bond on credit card and this was only reversed 3 days after we checked out whereby credit card interest will have been charged to the credit card. would have liked a lighter rug in the room as an option for the doona. would have liked a whats on in melb this week- either in hardcopy of available on tv. The bathroom should not be in the bedroom if 4 people are staying in the one bed apartment because it means that the 2 people on the bed settee must go in the bedroom to use the facilities. The only problem was that the cleaning of the room could have been a lot more efficient. Nothing. Nothing. Charge for wi-fi,when it is free in most countries. Facilities getting a bit tired now. View from balcony Really uncomfortable furniture. Needed another lounge. Extra fridge door not needed. Bed was not comfortable. Too soft and springy.

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Mantra on Russell Номера

Тип номера	Кол-во человек	От
Апартаменты с 2 спальнями - с 2 ключами [Номер Детали]	4	От AUD 358.00	Найти
Апартаменты с полностью оборудованной кухней, удобствами для стирки, отдельной гостиной/обеденной зоной, 3 ЖК-телевизорами и 2 ванными комнатами. Обратите внимание, что эти апартаменты состоят из смежных апартаментов с 1 спальней и номера-студио. В апартаментах данной категории размещение дополнительных гостей не предусмотрено. Услуги в номере: Холодильник, Фен, Утюг, Туалет, Телефон, Стиральная машина, Спутниковое ТВ, Сейф, Радио, Рабочий стол, Посудомоечная машина, Платное ТВ, Отопление, Мини-бар, Микроволновая печь, Кухня, Кофеварка/ Электрический чайник, Кондиционер, Кабельное ТВ, Звонок-"будильник"/ Будильник, Душ, Гостиный уголок, Гладильные принадлежности, Ванная комната, Ванна, Банные принадлежности, CD-плеер
Апартаменты-студио [Номер Детали]	2	От AUD 179.00	Найти
Апартаменты-студио с мини-кухней, ЖК-телевизором и рабочим столом. Обратите внимание, что стоимость указана из расчета на проживание 2 гостей. В апартаментах-студио данной категории размещение дополнительных гостей не предусмотрено. Услуги в номере: Холодильник, Фен, Утюг, Туалет, Телефон, Спутниковое ТВ, Сейф, Радио, Рабочий стол, Платное ТВ, Отопление, Мини-кухня, Мини-бар, Микроволновая печь, Кофеварка/ Электрический чайник, Кондиционер, Кабельное ТВ, Звонок-"будильник"/ Будильник, Душ, Гладильные принадлежности, Ванная комната, Ванна, Банные принадлежности
Апартаменты с 1 спальней [Номер Детали]	3	От AUD 178.50	Найти
Апартаменты с полностью оборудованной кухней, удобствами для стирки, отдельными гостиной и обеденной зонами, рабочим столом и 2 ЖК-телевизорами. Обратите внимание, что стоимость указана из расчета на проживание 2 гостей. Максимальная вместимость апартаментов - 3 человека (см. раздел "Порядок проживания в отеле"). Услуги в номере: Холодильник, Фен, Утюг, Туалет, Телефон, Стиральная машина, Спутниковое ТВ, Сейф, Радио, Рабочий стол, Посудомоечная машина, Платное ТВ, Отопление, Мини-бар, Микроволновая печь, Кухня, Кофеварка/ Электрический чайник, Кондиционер, Кабельное ТВ, Звонок-"будильник"/ Будильник, Душ, Гостиный уголок, Гладильные принадлежности, Ванная комната, Ванна, Банные принадлежности, CD-плеер
Апартаменты с 2 спальнями [Номер Детали]	5	От AUD 275.00	Найти
Просторные апартаменты с полностью оборудованной кухней, удобствами для стирки и отдельной гостиной зоной с ЖК-телевизором. Обратите внимание, что стоимость указана из расчета на проживание 4 гостей. Максимальная вместимость апартаментов - 5 человек (см. раздел "Порядок проживания в отеле"). Услуги в номере: Холодильник, Фен, Утюг, Туалет, Телефон, Стиральная машина, Спутниковое ТВ, Сейф, Радио, Рабочий стол, Посудомоечная машина, Платное ТВ, Отопление, Мини-бар, Микроволновая печь, Кухня, Кофеварка/ Электрический чайник, Кондиционер, Кабельное ТВ, Звонок-"будильник"/ Будильник, Душ, Гостиный уголок, Гладильные принадлежности, Ванная комната, Ванна, Банные принадлежности, CD-плеер

