Comfort Inn Kensington
22-32 West Cromwell Road, Kensington (London) SW5 9QJ
Offering good value and convenience in the heart of the upmarket Kensington and Chelsea borough, our well-equipped hotel is well-positioned for both Earls Court and Olympia exhibitions centres.
An ideal starting point for tourist attractions and transport connections across London, Comfort Inn Kensington is our Victorian town house hotel with 125 newly refurbished and air conditioned rooms.
Close to museums, High Street Kensington and the exhibition areas, our hotel is conveniently located for both business and leisure visits. Before you set off for the day, you can enjoy a continental breakfast buffet in our restaurant. In addition, our glass-roofed conservatory is ideal for discreet meetings or secluded training courses. Our multi-lingual reception team is always available to assist with your local bookings for tours, theatres, sport events, shows or musicals.
Resultat av 79 vurderinger
OK
5.6/10
Rom: 125
(Søk)
Adresse: 22-32 West Cromwell Road, Kensington, London SW5 9QJ (Kort)
Comfort Inn Kensington - Bilder
Hva folk sier
Staff are welcoming, rooms were very clean and tidy and the location was excellent. All staff very helpful. Being close to the middle of London and tube. friendly, helpful staff. Close location to Earls Court and the Metro. Closeness to Earls Court as we were visiting Wimbledon Tennis Tournament.The facilities available in my room was more than expected. alle vurderinger »
Easy access to the area's we wanted.enthusiasatic and welcoming staff. Location. The staff were very helpful and pleasant. the comfort of the room. The wireless internet. the staff were friendly.Friendly Staff. attractive points - friendly and helpful staff. less attractive points- the cleaning trolly was parked outside by room for the period i stayed, curtains did not meet seamless to keep light, the shower holder was broken, no electrical port to plug laptop. Locality and price. Close to centre. Easy to access. Low price, no frills accomodation. The breakfast. Centrally located, easy access around London. Good selection of bars and restaurants in immediate area. Little. Fire alarm went off at 6am and when we rang reception about it they were rude and said that someone had burnt their toast. no duvet covers in room, sheets and blankets only which was rather cold at night. Our room was a Non smoking but on entering it, there was definately a smell of cigarette smoke. The window lock did not work. One socket was hanging off the wall. Decor shabby. Otherwise we enjoyed our stay there. The windows were not double glazed and as it was a particulaly windy day, the thumping on the window was slightly disruptive. Noise filtered through the rooms easily.The hotel was quite noisey during the night. The bedroom was extremely pokey. No a/c, hair dryer not working. Rooms could do with an upgrade. The room wass extremely cold. The heating was faulty. Once advised staff did replace with extra blankets and portable heater.The cleaning lady knocked my door to say that I need to check out at 10am although the reception notify me that I can check out at 12am. I am kinda disappoint because I am still sleeping. I've never seen any hotels doing something like this before!. There was no room service after cleaning the room in the morning. Andthe room size was very small.the room was shabby and we were woken at 5am by what sounded like people stomping about in the room above. the walls were very thin and i had to keep the aircon on all night to cover the noise from other rooms. It was looking tired.please see above. Kettle not working. Cold water from shower.No elevator. Very, very, very small rooms. Problems with heating. The ensuite in our room smelt damp and there was alot of mildew around the bath area.Shower didn't work, Bathroom door fell off, Damp and musty smell in coridoor, Broken phoneline in room! Otherwise ok!. The damp smell, the damp stains on the ceiling, the fact the heating would not work, the lack of space. The staff were nice but reception very slow and disorganised. Rooms very shabby and too small. Had to be moved from first room as there was loud banging from air conditioning waking us up through night. Pillows flat as pancakes, had to ask three times for extra pillows. There was no heating and no hot water which made my stay very uncomfortable. I was given a discount, but it didn't make up for my discomfort.We had great difficulty in opening the doors to the rooms and we learned that we were not alone in this. Twice i had to get someone from reception to open the room. Holes in the curtains, no hot water in the morning, the kettle wouldnt work and also the bar seemed to be cloesd. Also, the breakfast was not included and the food extremely poor. Never realised so much could be go wrong in a hotel. Shabby decoration, loose light fittings, dirty room, no hot water for duration of stay. No reasonable appology give when complaint made. Seems other rooms had hot water and when I questioned this was told 'that can't be true!!!' Perhaps better service is kept for the Americans?.
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Fasiliteter på Comfort Inn Kensington
Tjenester
Wi-Fi / trådløs LAN, Konferanse-/bankettfasiliteter, Klesrens, Internettilgang, Flyplasstransport
Generelt
Verdiboks, Døgnåpen resepsjon, Bar
Food & Drink
Breakfast is served from 07:00 to 10:30 Monday to Friday, 07:30 to 11.00 on Saturday, and from 08:00 to 11:00 Sunday.
Hotel information details
For some events (Wimbledon, Chelsea FC football matches, concerts at Earls Court, Olympia or the Royal Albert Hall etc) we advise you to book early to avoid disappointment.
Important information to guests
Additional Policy Information:
We operate a 24-hour cancellation policy on all bookings. If your plans change at all, you must let us know by 16:00 the day before arrival so that we have the chance to re-sell the room. You must obtain a cancellation reference number to confirm that a booking has been properly cancelled.
Information about the area
Hyde Park: 1.5 miles (2.5 km) - One of the city's largest parks.
Covent Garden: 3.8 miles (6 km) - A district populated with shops, restaurants and street performers.
V&A Museum: 1 mile (1.6 km) - A large museum housing fine art and design collections.
Room information details
All rooms were refurbished in 2005 and well-equipped. Please see individual room details for a complete list of facilities on offer.
Travelling information
By Car
- We are located on West Cromwell Road, an extension of the A4 - the main arterial route into central London from the West.
By Tube
Earls Court station is on the District and Piccadilly lines. Exit at Earls Court Road. At street level, turn left and walk to the large crossroads. At that point, look to your left and on the other side of the road (approximately 100 metres), you will see our hotel.
Comfort Inn Kensington Hotellregler
Innsjekking
14:00 -
Utsjekking
11:00 - 12:00
Godtatte kredittkort på hotellet
Hotellet har rett til å preautorisere bankkort før ankomst.
American Express, Visa, MasterCard, Diners Club, Maestro, Maestro (Switch)
Cancellation Policy
If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and Extra Bed Policy
All children are welcome.
All children under 12 years stay free of charge when using existing bedding.
There is no capacity for extra beds/cots in the room.
Deposit Policy
No deposit will be charged.
VAT and city/tourist taxes
VAT is included.
Service charge is included.
City/tourist tax is included.
Internet
Wireless internet is available in the entire hotel and costs GBP 5.00 per hour.
Meal Plan
Continental breakfast is not included and costs GBP 6.95 per person.
Full English breakfast is not included and costs GBP 11.95 per person.
Parking
No parking available.
Pets
Pets are not allowed.
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