Lokalizacja w centrum miasta
1. Bardzo duzo drzwi na korytarzach hotelowych - dzieci same nie byly w stanie otwierac tych dzwi, hotel nie przystosowany dla rodzin z dziecmi I wozkami! 2. pokoj ktory otrzymalismy daleko odbiegal standardem od przedstawione w internecie, byl na poddaszu, maly, stary, z odpadajacym tynkiem -skandal!!! Musialem czekac jedna dobe I doplacac za zmiane, 3. codziennie takie samo srednie sniadanie
The Thistle Royal Horseguards was excellent value for money. It was extremely central to everything in London. All the main attractions are just a few minutes walk away. The hotel staff were very friendly and helpful, the food was excellent. Very impressed and would highly recommend to others.
Very friendly staff,room was very clean and comfortable
Well-appointed room.
No hotel parking. Difficult even to drop off my bags without a traffic warden investigating.
Locality,very well renovated, beautiful accomodation,excellent choice for breakfast.
Great location,very nice Breakfast, full service.
Everything - location, view, facilities, food, attention to detail etc etc
Everything about the hotel was lovely. It's in a convenient position in central London but very quiet with no traffic noise.
Friendly helpful staff. Room was excellent luxurious. Close to the eye. Amazing stay.
location, food,lovely room, facilities,good bed
I carried my case from home ,on to the train, off the train ,across london to the hotel - i don't need to have my case carried 10 yards acroess the foyer and up to my room !
The whole hotel was perfect and all the staff were friendly.
Old traditional hotel with modern conveniences and nice location, polite and helpful staff, good breakfast
Room had all the facilities that we need and was of a high standard
How plesent and friendly all the staff were
Loved everything. Room was lovely, bed very comfy, decor fantastic, two nice recliner chairs (nice touch), heated floor in bathroom. Very quiet location. Beautiful building. Breakfast had the most choice I have ever encountered in a hotel.
Only the fact that inconsiderate neighbours did not use the door handles.
the room was great, the tele in the bathroom was a real treat
fantastic position people all very kind and helpful
The Hotel appears to have been recently refurbished to a very high standard. Ideal location for visiting the Theatre area and Victoria Embankment
The Location and very friendly staff, especially the concierge, Michael.
they have refurbished the hotel since my last visit and the the quality is excellent
The staff were very helpful and the room was the best you could wish for.
Beautiful large room, iPod-dock, good breakfast
Beautiful hotel, wonderful staff and surroundings. Excellent breakfast. Just spent 20million on a great refurb!
Great room, but no view sadly.
Staff were extremely polite, food was excellent, our concerns wereaddressed immediately
Only the noise outside our bedroom window from a ventilation systemhowever our complaint was immediately addressed
The location was excellent, staff were friendly and the room was lovely, clean and very comfortable. We would definately stay here again.
We were unable to check into our room at 2pm as was stated because it was still not ready for us.
Free upgrade of room. Convenient location. Room service and breakfastboth excellent.
Always a good stay and pretty close to the gov't business area. Also, good for families, except the breakfast is pricy, but the train station a block away has cheap eats for breakfast.
Everything - I have now stayed there twice and find it a really good hotel all round.
very efficient service would stay again
Helpful staff. Very nice breakfast. And a great view from our room.
Staff very friendly and helpful, nothing too much trouble. First class hotel and will definitely stay there again. Room clean and furnished to a high standard.
The only negative - dim room due to internal view. Didnt matter - much to do in London, we spent very little time in our room!
Great location,great hotel
Expecptioonal staff; friendly, helpful, very professional. the breakfast was very good, plentiful selection, excellent waite staff
The water was warm enough for a shower but never hot enough to draw a bath. Hotel responded well but could not overcome engineering challange. Inside room was a bit gloomy in spite of interior lighting. Perhaps some addtional light in the air shaft.
Really enjoyed our stay. The room and facilities were excellent and the location is superb. The breakfast is very good and the staff were very friendly and efficient.
Convenience of hotel, quiet and clean rooms.
The convenience of being able to walk everywhere. The hotel is very conveniently placed for most of the things I want to do, it is also only across the river to where my family live. I have stayed at 'The Royal Horseguards' before and it is my favourite. The hotels interiors have been much improved since my last stay.
One person was miserable and short with me when I wanted to post a letter, it was as if he was irritated by my request. No smile, just took the letter and carried on fiddling behind the desk. Everyone else was very professional, helpful and pleasant. I dont expect people to fall over me, but I do expect them to be pleasant as I am to them. One person can spoil the reputation.
peaceful and easy access to public transport and tourist attractions .The service from staff is excellent
rooms good size big bed bathroom well set out all you need for a good sleep .breakfast vereygood
The tv in the bathroom!
The reception on the TV wasn't very good for some channels.
our stay at the hotel was perfect. excellent service and a beautiful well presented room. definately one to recommend
room service was a little pricey