Услуги в Mantra on Russell

Услуги уборки

Химчистка, Услуги по глажению одежды, Прачечная,

Услуги бизнес-центра

Факс / Ксерокопирование, Конференц-зал / Банкетный зал, Бизнес-центр

Транспорт

Прокат автомобилей

Стойка регистрации

Экспресс регистрация заезда/отъезда, Экскурсионное бюро, Сейф, Обмен валюты, Круглосуточный отдел регистрации и обслуживания гостей, Камера хранения багажа, Доставка прессы,

Сервисы

Интернет , Беспроводной доступ в Интернет

Разное

Семейные номера, Отопление, Номера для некурящих, Номера / Услуги для инвалидов, Места для курения, Лифт, Курение на всей территории отеля и в номерах запрещено , Кондиционер

Развлечения и семейные услуги

Няня / Услуги по уходу за детьми

Питание и напитки

Упакованные ланчи, Ресторан, Обслуживание номеров, Завтрак в номер, Бар, , ,

Общие

Автостоянка, , ,

Зоны общественного пользования

Терраса,

Бассейн и оздоровительные услуги

Фитнес-центр, Сауна, Массаж, Джакузи, Бассейн,

Важная информация

При оплате кредитной картой MasterCard размер комиссии составляет 1,1%. При оплате кредитной картой Visa размер комиссии составляет 1,25%. При оплате кредитными картами American Express или JCB размер комиссии составляет 3,35%. При оплате кредитной картой Diners Club взимается комиссия в размере 3,5%. При регистрации заезда производится предварительное блокирование средств на кредитной карте гостя или взимается залог наличными в размере 500 австралийских долларов на случай незапланированных издержек. Регистрация гостей младше 18 лет возможна только в сопровождении родителя или официального опекуна. При регистрации заезда официальному опекуну необходимо иметь при себе действительное удостоверение личности с фотографией и документ, подтверждающий опекунство. Обратите внимание, что рядом с отелем предлагается охраняемая парковка с прямым доступом в отель. При регистрации заезда необходимо предъявить действительное удостоверение личности с фотографией и кредитную карту. Пожалуйста, примите во внимание, что выполнение особых пожеланий не гарантировано и может потребовать дополнительной оплаты. Необходимо оплатить страховой залог в размере AUD 500. Вы получите внесенную сумму во время регистрации отъезда.

Порядок проживания в Mantra on Russell

Регистрация заезда

14:00 -

Регистрация отъезда

- 10:00

Принимаемые кредитные карты в гостинице

Отель оставляет за собой право предварительного блокирования средств на кредитной карте до приезда гостя.
American Express, Visa, MasterCard, Diners Club, JCB, Eftpos

Порядок Аннуляции Заказа

В случае аннуляции за 3 суток до даты заезда штраф не взимается
В случае аннуляции позднее этого срока или в случае незаезда взимается полная стоимость заказа

Размещение Детей и Предоставление Дополнительных Кроватей

Разрешается проживание детей любого возраста.
При размещении всех детей младше 15 лет на имеющихся кроватях проживание им предоставляется бесплатно .
При размещении всех детей младше 2 лет на детских кроватях проживание им предоставляется бесплатно .
При размещении всех детей старшего возраста или взрослых на дополнительных кроватях взимается AUD 40 с человека за ночь.
Максимальная вместимость дополнительных кроватей в номере - 1.
Максимальная вместимость детских кроватей в номере - 2.