Location, Staff, Nice room which was modern and had all the amenities
It took a long while for hot water to reach the 22nd floor
Room was great, clean and classy. The staff was very attenive and nice.
The parking, but I don't think there is any good parking in Seattle.
My room and the hotel's decor was great. I enjoyed its proximity to downtown/Pike area. Staff was courteous.
My room overlooked a freeway but was barely a nuisance since I was on the 23rd floor.
clean rooms.
tv remote didn't work. only ony coffee in room. window did not close all the way causing noise
Proximity to city and trains stations
The hotel is at the top of Madison Street. This is the steepest of all the hills. THERE ARE EASIER ROUTES to the hotel.
The hotel was very nicely designed and the staff was amazing. We were there for our wedding anniversary and they made every attempt to make our stay enjoyable and private.
Nothing really to complain about.
The room and bed were great
The hotel facility is clean and orderly. The proximity to various department stores and to the monorail is a plus.
The pillows were too lumpy. The bathroom doors had an open portion even when you close it.
Staff were very helpful, service was excellent and the room was spotless. The views from the top floor restaurant are spectacular too.
The staff were very friendly and helpful. The location was perfect for catching a baseball game at Safeco Field as well as for dining and shopping. We got lots of exercise walking up and down the big hill.
staff were extremely service oriented, nothing was too much trouble
line up for checking was long, but nothing really could be done about that, unless more staff were added, but good service from staff made up for that
Nice hotel. Good location
Nickel and dimed for extra charges. Bottles of water, Wifi, parking that many other places include
I enjoyed the workout facility and the friendly staff.
Very friendly staff. We were able to check in before 10, even though the check in time was 16. And there was no problem getting the luggage stored on the day of departure. The room was big, and the beds comfortable. Nice bathroom (except from the door thing). Good location, walking distance from a lot of sights.
The door to the bathroom was a sliding door that could not be locked. This also meant that there was about half an inch of free space between the door and the wall, giving no privacy or soundproofness.
Very friendly and helpful staff. Great location.
The food was over salted and peppered. Not clean enough preparation.
Extremely nice hotel, wonderful staff, clean and spacious room, with all necessary amenities.
Location, staff
Parking cost
Friendly staff, large clean room, good location, excellent bar on 28th floor.
Just the walk back uphill from Pike's Market, but not a big deal.
