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Chateau Cervantes
329 Recinto Sur Street, Old San Juan (San Juan) 00901

Situato nella Vecchia San Juan, a 5 minuti a piedi dallo storico Castello di San Cristóbal, l'hotel Chateau Cervantes vanta uno stile europeo e offre camere moderne con TV a schermo piatto. Tutte le sistemazioni dello Chateau Cervantes sono state progettate dall'artista Nono Maldonado e decorate con opere d'arte dell'artista portoricano Carlos Davila. La reception del Cervantes è aperta dalle 08:00 alle 22:00. Tra i servizi gratuiti figurano la colazione continentale e la connessione WiFi disponibile presso la hall. Lo Chateau Cervantes dista 10 minuti di auto dall'aeroporto Fernando Luis Ribas Dominicci e dal centro congressi di Puerto Rico, e 3 minuti a piedi dai moli 1, 2, 3 e 4, dove attraccano le navi da crociera.

Punteggio di 877 commenti
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8.6/10

Camere: 12

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Indirizzo: 329 Recinto Sur Street, Old San Juan, San Juan 00901 map

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Chateau Cervantes - Foto

Cosa dice la gente

The service. We were a family of 8, with our 10 month old grandchild...the staff worked hard to make sure that our stay was comfortable. We had a regular room, a junior suite, and two king suites. Unfortunately, the air conditioning went out in both king suites. It was off and on for 2 days...ultimately they changed us to different rooms (upgrading our son and daughter-in-law and baby to a huge, beautiful suite) and discounted our cost. Thanks to Judy, the manager we dealt with, and Michelle fo.
tutti gli commenti dei clienti » We booked this as a pre-cruise hotel stay in Old San Juan so we could be close to the action. We were NOT disappointed! Upon arrival and checking in we were informed that we had been given an upgrade. No idea how that happened, but it was wonderful! It was to the Presidential Suite on the 6th floor and it was simply outstanding! It was such a nice room that we decided not to venture out and explore, but instead stayed in and enjoyed all the in-room amenities. When we decided to venture out . Very clean, well decorated and well appointed hotel in a convenient location in Old San Juan. Staff were very friendly and helpful. The restaurant was excellent - the menu was varied and the food delicious. We ate there on Valentine's night and there was a special Valentines menu if you wanted it, and every female dining there was given a red rose - a very nice touch I thought! Ideal if you are cruising out of San Juan as it is within walking distance of one of the terminals and only a short. Beautiful boutique hotel in the heart of Old San Juan with comfortable, modern rooms and a great location. The hotel is surrounded by many fine restaurants and interesting clubs. We stayed here one night pre-cruise. After a restful night's sleep we ate a nice continental breakfast in the restaurant. The staff held our luggage after checkout while we explored OSJ some more. When we were ready to board the ship later that afternoon we just walked/rolled our luggage a couple blocks to the cruise. Chateau Cervantes was recently upgraded inside, and it's now very attractive inside. It's located on the main street in Old Town San Juan, and there have been complaints about noise (especially on Friday & Saturday night) -- but our room was toward the back so it was quiet and we slept beautifully. The hotel staff was very helpful and they served an excellent continental breakfast. We'll definitely stay there again. First time stay at this hotel and we loved it. Only stayed one night before our cruise the the staff couldn't have been friendlier and the room was adoreable and "clean". It was quaint and we thoroughtly enjoyed our one night there. What a refreshing stay compared to those big hotels we have tried in San Juan. Would definitely stay again. I chose Chateau Cervantes for the location (heart of Old San Juan) and because it looked charming online. The hospitality of staff was an added bonus, and they advised us well for our overnight stay. The room, continental breakfast, service, beauty of the building exceeded our expectations. Hope to return for a longer visit. Right on the bus line, so easy access to the Castles, beach and shopping. Had dinner at the hotel and it was amazing, plus we got 20% off dinner by staying at the hotel. This hotel is right in the middle of old San Juan, so if you are looking for night life or shoping this is a great location. The location is great for visiting Old San Juan. Easy walking distance to all the main sites to visit. They have a moderate continental breakfast of pastries, coffee, and juice. The rooms are very comfortable with modern amenities. The staff is extremely friendly and accommodating. the staff was wonderful. they were always available and were always friendly. i left my purse in the room and they called me a day later before i even realized i had left it behind. the held it safely at the front desk for me until i returned to pick it up. Loved the complimentary breakfast, the look and feel of the hotel's atmosphere. The staff were wonderful, helpful, and friendly. It was our honeymoon and the staff truly went out of their way to make our stay memorable. The rooms were trendy and adorable. The staff was very friendly and helpful. Hotel has a central location to most of Old San Juan's sites. We came to San Juan to catch our cruise. The hotel is located within easy walking distance to the Carnival embarkation point. Nice room decor and updated bathroom. Courteous hotel staff and they served us great coffee with the continental breakfast Great location surrounded by great restaurants, shopping and right by the (free) trolley stop!. Loved the location and easy walking to restaurants, shopping, port, casinos and the historical sites. Bedding was comfortable and room was large with new fixtures. Staff was accommodaing and knowledgeable. The staff went over and above their duties to help us with places to visit and restaurants to eat at. They also helped book us a car. The room was very modern and bed was extremely comfortable!!. We like the convenience to the San Juan tourist area that we intended to see. The room is very clean and comfortable. We had a good night sleep even though we were just there for one night. The staff were extremely welcoming and knowledgeable about the local facilities. The hotel rooms used for the eight members if our group were very comfortable, modern and luxurious. This is a very nice hotel and location is fabulous. You are near all shopping locations and restaurants. Hotel room are clean and the staff is very nice. - Located in Old towm San Juan. - Old building. - Room design. - Large walk in shower. - 12 foot doors. - Marble tile. - Contempary fixtures. - Balcony. Neat older building in a good location for the