1) The staff and management are friendly and always willing to help. 2) The rooms are clean, spacious and beautiful (We stayed in 3 different rooms) 3) The location is within walking distance to food and shopping area. A car will be extremely useful because it is near to Camps Bay which is beautiful 4) The prices are very reasonable for the type o…

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f breakfast they provide, the facilities of the hotel, the decor of the rooms, service standard of their staff, free wifi in all areas, mountain and s - The staff were great, just couldn't do enough for you and the hotel itself is a great mix of the old original house and newly built annex with lots of facilities, including a bar, jaccuzzi (if the weather allows), good size pool etc.Breakfast is also of a high standard with an excellent continental selection as well as choice of hot options. The breakfast room is a lovely location with comfortable chairs and soothing background music being played, all getting the day off to a great start.

A very welcoming boutique hotel with a resident manager. Very friendly and helpful staff. Interior design that is highly contemporary without the frequently associated downside of not being functional for business travellers. The design concept is elegant, minimalist and functional. Camps Bay location is very convenient only 15 minutes drive f…

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rom Cape Town centre whilst offering a different high-quality experience. This 17-key hotel is definitely worth a visit if you want service, personal - The complimentary wifi and mini bar, which was replenished daily, are a very nice touch and something that hardly any boutique hotel of this size offers. Our room was lovely, spacious, clean and luxurious and with a great view of the ocean. Everyone was extremely friendly and helpful and that just made it an even nicer place to stay. Will definitely be returning.

Everything! Great location and amazing views from the breakfast room/lounge in particular. - Well appointed. Great, extremely helpful staff, great location

The hotel and staff extremely welcoming and friendly. The room exceeded my expectation and would happily recommend it to anyone going to Cape Town. Not only did I organise my own accommodation but booked for 12 other people as well and they all were extremely happy with the facilities staff location and enjoyed their time there. The hotel even we…

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re able to bring forward their booking by one day which made them all extremely grateful and happy- they had just spent basically 45 days sailing and - Colin and his team were lovely and made us feel so welcome. The rooms were practical, comfortable, modern, and affordable. It was like staying in a Hotel with the bonus of Table Mountain views from the bedroom and balcony.

Excellent breakfast. Very good location. - Welcoming, friendly and helpful

Accessibility/locality, friendliness of staff. Security guard De Villers at gate is a true ambassador for your brand. At initial point of contact with facility his attitude and style is highly commendable - I found it a great improvement on the last time I stayed over 2 years ago - I loved the big double bed and the flat screen tv - I will come aga…

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in.

I liked the fact that the rooms are very clean. The breakfast was most enjoyable with good staff. The manager Hayley sorted out my room problem. I changed rooms 3 times. If my request was not available at time of booking I would have liked to be told that and I would have booked elsewhere. Instead I arrived and found that I could not have what …

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I wanted hence the change in rooms. I don't normally complain but I did book 2 months in advance & I would have like a call to say that they coul - The mod hotel together with it's location and beautiful sea and mountain views and sunsets, the bar and restaurants with their efficient and friendly staff, safe undercover parking, close proximity to Cape Town's CBD. waterfront and Century City, and the luxurious Junior suite we chose for our three night stay. We were sorry to leave. A BIG THANK YOU to all for making our stay at Lagoon Beach Hotel a pleasant and memorable experience. Also a BIG thanks to Booking .com for the hassle free bookin

absolute perfection and professionalism, bar facilities with the fire places briliant views from room, friendly and efficient service of the staff, 24hour deli and the cocktails are for sure the best in town - brilliant in all ways - The staff were genuinely friendly and welcoming.

-Great location! On the hill overlooking the city, yet within an easy walking distance of Long Street and the Waterkant area. -Great balcony area from the breakfast are. -Very cosy and comfy "home" feeling. -Great heated pool! -Exceptionally friendly owners. -Nice self-service breakfast -- with *real* coffee. - my host katrin was freindly very help…

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full and wounderfull person thank you so katrin for your hospitality hope to see you again with my family

Fantastic staff and service attitude and solution orientation is world class. The treatment how they prepared the room for our anniversary was unforgettable. - Everything! Good food, great staff and hotel accomodation

-Parking was clearly marked and in the basement of the building, very secure and free -In general the hotel is very secure needing your room card to access elevators and so on -The room was neat and clean all mod cons -Great big flat screen TV -Awesome comfortable extra length bed -Neat and modern bathroom -Ordered drinks from the bar area and req…

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uested ice and so on and the staff were great -Had a modern alarm/fm radio/mp3 player in room which was cool, could pop my iPod -Ample plug points -D - Everything. From the time we checked until we left we were impressed with the courtesy of the staff, the cleanliness and comfort of our room, and the food in the restaurant. The overall hotel premises are well maintained, and we would definitely recommend it. When Hilton take over in April 2013, we hope that they will continue to keep up the high standards of the present management.

