Good service, internet access available, information about the region available.
Our room was beautiful and romantic
No lift/elevator
Friendly staff, nice room and good breakfast
The overall atmosphere of the hotel is very welcoming and warm. The rooms are comfortable, clean, new and well furnished. Also, the breakfast was very satisfying: fresh food, variety of choices.
A super location, not right in the heart of the city so it was quieter but still within easy reach. The atmosphere was super too and the restaurant was excellent.
A lift isn't installed so if you're on the top floor like we were, it's a number of stairs to climb each time but it's not that bad. We coped!
Big airy room. Location outside of main downtown, but on an easy rail line to old city.
WLAN access sketchy and expensive. Be aware of stairs to rooms. We had five flights.
Good breakfast!
The hotel is quite a distance from Heidelberg's Alstadt. Although a tramline runs past the hotel, specially over weekends it may take a while to get there as a tram only comes by about once an hour.
We didn,t have enough time to stay at hotel Auerstein
Breakfast could be better.
As the hotel wasn't busy, they upgraded us to a larger room.
good breakfast
the rooms at the front streetside of the hotel suffer from the noise from traffic passing thru and the shower bottom can be slippery when wet
Location and value for money, friendly staff, uncomplicated checking in,the possibility to have a room for three persons