trolley and restaurants all easy walking distance. Room was decorated nice, kinda small but acceptable. A hotel with good location and friendly staff. Easy walk to Old San Juan and countless gourmet restaurants. Recommended for a day trip in San Juan. Location Location Location!! In Old San Juan and a short walk around the corner to the Pier for our Cruise! Would stay here again in a heartbeat!. The girls at the front deck were very very helpful for places to eat and things to see the free bus around the city was great for site seeing. Room was large and nice. Good quality hair products. Beautiful hotel in a great location. Michelle at front desk was very friendly and helpful. Excellent location in Old San Juan, trolley stop just outside entrance, multiple eateries abound, great place to stay to kick off our cruise. Charming little hotel. Rooms were comfy and spacious. Staff was very pleasant. Located in the heart of Old San Juan. Great location. We thought that this hotel was very comfortable. The staff was really accomadating and went out their way to make our stay memorable. The rooms were spacious, the staff was outstanding and the price was very reasonable. A good location which was close to everything. I enjoyed the staff...they are very helpfull to their guests. The hotel is located in the heart of old San Juan....I give it an A. The beautiful building, little verandah off our room and brilliant location. Staff were extremely helpful and very friendly. Hotel was clean and well appointed.Continental breakfast wasvery good.Beautiful room(suite)Great location in Old San Juan. The hotel and staff were great. Small room but nicely furnished with a balcony overlooking the walking area of the city. Very close to the Carnival Cruise Lines pier in San Juan Puerto Rico. Well within walking distance with our luggage. The King suite was fabulous with room for parents and teenager. Located close to everything in Old San Juan. Close to shopping. Convienent to cruise terminals and tourist spots. Stored our luggage so we could site see. Nice hotel, in town, close to cruise ship. Would recommend to other travlers but would caution on price. Staff friendly and helpful. Nice clean room. Great location by restaurants, shopping and sightseeing. Очень удачное расположение в старом Сан Хуане. Для круиза исключительно удобно. Приветливый стафф. Staff was very helpful and friendly, the location in Old San Juan and the intimacy of the hotel. Very well appointed room with a big bathroom. Not a huge room but sufficient for a couple. The location was great. Steps from restaurants and free trolley around Old San Juan. Location and friendliness of all staff. Would definitely stay here again. The staff and service provided were top notch. The room was very cozy. The staff was wonderful; and the food at the restaurant was excellent. Perfect location in Old San Juan, especially if you're taking a cruise. The room and everything in it was very nice. kept up, comfortable bed. Design, convenience, comfort, quiet, helpful staff, location. Staff were fabulous, extreely helpful and accommodating. Friendly staff and proximity to old town. Friendly - great staff - great location. That we only had a one-night stay. This place was fantastic!. Nothing. As some others have mentioned, we were awaken to the sound of the trash bins in the alley being emptied. But I must add - the disturbance was only momentary; I rolled over and easily found my way back to sleep in the comfortable bed. The complimentary breakfast was as quaint as the hotel. They could have had a better selection of food. Since this is right in the middle of town it can be nosiy at night/early morning. You have to find your own parking or park across the street at a paid parking garage which can be expensive. No marketing sign, difficult to find the hotel because there wasn't any clear markings indicating that it was the hotel. Also parking was an issue. We had to wait until the following day to be informed of a more cost effective parking area. The wifi was not working. The only negative is it's a bit noisy at night. The bath robes were filthy! Don't think they bothered to wash them for a while. We booked the King suite but description on letsbookhotel.com website was misleading. It says '1 king bed and 1 sofa bed' with room size of 4575 square feet. What we had on floor 5 room 2 was a queen bed and sofa bed, and it was not 4,000 sq ft or close to it. At most it was 800 ft. The street noise was pretty loud at night and the floor needed to be vacuumed. Breakfast was very light continental. Would have liked to have fruit and more options. The water temperature was a bit of a challenge for the shower. It needs to be fixed. - Little noisy at night (Saturday). - For the size of room and amenities thought the price was high. Room was right above glass dumpsters, very noisy, bright street light shone in the room all night long. Worse night sleep EVER>. A working TV would be better. Room in the back very noisy with cars and people late into the night. Breakfast. Coffee was wonderful but after 1 cup my cup was taken. Fresh fruit would be nice and hard boiled eggs? Our second day we went out for breakfast. Continental breakfast only consisting of cereal, bagels, pastries, and fruits. No in-room WiFi, only available in lobby. We could not control the tempature. Nothing I can think of. We paid cash for the accommodation but a credit card debit then credit appears on our statement and foreign exchange fees have been added. This shouldn't happen. Street noise was terrible,but it was a Saturday night. Hopefully not as bad during the week. air conditioner noise from building across street noisy when trying to sleep. Way to expensive. Fill of soapRooms at rear are on a very noisy alley all night and early am. No phone in room, no clock radio/alarm. Skimpy with amenitys- just two bath towels, no refill of soap or shampoo unless you asked. Free breakfast is a few small pastries and rolls, and sliced cheese cut into quarters. No egg, no meat, no fruit. Don't get me wrong, we very much enjoyed our stay, but skimping on the small things leaves an uneasy and unfavorable impression. Шумновато . Плохо работал кондиционер. Noise level at night was not acceptable. at various points was awaken by noisy people and a barking dog was the topper. Room was small and back onto street behind hotel. Windows not sealed, so very noisy from party-ers in early AM. No phones in the room On second visit the room had 2 safes but one did not work and the other could be picked up and taken with you rendering it useless. Breakfast was never ready even though it was not available until 08:30. Was difficult to notice from the street. The room could stand refurbishing - the upholstery on the chair was stained, and the room could use repainting/repapering. loud noises early in the morning. small, but fine for 2 people. Small-ish breakfast. little noisy.

