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The Grand River Hotel, an Ascend Hotel Collection Member Grand Rapids
270 Ann Street Northwest (Grand Rapids) 49504

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The Grand River Hotel, an Ascend Hotel Collection Member is a boutique Grand Rapids hotel less than 3 km from downtown Grand Rapids near U.S. Route 131. The property is entirely non-smoking and offers complimentary WiFi to all guests. Guest rooms feature a 42-inch flat-screen TV, microwave, coffee maker and refrigerator. Select rooms rooms include a sofa bed. Guests can enjoy a fitness center, and later cool off in the hotel’s heated indoor pool. For additional relaxation a hot tub is featured alongside the pool area. The River Rock Restaurant & Lounge on-site serves breakfast, lunch, and dinner on a daily basis. A business centre providing printing and browsing services is available to all guests. guest laundry services are also available at additional cost. The Grand River Hotel is less than 3 km from downtown Grand Rapids. It is less than 5 minutes' drive of Comstock Riverside Park, De Vos Place, and The Van Andel Arena.

Resultat av 264 vurderinger
Utmerket

7.6/10

Rom: 157

(Søk)
Adresse: 270 Ann Street Northwest, Grand Rapids 49504 map

(Kort)

The Grand River Hotel, an Ascend Hotel Collection Member Grand Rapids - Bilder

Hva folk sier

During our stay, we ended up going to The Lounge. Heather, the manager, did a fantastic job! She made sure we always had what we needed and was very professional and very nice. My husband and I both were very impressed with her and said if we ever needed to stay at a hotel in Grand Rapids again, we would stay at this hotel. Hotel was quiet and not crowded. Dining room offered nice menu selections. Staff went out of their way to assist us with some unexpected needs and were very accommodating with changes that made things easier for us. Manager wrote letter detailing our situation that eased circumstances outside the hotel.
alle vurderinger » Staff was friendly, courteous and helpful with local directions. Room appeared clean and orderly. The hotel was easy to find with the website directions provided even with road construction and traffic. We did not stay long enough to make use of other amenities at the location. I really like the location as it was near to Van Andel so staying there then taking a cab instead of driving & finding parking was so much more conveinent. The beds were great with the sleep number & pillows were soft. Convenient to art prize, we loved the Friday night party on the plaza..It was great to see so many having fun. We would hope the owners will continue with this..It reminded us of a neighborhood party..Good restaurant. Pool was great and clean.. People were very nice and flexible. Atmosphere was laid back and comfortable. Loved the bar and employees. We had a great time. Rooms were simple and basic but clean and comfortable. The room was clean, and the space manageable. We comfortably fit four people into a two-bed room. The bathroom was very nice. The location was safe, and you couldn't hear things from the other rooms. I liked the bed and the bottled water and the nice view. The elevator was convenient. The breakfast was incredibly good as well. Staff was helpful with directions for me as well. Hotel was very easy to find and had a taxi available by the door most times. The hotel front desk was able to help me get a taxi during a snowstorm. Bed is a quality sleep number. The staff was great- in particular Sara (who went out of her way to help us with a TV remote control problem) and Alan at the front desk. The pool was also kept up and clean. The restaurant/bar inside the hotel is very inviting. With relatively cheap drinks and live entertainment, it's definitely a nice place to spend your night. The staff was so nice to us both at check-in and check-out! The toiletries were great, the bed was so comfortable, and we had a great night!. The hotel was very busy it was cheer state finals and there was some mixups with the rooms but the staff was very quick to fix the problem. They double charged us for breakfast, and without skipping a beat removed the charge and gave us a free breakfast the next day!. A walking path was in walking distance to the hotel. Even though there was a flood we were still able to use the path. The staff was friendly and very nice. We were in town for Artprize and really liked the closeness to downtown. We took a pet and it worked out great. Slightly high for extra cost of pet, but worth it to take pet. easy off and on ramp. nice rooms. staff was helpful. I was happy to find that you allow dogs. The Grand Rapids hopper, great that came to the hotel. Clean rooms and actually quite. Nice bed, breakfast in bed, nice tv, view of the river, close to down town, good price. The sleep number bed was amazing... And having a guide channel on the TV was nice. Seemed to be a variety of guests with different interests. Staff eager to help. The convenient location,service with a smile,convenient parking,easy check out. We ordered the in-room breakfasts, which were