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Ambassador Self-Catering Apartments
28 Victoria Road, Bantry Bay (Cape Town) 8005

Situato a soli 10 minuti a piedi dall'area di Clifton, l'Ambassador Self-Catering Apartments offre appartamenti con servizi alberghi completi, una piscina all'aperto circondata da lettini e ombrelloni, e la vista panoramica sull'Oceano Atlantico. Gli spaziosi appartamenti sono arredati in stile moderno, completamente climatizzati e dotati di balcone privato, TV satellitare a schermo piatto e connessione Wi-Fi gratuita. Potrete acquistare prodotti freschi presso il negozio di specialità gastronomiche del complesso e prepararli nel vostro angolo cottura completamente attrezzato. In loco troverete anche il ristorante Salt, caratterizzato da vetrate e da un bancone cromato. Il personale dell'Ambassador Self-Catering Apartments sarà lieto di occuparsi dei vostri bambini, magari mentre visitate il lungomare V&A, ubicato a 7 km. Su richiesta sono disponibili un parcheggio privato gratuito con servizio di riconsegna dell'auto e una navetta per l'aeroporto internazionale di Città del Capo, distante 27 km.

Punteggio di 223 commenti
Eccellente

8.5/10

Camere: 28

(Cerca)
Indirizzo: 28 Victoria Road, Bantry Bay , Cape Town 8005 map

(Mappa)

