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The Hare & Hounds Hotel
Westonbirt (Tetbury) GL8 8QL

In gardens and woodland, the Hare & Hounds is a charming, traditional English country house hotel, with a popular restaurant and bar. The Westonbirt National Arboretum is half a mile away. There are bedrooms in the original house, as well as the Garden Cottage and Coach House. Many overlook the gardens or countryside. All have free Wi-Fi internet access. The Beaufort Restaurant has original features such as a beamed ceiling, and large windows that overlook the garden. The Hare & Hounds has a 2 AA rosette for its food. The more casual Jack Hare’s is a cosy bar with log fires, real ales and tasty meals. The Hare & Hounds Hotel is just off the A433 road, with easy access to the M4 and M5 motorways. It is 20 miles from Bath, 2 miles from Tetbury.

Pisteet 641 arvostelut
Fantastinen

8.8/10

Huoneita: 42

(Etsi)
Osoite: Westonbirt, Tetbury GL8 8QL map

(Kartta)

The Hare & Hounds Hotel - Valokuvat

Mitä ihmiset sanovat

Friendly efficient staff, beautiful grounds in a peaceful location, general ambience and a first class breakfast. An excellent standard of cleanliness throughout. My stay was comfortable and good value. The staff were friendly and efficient. I can think of no way the stay could be improved.Service was first class and staff very friendly which made our stay a pleasure. Accommodation was very good for, room, food, parking, helpfulness of staff.
kaikki arvostelut » Excellent room with very comfortable bed. Very good quality breakfast. Very comfortable room. All staff very courteous.Beautiful setting.Very friendly staff and excellent food. Beautiful gardens. The location and the lovely garden setting of our room.Good food in elegant surroundings. Was offered a free ugrade to a suite which was fabulous! The quality of the furnishings in the room were excellent, an exquisite bathroom with Bath robes. The whole setting was relaxing, bar food was delicious. Would highlu recommend this hotel for business and pleasure.The most comfortable bed. I liked the inclusion of decafe coffee in the room I enjoyed a delicious bar snack. Comfortable room. Good service. Nice breakfast in nice surroundings. Nice surroundings, good service and quiet. Very quiet and comfortable.The relaxing atmosphere. warm, comfortable and reasonably priced. friendiness and comfort. quiet,lovely gardens.first class room. Excellent service from staff at the hotel. Excellent choice of mealsboth in the restaurant and bar. Breakfast was served efficiently with a great variety of food both hot and cold to suit all guests. Any requests from staff were handled efficiently and promptly.The quiet country setting, room comfort and standard, excellent food. Friendly staff. Countryside around, hotel grounds, breakfasts are good, service is good. Beautiful location,food good. Quite, countryside location. Breakfast. The room was comfortable, the original building is old and very interesting, and located in lovely grounds. Superb room - Complimentry room upgrade :-) Ideal location. Friendly receptionist (thankyou). Prompt and efficient restaurant and room service. Excellant restaurant. We stayed in one of the modern rooms which was very well presented.The room was very comfortable and breakfast was super!. Lovely views from the rooms. Good sized rooms. Room large, comfortable, well furnished. pleasent receptionist, nice location.Excellent rooms. Good food. we liked the older part of the building as it had a lot of character. It was a good location for the places we visited.The hotel building is lovely, the surroundings are lovely. Very pleasant atomosphere and obliging staff.Location and atmosphere of hotel itself. The decor was very good. Location. The room was very comfortable with easy accessible parking.Comfortable and clean room. On arrival, we were upgraded to a suite. Good large rooms, bathroom had seperate bath and walk-in shower. Large bed and wardrobes.The surrounding area was beautifull. Building and grounds attractive. The grounds. Slightly shabby in parts but nothing to spoil enjoyment.No covered way between new accomodation and main hotel. Dining roomdecor and fixtures a little dark. Only the car parking ,the distance from reception could be a problem in inclement weather. There was a bulb missing in one of the uplighters. I did not realise that the bathroom light was automatic and spent some time trying to switch it off!! The front window over the courtyard was damaged. I think that somebidy had treid to force it. 35 stairs to our bedroom, tiring for 80+ pwnsioners. No lift.Breakfast was reasonable, but was not the standard we would have expected. Fried eggs that had been kept warm for some time were not at all tempting... Also the quality of both the tea and coffee were poor. It did not spoil our break away, but it was a great shame that this let this lovely hotel down!. One problem we experienced