delicious and an excellent value. It has an out of town feeling, it gives you a different look at the rivet. Enjoyed having breakfast at the resturant each morning we were there. Clean. Quiet. The featherbed. Friendly desk staff. Reasonable price. Coffee in room, sleep nbr bed, water pressure excellent. resteraunt service was exceptional, food was excellent. The dinning room and night club were added benefits!. it was very quiet and the staff was super friendly. Bed, pool, restaurant, lounge with band, staff. Beds were very comfortable, staff was polite. Very clean and modern. We enjoyed our stay. Location,staff,restaurant, and service. Good location, nice view of river. The service from the front desk. close to town ,comfortable beds. Only half hr away from coast. Location and friendly staff. Beds are comfortable. down comforters. The pool. room. Easy access to freeways. Friendly, accommodating Staff; as when I complained about the value I got $25 reduction in price. The staff was very accomodating and friendly. Their restaurant has very good food, at a good price point. The bedding was clean and comfortable, staff was very friendly. TV was very nice. The hot tub. Bed was very comfortable. The staff was very friendly. No negatives. Bed was not as comfortable as we had hoped. Not having smoking rooms available!!!!. No included breakfast, only for some rooms.. Hallways were a little crowded and were cluttered with linens and housekeeping often but otherwise all was great!. My first call to the hotel, I spoke with a gentleman at the front desk. He was a little abbrasive on the phone. All I needed was check-in information, and he made me feel like I was inconveniencing him. the vending machines were broken on my floor. The view facing the parking lot but since I showed up late, I can understand the logic. The elevator was a little slow. The only downside I can think of is the distance from downtown. The most minor complaint ever--I wasn't the worlds biggest fan of the pillows. Everything else was fabulous. they have sleep number bed and our bed would not go down it was very hard and had a curve in the bed but once again the staff was eager to fix the problem. None!. The outside of the windows in our room were pretty dirty. Couldn't see the river very clearly. Other than that, good stay. Hallways little noisy from kids, but i guess that has to happen. Keeping Kids on separate floor from no kids would be great!. I was there for conference meeting, I was disappointed in that staff did not check to see if coffee and hot water needed refill. I was disappointed that you did not offer any breakfast snack or afternoon snack. I was disappointed that no soda was available during the conference. I realize this may not of been part of the arrangement with the PESI but it would have been nice. Feather pillows too soft, no microwave/fridge. No continental breakfast.. The power went out in the hotel for about 4-5 hrs, they had no safety lights for the 6th floorb. Couldnt turn off the air conditioner in our room. It was a little out of the way from downtown Grand Rapids. No fridge, elevator was slow, side entrance lacked security and halls to the room reminded me of a bad movie jail cell. I did not have more time to stay. the comforter had a couple spots on it and there r no smoking rooms so it was inconvenient for me and my boyfriend. Flat screen TV's without HDTV cable. The intense smell of de-odorizer in the first room we were given and the each of the hall ways above the 1st floor. Not being able to allow fresh air into the room. The dining room was a little dated could use some updating. Dirty windows spoiled the view. Nothing. mold in my ice can and lid,dirty pool area. nothing. Sleep number bed didn't work. Shower head is low. food (crusted Walleye) was tasteless. No flavor at all. price. Don't say down town view... Cuz it's not a view of down town Grand Rapids that's for sure!. Liked hotel but letsbookhotel.com overbooked us. I booked 2 queen beds. Hotel was nice enough to give us a room with 1 king bed with 2 rollaway cots that did not fit in the room at all. Couldn't walk in our room. City view was of the freeway, River view was blocked by buildings and filthy windows. No access to the water. Dockside was rotten, and impossible to use. Poor value for money, even discounted price was excessive for the accommodations. The voucher for breakfast was not free until I complained about the amenities. Our room could have used additional cleaning. Used breakfast dishes were still in the hallway around 7pm at night from room service, overall the rooms need a serious renovation. Carpet is worn, wall paper falling off... Pool was dirty and outdated, hot tub was freezing, sauna wouldn't turn on. Room was freezing and air was not able to adjust properly. Chef at restaurant walked through the restaurant with a cigarette behind his ear a few times and I thought that was very unprofessional. The power went out during our dinner also, but that is something out of anyones control. No towels in pool area, had to call 2 times to get any. Although clean, very old. Needed paint and some updates.

