Excellent location, rooms interier was very good.Arabic food was fantastic.
The games for kids were not maintained properly. Need to upgrade the games.All the restaurants were good but very little choice for the Vegetarians .
The position and the staff... but best of all th buffe breakfast
rather noisy especially on a Friday night..(their Sunday)
Great service from the welcoming staff and good value for money. Their Diving school is great and we really enjoyed our first dive in UAE there.
I liked the wide range of facilities and services available for people of all ages and intersts. it was a very peaceful setting with little noise and disturbances from traffic etc. The staff were very helpful, courteous and friendly. Being so close to the beautiful beach and was excellent.
every thing was good but i liked the quite of the place and the beach
the beach and the swiming pools and games room for the childrens
activities for the kids and the seating on the beach, the friendliness of the staff
the food prices of the restaurants
Excellent hotel for day and Weekend stay - Relax; Very friendly and willing staff.
Hotel just beeing away from city should one need things from the souk
We felt like if we are at home, we were really relaxed all the time, living in another world where we could only hear the sound of the sea. The staff were very nice and welcoming and we enjoyed our stay to the extend that we reserved for another time within a week.... It was really an uninterrupted relaxation.
interesting location with a great sea view and resaurant
The sight-seeing was really beautiful and during this time of the year the weather was really great. The mix of nice blue beach and the Rocky Mountains was surly stunning. Very fine restaurants with high standards, beside Great pool / beach games and snorkeling.
The Spa
Privacy
We love the room and the interior of the hotel. it's spacious. the staffs are very anticipating and attentive. the whole package was a great deal.
just that it has too many flies on the beach. couldn't even have al fresco breakfast in peace coz there are flies everywhere..
Comfort at Room and services of Hotel staff.
Breakfast
beautiful property, great location
Excellent suite, very impressive pro - active recreation staff - brilliant with the kids.
Very noisy due to Harley Davidson convention. Bikes were great but too noisy at midnight going up and down.
Excellent hotel for a family location. The special rate we had of 680 AED per day (for 5 days) including breakfast is just fantastic value for money in the region. Highly recommended.
Although the restaurants are excellent quality, it would be nice to have a restaurant with a buffet option, especially if you are traveling with little children.
Superb facilities and very polite staff, great water features to play on
Every thing
thair is no more options in the room service menu and resturants
The pools, beach
i enjoyed the spa and pools
The unexpected room upgrade! It was wonderful and we felt so blessedthat day and its worth the travel...
No laundry bag! Specifically for wet clothes since its a beach resort,they should expect guest to have wet clothes.
Friendly and efficient staff, particularly in the Asian restaurant. Helpful and honest, without being pushy. Spacious room, excellent bathroom. Room facing the sea, and easy to get to the beach and to the hotel's three swimming pools. We will go there again.
We had a ground-floor room, and there was a noticeable smell when one went out onto the balcony. It smelt like cat droppings, but I think it was either fertiliser or insecticide put on the hedge which fronted the balcony.
Fantastic all round
Although we booked during Ramadan the hotel has made excellentfacilities for those of us who are not fasting without offending ourhost country.
Amazing. Great room. Great pricing. Great atmosphere. Great staff. Truely great. Do not listen to the bad reviews of this hotel. All the guests were having a great time. You really have to try it out for yourself to understand the wonderful experience!
Environment, re-creation facilities, resturants.
Actually I had to stay ina que for more than 30 minutes to check-in, butfinally one lady from the reception explained to me that they have 120check In/Out at the same time.
Relaxing atmosphere and layout of the pool/beach area. The restaurants were very good and reasonably priced. View from the room was fantastic and we loved the shower/bath open view to the ocean!
As always, the service at Hotel JAL is first class. Our room was spacious and the view is perfect.
They won't let me live there!
Staff were very friendly with children
We liked everything
Stayed for a long weekend. The hotel is lovely, the location and facilities are excellent. We booked half board and were surprised to discover that we had an a la carte choice at 3 restaurants instead of the usual buffets. The food at this hotel is superb and the desserts are to die for. Will definitely be returning again.
The only complaint I have is that we were put in a twin room and as the hotel was fully booked we were surrounded by young children who liked to scream and run around slamming doors at all hours. As the hotel corridors are tiled instead of carpeted the sound was very loud and didnt make for a very good night sleep.
Everything
The swimming pools and outside bars ( not too pricey ). The library and the room service - excellant value and very efficient . The stunning breakfasts .
Yes the fact you have to pay for late check out , not enough food at the Arabic restaurant per serving . Not enough boats available for snorkelling around Shark island .
the room was amazing, it had everything needed to make the stay very enjoyable. the staff where friendly and helpful. good place to relax after a busy week in the city!!
the room service where abit slow....an hour to collect the tray etc!
Value for money, excellent views, friendly staff, good food and wine. Comfortable room. Excellent facilities for all family.
good meal choices on half board package, very attentive but unobtrusive staff
service
The hotel rooms are superb with contemporary finishes, comfortablefurnishings and modern amenities including in-room entertainmentsystem for movies on demand, room service, tours etc. The numerouspools cater for all families, couples, children. The breakfast wasexcellent with a vast array of choices including vegetarians. Thecustomer service was superb!