Ambassador Self-Catering Apartments - Foto

Cosa dice la gente

I was pleasantly surprised ! Have had a few shocking online bookings before . The apartment was spacious and neat . Lovely view . Even had a turn down service in the evening , which was unexpected for a self catering apartment . Location is good , close to all the popular spots . Definately would stay here again :). The hotel went out of their way to accommodate us as I let them know it was our honeymoon. They gave us a beautiful room and on the 2nd night there was champagne in the room. We also received water and chocolates each night which was a great touch!.
tutti gli commenti dei clienti » The staff at your hotel is excellent!!! I will consider staying there just because of them!!! They are so passionate and caring and great. They make one feel so special and important. Even with my children. I fell in love with them!!. The staff is lovely, always ready to help and with a wonderful attitude. The location is incredible and the ocean view is amazing. The restaurant is beautiful and the food is fantastic. Overall a wonderful experince. The appartment was in a good location for us as we were there for a wedding at the 12 Appostles, close to the camps Bay.. V&A waterfront.. walking distance to the Sea point ... the staff was very helpfull... The staff were very friendly and helpful. Beautiful views, very clean and tidy with very comfortable beds I slept really well. The breakfasts were also delicious and lunch in the Salt cafe all very good. Service at the frontdesk. Our compliments to the staff! Thanks a lot. The view at the Atlantic Ocean. Size of the apartment. Beautiful large roof terrace. Good food at Koi restaurant. Safe location. Very accomodating with extra bed in lounge and camper cot. Excellent housekeeping and turn down service. Everything in order on check in. Nice breakfast at Salt restaurant. Staff were very helpful, pool deck had a spectacular view, restaurant was reasonably priced and food was good. All in all a really nice hotel. The location was very convenient. The staff was helpful, especially our vallet car man! Lovely time. The koi restaurant is amazing!. Our stay was a good all round experience. The valet and reception staff were efficient, friendly and well trained. Thank you. We thoroughly enjoyed our stay. The staff were very friendly and our room was superb. Will definitely return. The comfort The stunning view The situation The friendliness of staff. A special note to the Drivers. Very convenient location, wonderful friendly staff. Comfortable bed and beautiful views of the sea. Amazing service, maintenance, clean and pleasant. Ocean views. Early booking allowed good save. Staff were always willing to assist and we were very impressed by the size of the unit. The ocean view, central location to all amenities, Salt restaurant and budget friendly. Friendly staff. convenient parking, awesome location. Clean, comfortable. Staff were fantastic. Housekeepers were fanatstic. Location was perfect. View from room and restaurant was amazing. Breakfast was great. Staff were very helpful. Would have liked more time to relax. Our rooms were overlooking the sea as if we were on a ship. location and restaurant and hotel facilities. Staff, location, stunning views, restaurant. The lovely View The comfy beds and bedding. Location Comfort Spacious Friendliness. Staff were fabulous, friendly and fun. Very professional and friendly staff. Self Service Cleanliness. the sea view. We liked the views which were great as we were on the top floor.The hotel across the road is great for sunset drinks and Koi restaurant great for dinner.Staff friendly and obliging. The staff were exceptionally helpful and courteous. We received a phone call each evening to find out if we required anything. Spacious apartment and valet Parkers were great, always friendly. The apartments are in a great position to explore the area. I liked the spaciousness of the apartment, the view and the easy accessibility of it in terms of location. I liked the convenience of the location and vallet parking, the staff were really friendly. The view was fantastic and the staff wonderful !. the staff. Location. Not much...friendly staff. Nothing, I would not recommend anyone to stay at the Ambassador Apartments. Nothing. What is there not to like??. A few problems at the begginging of our hols.. due to a boiler problem and no hot water for three days, although alternative arrangements for showering was arranged.. did not suit us.. showered at our daughters room at the 12 Appostles... Sadly we were really messed around at the beginning as even though we booked our stay 8 months in advance they over booked the hotel for our arrival and we had to move rooms 3 times. We had to see the General Manager in the end to get things sorted and to be fair the hotel after this meeting were very attentive to improve things and really wanted to make sure we enjoyed the last days of our holiday which we did and I really must thank the Ambassador Hotel and all its staff for achieving this. It was our honeymoon. We did not like the many disturbances of housekeeping. Apartments needs some refurbishing. Wifi is poor. We didn't have a great sea view. There was an item charged to our room that was not for our account even though it had our room number and surname on it (clearly a case of fraud) but it was sorted out quickly by reception. The WiFi service (especially in the apartment building) was slow, flaky, unreliable and not fit for purpose. The self catering units are quite old, need some refurbishing!. Ordering drinks from the pool deck was a mission, and the barman, if he was one, had attitude an acted as if he was doing us a favour. A stark contrast from the staff as mentioned previously. A great area spoilt by one person. Housekeeping not answering the phone. Very basic kitchen. No proper satellite TV. Lighting in living room and bedroom very dark. terrible wi-fi. Upon arrival was not available booked 11 months before the arrival of apartments! Spent the first night in a usual double room. While at the reception we settled into the room is not that category had no qualms fact that was booked apartments. The card/key-lock on the door was problematic and we had to continuously get them reprogrammed. The fridge was very noisy, so much so that it had to be switched off. The fact that I booked a year ago and that I was not informed at any stage that when we would be there the Ambassador would be renovating the self catering units. They really looked like a mess from the outside and I almost walked into a mirror that had fallen in the lift. Also the lift took forever to get to the level we waiting at. I think the builders were holding it up / was not working. Pool area needs an upgrade. Room on the small side and bathroom too small. Nothing. The pictures are that of the hotel and not the self catering apartments. Apartments were pretty basic, didn't have the extra touch. How long it took for us to check-in (took over 45 minutes!) How long it took for the couple travelling with us to check out and receive their cash deposit (over an hour!). Carpark area an eyesore,. The pictures of the apartment on the site look as if the apartment is directly on the sea side but in fact is on the other side of the road. That was disappointing as I chose the apartment particularly because of the picture and being on the sea side. Could have seperate toilet. We stayed in 2 bedroom apartment Have extra blankets. nothing. Parking not ideal,. waited for our car for more than 10 minutes on two occassions. we had booked two deluxe rooms for 4 but when we arrived only one room was allocated.We were given 2 rooms and our friends complained of a dirty balcony with water and cigarette butts on floor.The internet worked sporadically. Every time we returned to our rooms the keys would not work to open the door so we had to go down to reception and get new ones!. The Apartments were advertised as being on the seafront which they were not. They are a road behind. The apartment was listed as luxury but in fact it was quite old but clean linen with dirty carpets. We booked an apartment with a balcony but were told that it was a bookings.com description error and not allocated one. Staff were friendly and apologetic but still did not rectify the room allocation . I think that while hotels are renovating, they should discount their rates - e.g. battled to park downstairs in the driving rain whilst the parking lot beneath the building was full of workmen and their tools and materials. Nowhere to buy a quick sandwich to feed my hungry 4 year old after the commute from Jo'burg: the restaurant refused to accommodate us when we arrived. The bins in the toilet were not empty, there could have been extra towels. Also the photo on letsbookhotel.com is of the hotel the main hotel across the road and not of the self catering apartments, even though we had access to the pool, I feel it's misleading to use this a s the main picture for this accommodation. The inside of the apartments are really looking run down and dated!. did not receive a bottle of bubbly i had asked for on my booking in the room. Facility a bit old and tired. Didn't have a great view. Miss information about views and the grading of the establishment. Very shabby!!! Carpets were really dirty. In fact, please remove me from your mailing list!!!!!. We weren"t told that the building is under renovation so we had builders hanging from harnesses looking into our room. The rooms are so shabby - cracked baths and basins, locks on bathroom fell off. Stains on linen, chunks of plaster missing on windowsill. Blinds with wires sticking out - even the prints on the wall had dented frames. Will never recommend this place to anyone. We arrived at the Hotel and the apartment that we booked was not available to us, and had been given to someone else! we ended up with a smaller apartment than we booked which did not work well for us......while the manager was very apologetic they offered no solution.... their customer service skills were non existent. Workmen were all over the apartment buildings hammering concrete walls down, the noise and dust was unbelievable. When we arrived the apts were being renovated. The hotel e mailed day before to say there was not a 2bed available which we booked in july. They moved us to hotel for 2nighrs then back to apts with workmen everywere. A diaster. What is booking .com going to do for us to compensate. Mr Eaton.