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The Grand River Hotel, an Ascend Hotel Collection Member Grand Rapids Rominformasjon

Romtype	Personer	fra
Dobbeltrom med 2 dobbeltsenger og utsikt over elven [Rominformasjon]	2	fra USD 94.05	Søk
Romfasiliteter: Verdiboks, Toalett, Telefon, Strykejern, Strykefasiliteter, Skrivebord, Sittegruppe, Satellitt-TV, Radio, Oppvarming, Kabel-TV, Hårføner, Baderomsfasiliteter, Baderom, Badekar eller dusj, Aircondition
King Room with Sofa Bed and River View [Rominformasjon]	4	fra USD 94.05	Søk
Featuring a flat-screen cable TV, this room also offers a view of the river. Romfasiliteter: Toalett, Telefon, Strykejern, Strykefasiliteter, Skrivebord, Sittegruppe, Satellitt-TV, Radio, Oppvarming, Kabel-TV, Hårføner, Baderomsfasiliteter, Baderom, Badekar eller dusj, Aircondition
Dobbeltrom med 2 dobbeltsenger og byutsikt [Rominformasjon]	2	fra USD 89.30	Søk
Romfasiliteter: Verdiboks, Toalett, Telefon, Strykejern, Strykefasiliteter, Skrivebord, Sittegruppe, Satellitt-TV, Radio, Oppvarming, Kabel-TV, Hårføner, Baderomsfasiliteter, Baderom, Badekar eller dusj, Aircondition
Rom med king-size-seng og byutsikt [Rominformasjon]	2	fra USD 89.30	Søk
Romfasiliteter: Toalett, Telefon, Strykejern, Strykefasiliteter, Skrivebord, Sittegruppe, Satellitt-TV, Radio, Oppvarming, Kabel-TV, Hårføner, Baderomsfasiliteter, Baderom, Badekar eller dusj, Aircondition

Fasiliteter på The Grand River Hotel, an Ascend Hotel Collection Member Grand Rapids

Underholdning og familietjenester

Karaoke, Indoor play area, Board games/puzzles, ,

Transporttilbud

Parkering for forflytningshemmede, ,

Tjenester

Wi-Fi / trådløs LAN, Internettilgang, Gratis Wi-Fi internettilgang inkludert

Resepsjonstjenester

Oppbevaring av bagasje, Express innsjekking/utsjekking, Døgnåpen resepsjon, Aviser, ATM/minibank på stedet

Rengjøring

Strykejern, Klesvask, Klesrens,

Mat og drikke

Vin/champagne, Romservice, Restaurant, Kid meals (free/paid), Bar, , ,

Generelt

Parkering (mot en avgift), Husdyr er tillatt, Gratis parkering, , ,

For jobbreisende

Konferanse-/bankettfasiliteter, Forretningssenter, Faks-/kopieringsmuligheter

Fellesområder

Spillerom, , , ,

Butikker

Suvenir-/gavebutikk,

Basseng og velvære

Treningssenter, Swimming pool, Oppvarmet basseng, Jacuzzi, Håndkle ved bassenget, Fitness, Badstue, , ,

Annet

VIProm-fasiliteter, Toalett med håndtak, Tilrettelagt for rullestolbrukere, Røykfrie rom, Rom/fasiliteter for funksjonshemmede, Oppvarming, Heis, Dedikert røykeområde, Brudesuite, Alle offentlige og private områder er røykfrie, Aircondition

Aktiviteter

Vandring, Sykling, Golfbane (innen 3km), Bowling,

Viktig informasjon

Du må kunne vise frem legitimasjon og betalingskort når du sjekker inn. Har du spesielle ønsker, imøtekommes disse så langt det er mulig ved innsjekking. Merk at ikke alle ønsker nødvendigvis kan innfris, og at de kan koste ekstra.