was that we could not use the bath as the hot water tap could not be turned on. We reported the fault before we left the hotel. With only two or three tables occupied at breakfast at a time, not many guests, the buffet breakfast seemed to create a waste of food, especially with some eight fried eggs or so 'sitting there'. No breakfast menu, whereas it would have been far less wasteful to take cooked breakfast orders, certainly for eggs. Otherwise great food. It could be a long outside walk from your 'cottage' room to the mainbuilding for a meal if it was inclement weather. Some people drove atidiotic speeds through the hotel complex, which would make me wary aboutyoung children playing unsupervised.Noise from water storage system. Told it was a temporary fault. We were attending the wedding. They did not serve the wedding cake after taking it away to cut during the reception, and on the following morning the Bride and Groom were unable to find out what had happened to it !! They seemed very short of staff i.e. only one person on the bar, The staff who were present were pleasant and helpful.Downside - Service in the restaurant was very poor - staff unattentive - Other diners also unhappy with service provided.. We waited 30 mins just for the wine list!! (thirsty work - dining)... Upside food was excellent when it arrived! Maybe refresher training for staff would improve the situation.. The Hotel did not explain that most accomodation was in seperate lodges rather than in the Hotel itself. We did not like having to go outside to get to the restaurant in the main building. The Hotel's room prices were also too high for the star rating. The Housekeeping staff seemed to be overworked and unable to cater for the number of rooms in use. We had to ask for our room to be made up.Friends of ours stayed in some of the older rooms and they are very tatty. Diasppointd that having reserved a twin room, the bed was initially made up as a double which delayed our use of the room.Shortage of staff. Hence tablecloths at breakfast still dirty from previous day. Breakfast was poor. Luke warm food served on cold plates. Buffet sytle which is fine but everything swimming in either grease or water. Had to ask 3 times before a pot of tea arrived and the toast never even materialised.The plumbing ie shower, was awful necessitating a change of room. Clearly it was a problem of long standing which had equally clearly, not been remedied. However, having brought this to the attention of the Reception staff a room change was quickly effected. The room had an odd smell to it.The staff in the bar made it difficult to order some sandwiches at 17.50, even though the bar menu clearly stated that sandwiches were available between 12.00 and 19.00, we were made to feel that our request was a great inconvenience (especially as they got a simple order of 2 ham sandwiches wrong)!!! The room was perhaps a little tired in terms of decoration and a duvet would not have gone amiss. Only 1 exception to above; dining staff member said 'you can get yourown mustard at the breakfast bar - then disappeared - and there wasn'tany mustard! - not that important to us really.I would have preferred to be able to use a lift to access my room. Silkwood Court rooms too far from hotel on cold night! Food was terrible - had diarroeaj. Toilet cleaners going through dining room at breakfast with accompanying smells !! Breakfast Very Disorganised. Reception Staff not interested when we complained. Recommended taxi firm. The fans in the bathroom were extremely noisy and could not be turned off. My remote control for the air conditioning was broken but despite pointing this out nothing was done. The fresh milk that I ordered for my fridge never arrived. The breakfast that I had specifically ordered for 7.00am on the day of my departure did not arrive and no apology was forthcoming when I checked out.Breakfast on first day was chaotic, one person looking after too many people, brought tea when coffee was requested and forgot the next 3 requests for coffee, Poor standard of food- no eggs at time and other stuff overcooked. Most (not all) of the staff have lost the focus on detail and what customer sevice means. Breakfast supervision, for example, was poor. Hotel receptionist one night had difficulty with a simple request to find a taxi. Restaurant got the meal orders wrong one evening, bringing me a different meal. Overall, hotel needs an injection of enthusiasm and laughter, which is sadly missing.The room was very very noisy with the heating pipes. Room key cards didn't work, No child bed provided though requested at booking - we were put into a different room then had to move to another room on the second night, tennis courts locked and reception had lost key, no newspaper provided though requested, very difficult to obtain a drink after 11pm from night porter who spoke virtually no english (didn't understand "pint of bitter", or a "shandy.