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Chateau Cervantes Informazioni sulle camere

Tipologia camera	Max persone	da
Camera Queen [Ulteriori informazioni]	2	da USD 162.50	Cerca
Questa camera presenta un'area salotto con TV a schermo piatto e 1 letto con lenzuola in cotone egiziano e materasso su misura. Le Camere Offrono: TV via cavo, TV, Servizio sveglia, Servizi igienici, Sala da bagno, Prodotti da bagno, Lettore DVD, Ferro e asse da stiro, Ferro da stiro, Doccia, Cassetta di sicurezza, Asciugacapelli, Aria condizionata, Accappatoio
Junior Suite [Ulteriori informazioni]	4	da USD 107.74	Cerca
Questa suite dispone di un'area soggiorno separata con TV a schermo piatto e divano-letto. Le Camere Offrono: Zona soggiorno, Vasca o doccia, TV via cavo, TV, Servizio sveglia, Servizi igienici, Scrivania, Sala da bagno, Prodotti da bagno, Lettore DVD, Ferro e asse da stiro, Ferro da stiro, Doccia, Cassetta di sicurezza, Balcone, Asciugacapelli, Aria condizionata, Accappatoio
Suite King [Ulteriori informazioni]	4	da USD 124.80	Cerca
Questa suite dispone di area soggiorno separata con TV a schermo piatto aggiuntiva e balcone tradizionale spagnolo. Le Camere Offrono: Zona soggiorno, Vasca o doccia, TV via cavo, Servizio sveglia, Servizi igienici, Scrivania, Sala da bagno, Prodotti da bagno, Lettore DVD, Ferro e asse da stiro, Ferro da stiro, Doccia, Cassetta di sicurezza, Balcone, Asciugacapelli, Aria condizionata, Accappatoio
Suite Presidenziale [Ulteriori informazioni]	6	da USD 573.00	Cerca
Servita da un ascensore privato, questa suite è la più spaziosa del Cervantes e occupa interamente l'ultimo piano dell'hotel. Vanta un balcone di grandi dimensioni, una TV a schermo piatto, una terrazza indipendente, un soggiorno e un ampio bagno. Le Camere Offrono: Zona soggiorno, Vasca o doccia, Vasca da bagno, TV via cavo, TV, Servizi igienici, Scrivania, Sala da bagno, Prodotti da bagno, Lettore DVD, Jacuzzi/idromassaggio, Jacuzzi, Ferro e asse da stiro, Ferro da stiro, Doccia, Cassetta di sicurezza, Balcone, Asciugacapelli, Aria condizionata, Accappatoio

Servizi a Chateau Cervantes

Varie

Camere familiari, Camere non - fumatori, Ascensore, Aria condizionata, Aree pubbliche e private non fumatori

Servizi generali

Parcheggio , ,

Servizi di ristorazione

Bar,

Servizi di pulizia

Servizio lavanderia, Lavaggio a secco,

Servizi di accoglienza

Quotidiani, Deposito bagagli, Cassetta di sicurezza, Banco escursioni,

Servizi business

Fax/fotocopiatrice

Altri servizi

Servizio internet, LAN senza fili, Connessione Internet Wifi inclusa nella tariffa

Informazioni Importanti

Al check-in è necessario esibire un documento d'identità con foto e una carta di credito validi. Tutte le richieste speciali sono soggette a disponibilità al momento del check-in, non possono pertanto essere garantite e potrebbero comportare l'addebito di un supplemento.

Condizioni a Chateau Cervantes

Check-in

15:00 -

Check-out

- 12:00

Carte di Credito accettate in Hotel

L'hotel si riserva il diritto di controllare la validità della carta di credito prima dell'arrivo (richiedendo l'autorizzazione al circuito di appartenenza).
American Express, Visa, MasterCard, Discover, MasterCard