The Grand River Hotel, an Ascend Hotel Collection Member Grand Rapids Hotellregler

Innsjekking

16:00 -

Utsjekking

- 11:00

Godtatte kredittkort på hotellet

Hotellet har rett til å preautorisere bankkort før ankomst.
American Express, Visa, MasterCard, Discover, Bankcard, MasterCard

Avbestillingsregler

Ved avbestilling opp til 1 dag før ankomstdagen, vil ingen gebyr belastes.
Ved avbestilling senere eller manglende oppmøte, vil prisen for den første natten belastes..

Regler om barn og ekstra senger

Alle barn er velkomne.
1 barn opp til 4 år kan overnatte gratis i eksisterende senger.
Alle ytterligere ungdommer eller voksne belastes USD 10,00 per natt per person for overnatting i eksisterende senger.
1 ungdom eller voksen belastes USD 15,75 per natt for overnatting i en ekstra seng.
1 barn opp til 2 år kan overnatte gratis i en barneseng.
Maksimum antall ekstra senger/barnesenger på et rom er 1.

Regler for depositum

Det vil ikke belastes noe depositum.

Gruppereservasjoner

Ingen særskilte vilkår tilkommer ved gruppereservasjoner.

MVA og by-/turistskatter

14 % moms er ikke inkludert i prisen.
Serviceavgift is not applicable.
Det er er ingen by-/turistskatt.

Internett

Trådløst internett er tilgjengelig på hele hotellet uten ekstra kostnader.

Måltider

Kontinental frokost er inkludert i romprisen.

Parkering

Offentlig parkering er tilgjengelig på hotellet (reservasjon er ikke nødvendig) og ingen ekstra avgifter tilkommer.

Dyr

Dyr er tillatt på anmodning. Du kan bli belastet for et gebyr.

The Grand River Hotel, an Ascend Hotel Collection Member Grand Rapids 270 Ann Street Northwest (Grand Rapids) 49504

The Grand River Hotel, an Ascend Hotel Collection Member Grand Rapids - Bilder

Hva folk sier

Bestillinger The Grand River Hotel, an Ascend Hotel Collection Member Grand Rapids

Når du planlegger å bo på The Grand River Hotel, an Ascend Hotel Collection Member Grand Rapids?

Innsjekking

Utsjekking

Hvordan kan jeg bestille på The Grand River Hotel, an Ascend Hotel Collection Member Grand Rapids?

The Grand River Hotel, an Ascend Hotel Collection Member Grand Rapids Rominformasjon

Fasiliteter på The Grand River Hotel, an Ascend Hotel Collection Member Grand Rapids

Underholdning og familietjenester

Transporttilbud

Tjenester

Resepsjonstjenester

Rengjøring

Mat og drikke

Generelt

For jobbreisende

Fellesområder

Butikker

Basseng og velvære

Annet

Aktiviteter

Viktig informasjon

The Grand River Hotel, an Ascend Hotel Collection Member Grand Rapids Hotellregler

Innsjekking

Utsjekking

Godtatte kredittkort på hotellet

Avbestillingsregler

Regler om barn og ekstra senger

Regler for depositum

Gruppereservasjoner

MVA og by-/turistskatter

Internett

Måltider

Parkering

Dyr

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Hotel kart

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Airport

The Grand River Hotel, an Ascend Hotel Collection Member Grand Rapids
270 Ann Street Northwest (Grand Rapids) 49504