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The Hare & Hounds Hotel Tietoa huoneesta

Huonetyyppi	Henkilöt	alkaen
Luxury - Kahden hengen huone - Double [Tietoa huoneesta]	2	alkaen GBP 215.00	Etsi
Huoneen mukavuudet: WC, TV, Suihku, Silitysrauta, Radio, Puhelin, Lämmitys, Kylpytuotteita, Kylpyhuone, Kylpyamme, Hiustenkuivaaja
Yhden hengen huone [Tietoa huoneesta]	1	alkaen GBP 71.00	Etsi
Huoneen mukavuudet: WC, TV, Suihku, Silitysrauta, Radio, Puhelin, Lämmitys, Kylpytuotteita, Kylpyhuone, Kylpyamme, Kahvin/teen keittomahdollisuus, Hiustenkuivaaja, Herätyspalvelu/herätyskello
Standard - Kahden hengen huone - Double [Tietoa huoneesta]	2	alkaen GBP 93.00	Etsi
Huoneen mukavuudet: WC, TV, Suihku, Silitysrauta, Radio, Puhelin, Lämmitys, Kylpytuotteita, Kylpyhuone, Kylpyamme, Kahvin/teen keittomahdollisuus, Hiustenkuivaaja, Herätyspalvelu/herätyskello
Standard - Kahden hengen huone - Twin [Tietoa huoneesta]	2	alkaen GBP 93.00	Etsi
Huoneen mukavuudet: WC, TV, Suihku, Silitysrauta, Radio, Puhelin, Lämmitys, Kylpytuotteita, Kylpyhuone, Kylpyamme, Kahvin/teen keittomahdollisuus, Hiustenkuivaaja, Herätyspalvelu/herätyskello
Classic - Kahden hengen huone - Double [Tietoa huoneesta]	2	alkaen GBP 113.00	Etsi
Huoneen mukavuudet: WC, TV, Suihku, Silitysrauta, Radio, Puhelin, Lämmitys, Kylpytuotteita, Kylpyhuone, Kylpyamme, Kahvin/teen keittomahdollisuus, Hiustenkuivaaja, Herätyspalvelu/herätyskello
Superior - Kahden hengen huone - Double [Tietoa huoneesta]	2	alkaen GBP 125.00	Etsi
Huoneen mukavuudet: WC, TV, Suihku, Silitysrauta, Radio, Puhelin, Lämmitys, Kylpytuotteita, Kylpyhuone, Kylpyamme, Kahvin/teen keittomahdollisuus, Ilmastointi, Hiustenkuivaaja, Herätyspalvelu/herätyskello
Superior - Kahden hengen huone - Twin [Tietoa huoneesta]	2	alkaen GBP 125.00	Etsi
Huoneen mukavuudet: WC, TV, Suihku, Silitysrauta, Radio, Puhelin, Lämmitys, Kylpytuotteita, Kylpyhuone, Kylpyamme, Kahvin/teen keittomahdollisuus, Ilmastointi, Hiustenkuivaaja, Herätyspalvelu/herätyskello
Sviitti [Tietoa huoneesta]	2	alkaen GBP 125.00	Etsi
Huoneen mukavuudet: WC, TV, Suihku, Silitysrauta, Radio, Puhelin, Lämmitys, Kylpytuotteita, Kylpyhuone, Kylpyamme, Kahvin/teen keittomahdollisuus, Ilmastointi, Hiustenkuivaaja, Herätyspalvelu/herätyskello