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Ambassador Self-Catering Apartments Informazioni sulle camere

Tipologia camera	Max persone	da
Appartamento Deluxe [Ulteriori informazioni]	2	da ZAR 1426.00	Cerca
Le Camere Offrono: Zona soggiorno, Vasca da bagno, TV, Telefono, Servizi igienici, Scrivania, Sala da bagno, Letti lunghi (oltre 2 metri), Ferro e asse da stiro, Doccia, Cucina, Cassetta di sicurezza, Bollitore per tè e caffè , Balcone, Asciugacapelli, Aria condizionata

Servizi a Ambassador Self-Catering Apartments

Varie

Camere familiari, Camere non - fumatori, Ascensore, Aria condizionata, Aree pubbliche e private non fumatori

Trasporti

Navetta aeroportuale, Autonoleggio, , ,

Servizi generali

Parcheggio gratuito, , ,

Servizi di ristorazione

Servizio in camera, Ristorante, Prima Colazione in camera, Bar,

Servizi di pulizia

Servizio stireria, Servizio lavanderia, Lavaggio a secco,

Servizi di accoglienza

Servizio parcheggio, Reception 24 ore su 24, Deposito bagagli, Cassetta di sicurezza, Cambio valuta, Banco escursioni,

Servizi business

Spazi per incontri/banchetti, Fax/fotocopiatrice

Piscine e servizi benessere

Intrattenimento e servizi per le famiglie

Servizio baby sitting

Altri servizi

Servizio internet, LAN senza fili, Connessione Internet Wifi inclusa nella tariffa

Informazioni Importanti

I lavori di ristrutturazione esterna degli appartamenti si protrarranno fino al 12 dicembre 2013. Potreste pertanto subire dei lievi disagi.

Condizioni a Ambassador Self-Catering Apartments

Check-in

14:00 -

Check-out

- 11:00

Carte di Credito accettate in Hotel

L'hotel si riserva il diritto di controllare la validità della carta di credito prima dell'arrivo (richiedendo l'autorizzazione al circuito di appartenenza).
American Express, Visa, MasterCard, Diners Club