The room was lovely and the facilities including clothes washer was great. - Ver nice hotel, location very good

We were a couple with a infant. We were recommended to this hotel by a friend. It had cooking facilites we wanted for our baby. T also had Air conditioner, car parking and wi-fi which we look for where ever we go. The staff (receptionist- I assume she is the owner) was very friendly and helped us a lot to plan our sight seeing. Worth for every dol…

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lar you spend - It was our first visit to High Chaparral, but hopefully not the last.The room was very clean and comfortable. Enough packing space. Bed was very comfortable.Kitchen area very adequate. Good outdoor BBQ area. Location great - near the Esplanade, shops and airport. Good price for the facilities as a lot of budget accommodation have shared bathrooms.

Hotel ma świetne położenie w samym centrum miasta. - Prices were very good. The location was great since that it was right where the bus stops were that picked you up for your tours. Staff was incredibly helpful when I accidentally booked the wrong sort of room for our stay. Beds weren't too uncomfortable or anything and the breakfast was very ni…

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ce to have every morning! - Rooms basic but were clean and spacious with air conditioning. Spacious shower and large bed. Very good value for a location right at the heart of the city. Breakfast on the verandah was a seperb location. Plenty of eating establishments to suit all tastes within a very short walk.

Fantastic value for money - I was a bit worried because it was at such a low rate...but the rooms are big! It is very comfortable. Staff are helpful and 24 hrs. There are two pools, which was great for the kids. Restaurant, room service at night, and $8 cooked eggs for breakfast. We stayed in the most basic of rooms. However the "kitchenette" had…

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everything, including an electric cooker, so really the only thing you are missing out on is an oven. It is certainly not brand new, but it is clean - 1. and out of the CBD which enabled us to have a peace and quietness during the days and nights for rest and sleep. 2. Fast & efficient check in and check out. 3. linkage and calls for taxi service. 4. Easy access to Esplanade walkway for walks, exercise and relaxation. 5. Swimming pool for apartments easily accessible and free for my children, and not crowded. 6 Very convenient apartments for family my size.

The location was excellent, the room (1 b/room appartment) was very clean and had every thing you would need away from home. Staff were friendly & helpful especially when there was a mix up with my booking, my room had been prepared. Good value for your money. Even the guests staying at Cascade were friendly. I will stay there again next time …

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I visit Cairns. - The Glenda and Chenora were wonderful, welcoming and helpful.The rooms were clean and spacious, and the location was far enough from the center of town to be quiet... but close enough to be walking distance. The outside decor was nice, and the pool/BBQ area looked nice and clean. In-room laundry was a definite bonus.

all of the categories were excellent, the staff were exceptional, proactive and offering assistance without being asked; dealt with non-responsive credit card chip politely and quickly; accommodated unusual check in and out times without a hitch. Always feel valued customer here ( and also at the Sheridan St BW where I have also staye. Taxi on som…

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e sort of speed dial and response is also brilliant; I noticed this on my last stay also. Location opposite Central SC suits very well, and security - Very impressed as soon as I walked in the room. Definitely value for money with the convenience of being in the heart of the city. I would stay here again! Thank you for making my stay a pleasant one.

I cant speak highly enough of this place. The owner Jeff is extremely friendly and helpful, just a genuinely nice guy. He booked all of our tours for us, gave us great advice and helped us with anything we needed. The day we went to the great barrier reef he even gave us a cooler bag with 4 bottles of water and beach towels. The apartment itself (…

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2 bedrooms) was beautiful. It was really big and very comfortable. It was spotless and looked brand new. The pool was lovely too and we had a BBQ here - The accommodation was clean and comfortable and having the use of the washing machine was very useful for us. The owner Jeff was very helpful and especially so when we had a problem with one of the excursions we had booked. He sorted it out for us so we were able to enjoy our trip as planned. The apartments are located towards the quieter end of the Esplanade about a 15 to 20 minute walk from the main area, however there are one or two eateries locally plus a convenience store. One of the adva

Close to everything. The best pool ever with sandy lagoon and sitting tables around. Very refreshing after the long hot day... Breakfast was good, in addition to traditional choices (cold and hot) included some unconventional dishes tailored to Asian tourists. Staff was helpful and efficient. Having tour desk that was open until late was very help…

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ful as we arrived in the evening, but were able to book the next day trip to the reef on site. - the absoulute magnificent desk staff being kaylene and george they both should be commended with their focus and attention given too myself and wife novotel should double their wages as they are worth every cent -we have traavelled extensively for 10 years and they are the cream of staff come in contact with worldwide

The full kitchen and laundry facilities, close to everything. Modern facilities, nice pool (a lot of hotels in Cairns are very dated from the 1980s tourist boom I think). There was a mix-up when we were checking in and we were quoted a much higher price than we booked, but for a Harbourview room. We ended up getting a Harbour view room anyway but …

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paying a really great price! Loved the view and the location. Also, they provide all eco-products for laundry, dish-washing etc., not just the standar - Great location. Right beside the marina and very close to the city. Lots of choices of nice restaurants just downstairs. Staff are extremely helpful. Helped us with all the bookings of shuttle bus and site visits. The studio hotel apartment was great value of money. The ocean view from the balcony was fantastic. Can't wait to come back to Harbour Lights for our next Cairns holiday!