From the minute we arrived the service was impecable our car was parked no fuss, we were early for the book in but were offered a complimentary beverage whilst waiting and the pleasant surprise we were upgraded to a larger famiy room with the best mountain view ever the convenience of being connected to the shopping mall is also a plus the room …

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service was quick and the staff friendly the room amenities were great and the reataurants were out of this world....then breakfast came the buffet se - We were overnighting prior to a long flight the next day to Dubai/Kabul. This could not have been a nicer stay. Car parked, check in seamless, room very nice. Our view was an ocean view which was great. The convenience to the waterfront activities and shopping was excellent. Late night coffee and cake in front of the fireplace was superb. The breakfast buffet was possibly the best we have had, just fabulous. Staff were all on their game, excellent service.

The mountain view from our window was fantastic. The lifts worked very efficiently. Easy access to the parking garage was good. Having a restaurant and shopping facilities close at hand. As we were celebrating our 50th wedding anniversary, the rose petal heart on out bed was a very nice thought. - I loved the location and comfort the Hotel provid…

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es, together with the close proximity to all amenities. It was an added benefit to have the breakfast inclusive, which was generous in the selection, and the undergroud parking facilities. A truly delightful experience!

Fabulous place. The owners are accommodating, friendly, practical, the rooms spacious and airy and a wonderful balcony running around with a direct view of the mountain. Small things like free videos to watch, wonderful spacious common rooms, delightful outside breakfast, and that they thoughtfully put on the floor heating in case I was cold was …

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so special. Quietly done and not in your face at all and not overly furbished. They organised a 4am reliable taxi service. - Very clean and hygienic in all areas of the guesthouse. Run by very friendly and warm hosts and staff. A great selection of DVD films to choose from, even a selection for more broadminded folks. Breakfast is great and well presented. Awesome view of table mountain and location to nearby attractions is a stone's throw. We stayed in room number 5 and the bed was huge! Premium quality linen and bedding make for an amazing night's rest.

I would like to extend my thank you to Jeremy and his staff, who went out of their way to make our stay as memorable as possible (after our not so satisfactory stay two weeks before this second booking - was booked into a very small room).The attention to the detail was notceable and will be remebered.Regards Adrie - The staff were competent and …

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were able to provide decent directions and information. The room was spacious and clean. The hotel is situated in a good location for even a first time tourist to find their way around. The hotel is situated close to various amenities and is therefore very convenient. Zaid Motala

- Hotel taxi (anywhere inside the city, and from/to the airport -payable-) - Breakfast - Modern decoration - Comfort beds and pillows - Close to convention center 2-3 min walk - location very near the CTICC

It's such a quirky hotel in design, which actually makes it fun to stay there. Staff were also excellent, extremely helpful and pleasant - Great hotel, great location, great staff just perfect!

Excellent luxurious finishes and detailing - The view was amazing!

We liked the friendliness of the staff. We stayed the first two days and the last two days of our trip to South Africa and we were upgraded to a suite which was very much appreciated...we had stayed in the hotel five years ago and it was exactly as I remembered it and we will definitely be staying there on our return visit////breakfasts were also …

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super...it should be noted that we travelled with another couple ...mc gettigans...and this review is for all of us - The staff were friendly, polite and very helpful, always smiling, and solicitous without being in your face. Breakfast was plentiful, lots of choices and value for money; use of the business centre at no extra cost was a godsend - see wi-fi The entrance/lobby very spacious and felt homely. I would definitely stay at the Portswood again

The hotel was spectacular and the attention to detail from the decor to the ambiance within the room (gentle music in the background) was impressive. The view from the hotel is out of this world! Breakfast each morning was delicious and elegant. I loved every moment being there! - quiet ,well positioned and clean

Very modern hotel. Beautiful bedroom with ultra modern bathroom and fantastic view of table mountain from enormous room window. Lovely breakfast and extremely attentive and helpful staff. - Liked the reception lay out and rooms' lay out.The position to major attractions in the city.

The kindness and help,support of ALL staff. Absolutely the best hotel we have ever stayed at including all other " One & Only". we really liked it !!! Strongly recommend the hotel to all !!! - Staff were outstanding; loved the unique scent menus; food was excellent; special occasion and they made sure they acknowledged it!

Beautiful old building, clean and comfortable room, good wifi connection, lovely breakfast, very friendly and helpful staff. Jessica was an absolute gem. Nothing was too much for her. Well-situated, close to the N2, about 10 minutes from the airport.and close to the city centre - Staff (Janine & Blessing) are extremely courteous and professi…

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onal. The breakfast area is gorgeous and the food fabulous. It is located near the highway which links you to Cape Town city and airport in no time. I will definitely stay the

Very friendly,helpful,caring and good guidance and suggestions for sight seeing in Cape Town. Made us feel comfortable as home. Each and every one of them and special thanks to chinese staff jimmy is really best employee you got. Special thanks to her for taking care of us. Surely will recommend to all friends and office colleagues to stay in you…

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r hotel..Also not to forget it had great breakfast menu. - The room was spacious, chic and comfortable, with an amazing view. The staff were very helpful and the facilities (bar, pool, spa etc) were all very good. The location is great for exploring long street and other areas around there.