Palvelut The Hare & Hounds Hotel

Yleiset

Pysäköinti, Lemmikkieläimet sallittuja, Ilmainen pysäköinti, ,

Yhteiset tilat

Puutarha/piha-alue, Kirjasto,

Viihdepalvelut ja palvelut perheille

Board games/puzzles

Vastaanottopalvelut

Tallelokero, Sanomalehtiä, Matkatavarasäilytys, Lippuja nähtävyyksiin tai show'ihin

Tekemistä

Ratsastus, Patikointi, Golfkenttä (vajaan 3 km:n päässä)

Siivouspalvelut

Silityspalvelu, Pesula, Kengänkiillotus, Kemiallinen pesu,

Sekalaista

WC, jossa on käsituet, Savuttomia huoneita, Pääsy pyörätuolilla, Osoitettu tupakointialue, Morsiussviitti, Madallettu pesuallas, Lämmitys, Kaikki julkiset ja yksityiset tilat ovat savuttomia, Invahuoneita/-palveluja saatavilla, ,

Ruoka & juoma

Viiniä/kuohuviiniä, Vesipullo, Ravintola, Lounaspaketit, Kid meals (free/paid), Huonepalvelu, Hedelmiä, Baari, Aamiainen huoneessa,

Palvelut

Langaton internet (Wi-Fi/LAN), Internet, Ilmainen langaton internet (Wi-Fi)

Liikkuminen

Turvallinen pysäköinti, Esteetön pysäköinti

Bisnespalvelut

Yrityskeskus, Kokous-/bankettitilat, Faksi/kopiokone

The Hare & Hounds Hotel Hotellin säännöt

Sisäänkirjautuminen

15:00 -

Uloskirjautuminen

- 11:00

Hyväksytyt luottokortit hotellissa

Hotelli pidättää oikeuden varata katteen luottokortilta etukäteen.
American Express, Visa, MasterCard, Maestro, Maestro (Switch), MasterCard

Peruutussäännöt

Mikäli varaus peruutetaan viimeistään 3 vrk ennen saapumista, peruutusmaksua ei veloiteta.
Mikäli varaus peruutetaan tätä myöhemmin tai asiakas ei saavu paikalle, veloitetaan varauksen kokonaishinta.

Lapsia ja lisävuodetta koskevat säännöt

Kaikki lapset ovat tervetulleita.
Kaikki alle 2-vuotiaat lapset majoittuvat ilmaiseksi käytettäessä vauvansänkyä
Kaikki 2–12-vuotiaat lapset majoittuvat hintaan 15 GBP/yö/henkilö käytettäessä lisävuodetta
Huoneeseen mahtuu korkeintaan 1 lisävuode(tta)/vauvansänky(ä)

Takuumaksu

Varauspäivänä veloitetaan takuumaksuna 50 GBP/huone ja takuumaksu voidaan palauttaa jälkikäteen.

ALV ja kaupunki-/turistivero

ALV 17.5 % sisältyy hintaan.
Palvelumaksu (ei sovelleta).
Kaupunki-/turistivero (ei sovelleta).

Internet

Langaton internetyhteys on saatavilla koko hotellissa ja se on maksuton.

Ateriaohjelma

Aamiainen sisältyy huoneen hintaan.
Päivällinen/illallinen maksaa 27,50 GBP/henkilö/yö.

Pysäköinti

Maksuton Julkinen pysäköinti on mahdollista paikan päällä, varausta ei tarvita.

Lemmikkieläimet

Lemmikkieläimet ovat sallittuja pyydettäessä. Niistä voidaan veloittaa maksu.

Hotellit lähellä The Hare & Hounds Hotel

Hotel kartalla

Kartta

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Edulliset hinnat
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Tyytyväiset asiakkaat

Naboindlæg landmærker

Airport
Bristol Airport 44.14 Km

The Hare & Hounds Hotel Westonbirt (Tetbury) GL8 8QL