Absolutely amazing place to stay, with great staff and superb accommodation. I arrived from my flight at about 5am, 9 hours before check in. This wasnt a problem, was shown straight to the guest lounge and was able to get some sleep and a shower and wait in comfort. My room was on the ground floor overlooking one of the swimming pools - it was l…

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arge, clean and well decorated. The bed was huge and comfy and couldn't have wanted more. The pool was gorgeous, the breakfast was superb, and the ho - We really liked the layout of Palm Royale and so many swimming pools from which to choose.There are plenty of options for ordering meals but they are brought in as I dont think there was a restaurant available to guests. Buffet breakfast is available on site. Red rooster is nearby and a shopping centre within close walking distance.Security staff constantly patrol the site. The room was very good value for money and we would stay again.

It was our 2nd staying at the property and we enjoyed pretty much for twice accommodation there. It is a little bit different service style comparing with the big deluxe hotels, all the staffs here were all looking after us like family member, which made us feeling “ home away from home”. Especially we would like to mention one of excellent recept…

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ionist Eileen, she was always presenting you with so sweet smiling face all the time and arranged us the great local tours by our exact need ……! All - The location of the Bay Tree Hotel was perfect for our tansfer from the airport, the boat to Green Island for snorkelling and the Skytrain / Karunda rainforest expererience. The staff at the hotel desk were extremely helpful, polite and efficient. Breakfast by the pool on a nice sunny morning was perfect and added to our holiday. The room was perfect for the 3 nights we stayed, the confortable bed and the well equipped bathroom with walk in shower was very acceptable.

As a Local of 33 years we like to treat one self to a bit of luxury. We have stayed here before an loved it. Rooms are very clean n have had a bit of a refurb an look great. Had in room dinning an the food was great, as was the service. Had a in room spa which was relaxing. Was on the second floor did not find road noise to bad. Very fast checkin …

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an checkout. Overall this is a well located an very nice hotel with big rooms. - Love the bed, not the usual two pushed together but a genuine kind size bed! Large balcony was nice, little touches of luxury such as spa bath, large shower, bath robes, mini bar etc. Staff booked our boat trip to the reef for us and they have lots of area knowledge and recommendations, very helpful and friendly!

Very good location, beautiful view facing the inlet wharf. Quiet but very close to woolworth, restaurants and gift shops. The room was thougtfully set up with full kitchen equipments as well as basic condiments and utensiles. Free wifi. The room and towels were very clean. The Apartment has prepared anything you might need during your trip. Very c…

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onvenient for family with kids. Special thanks to David for his suggetions of market and activities. They are always helpful and responsive to any que - We stayed at the Jack & Newell for three nights in a 3 bed apartment in Nov 2013. The apartment was huge, modern décor, well cleaned and maintained. As well as the pool facilities. The property is located just a few streets over from the CBD, the pier, the marina and the casino! David the manager was a great guy and went out of his way to provide advise on tours etc to make our trip successful. Would certainly recommend this property to anyone considering staying in Cairns.

Everything. We were upgarded without it being requested so that we had a quiet room. Reception staff were excellent as was the assitance given from the tours desk and the restaurant. Clean modern rooms; very well appointed. Excellent restaurant and pool. I would thoroughly recomment this Hilton. - The Quality of furnishings in the room were excel…

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lent. Pillows especially were very nice. The staff were very attentive and polite. Exactly what you expect at a 5 star hotel. I will be visiting again with my partner this time. Thank-you

Excellent stay over there, swimming pool, spa and buffet breakfast, all include in room charge. What else u could expect Not that luxury but quite comfortable, staff were all very friendly and warmhearted. - Well maintained gardens and pools, friendly and helpful staff at 24 hour service desk and on-site restaurant /bar. We chose this resort as i…

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t was close to the airport for our early morning departure

The swim-out apartment was spacious and clean. The rooms, bathrooms, kitchen and laundry equipments were in good condition. Craig, one of the reception staffs there, was extremely helpful and friendly, giving us many information about the day trips to Daintree rain forest and the ship cruise to the Great Barrier Reef, etc. The Apartment is quite q…

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uiet as it is located near the end of the Esplanade away from the restaurants and pubs, but still it's just ~10-15min walk to the city centre - Excellent place to stay in Cairns. 10-15 minutes walk into the town centre. A spacious apartment, very clean. Great help from the staff. We booked a swim out apartment which was well worth the extra money. Highly recommended.

Great location, good facilities, good value for the money. The room came with a small kitchenette and was positioned near a grocery store. There was not a restaurant on premise but the nearby shopping center had a food court. If you cannot haul your own luggage up 2 flights of stairs, then you will need to request a ground floor room. There are…

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n't any elevators or handicap access aids. The staff was friendly and helpful. - As first time visitors to Mackay we found the location very very handy - having the kitchen and accessories made eating a lot easier. Loved the basket and airer as it made washing easier. We hired a car & best part was the rental agency came to us (we did not need to find a way to them). We enjoyed out stay immensely.