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aha Alpine Heath Resort
Off Cavernberg Road (Bonjaneni) 3354

这家四星级的复式酒店位于风景如画的Bonjaneni，设有带德拉肯斯山脉壮丽景色的当代住宿。豪华的设施包括一个室外游泳池和一个马术中心。 Alpine Heath Resort酒店的每间客房均配有带卫星频道的平面电视、带沙发的休息区和用餐区。现代厨房内则配有微波炉、沏茶/咖啡设施和餐具。注重保持身材的客人可在酒店设施齐全的健身中心锻炼身体。客人在结束锻炼后，可享受放松身心的按摩服务。酒店还设有一个24小时前台和网球场，并提供自行车出租服务。 Alpine Heath Resort度假酒店设有多处用餐场所。客人还可品尝到使用传统土烤炉烹饪的地区美食。餐厅可在露台或私密的客房内供应餐点。酒店还设有烤肉烧烤设施。 Alpine Heath酒店内设有免费停车场。Royal National Park公园距离酒店有20分钟车程。

分数源自 270 评语
杰出

8.2/10

客房: 100

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地址: Off Cavernberg Road, Bonjaneni 3354 map

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aha Alpine Heath Resort - 照片

别人怎么说

We only arrived at the resort at 7pm on date of arrival and we were very tired as we had done Sani Pass before arriving. Our check in was not very welcoming but the staff at the tavern welcomed us with open arms and made us feel at home. They understood that we were tired and hungry and saw to us quickly. That was exceptional service. It was relaxing and pleasing to know that the children were being entertained whilst we were either relaxing by the pool side or during the hikes. We loved going .
所有评语 » The staff were extremely friendly and went out of their way to assist us and tend to our needs. The facilities were awesome and met our expectations. The resort was easy to find and the security as well as staff made the check in and check out very comfortable and easy. Staff service was excellent, especially on arrival and departure at the gate, the security guard, PraiseGod, should be promoted to reception, he made us feel so very welcome and he's well spoken and knowledgeble. We enjoyed the quiet peaceful surroundings and variety of activities for the family. The staff were very helpful and the facilities were great. - Location - relaxed environment - lots to do for kids - lots for nature lovers - guided hikes - spa - staff willing to help. The atmosphere-the vibe, the staff friendliness, the focus on kids and the activities. I liked the friendly staff, the scenery, the privacy. the facilities was good. Picturesque scenery along the majestic Drakensberg Mountain. good,breakaway place, relaxing,lovely scenary, great walks. Everything was fantastic and we had an awesome time. Loved the activities for kids and friendly fun crew. Cycling trail, pizzas, reception staff, spar. Love the Fire Place Privacy Extra room space. Lovely accommodation and great views. The location, facilities, staff,. The serenity of the place. Enjoyed the views,food and hospitality....beds are just not up to standard,to hard!!! Don't drive on the R74 from Jhb road is very bad!!!. It is very child-friendly and there are some lovely walks in the area. The staff were generally very friendly. location; facilities available at the resort; facilities within close proximity; cleanliness of the units. The entertainment schedule, the location and the area fresh air and the great views. The scenery and facilities. We had a problem with lighting the fire in the fire place. We called reception for assistance and we were told that they do not provide this service to the guests which was disappointing. The person that advised us of this was the same person that checked us in. On departure we learn that the resort does assist those guests that are unable to light the fire. So upsetting. There was not a wide variety of halaal food available for Muslim visitors. The beds had little insects on them that had to be cleaned and not all the plug points worked in the chalet. The cellphone reception was very poor and the wifi was only accessible in the reception areas. Quality of the food left a lot to be desired. One time I ordered pie of the day as a takeaway, got a whole lot of tasteless mince with a couple of paper thin pastry layer that were burnt and were just placed on top. It should have been called a pie. Best to bring your own as the hotel is also self catering with excellent braai facilities. The roads to Alpine Heath coud do with some repair but the trip was worth it. the gas braai instead of a charcoal braai. the hour stretch road to get into alpine heath, the construction and gravel to drive on and potholes was terrible!!. food, not ideal if you are not self catering. The days went by to quickly and before we knew we had to pack and go. :-(. The cleaning staff for a bit rude and curt. The store does not have much stock. No Braai facility @ Chalet No mixers in Bathroom. Too Few bins, no airconditioner. the pillows. Needs some refurbishing to be done, looks tired. Beds are to hard,but no other complaints. Our chalet smelt of smoke, the toilet in the main bathroom leaked and there were some ugly stains on the carpet. service from staff - very poor. service regarding how we do things at the resort was frustrating, e.g. braaing either at your room / reception - was a huge effort to arrange. Staff are not friendly, no smile.Dinning,reception,pool bar. Left my phone asked them to courier COD they can't do that...? I eat white meat only no provision for me at breakfast chicken or fish. Allergic to Pork. Insects bites. Not enough cutlery in chalets. Maids were not helpful or friendly at all. Takeaways from the restaurant was expensive and not worth what we paid. When checking out they could not tell us what we still owed because the "book" wasn't there and it was not on the system yet.

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aha Alpine Heath Resort 客房信息

房间类型	最多	起价
小木屋（5位成年人 [房间信息]	5	起价 ZAR 2500.00	搜索
客房设施露台, 电风扇, 电话, 电冰箱, 熨衣设施, 淋浴, 浴缸, 浴室用品, 浴室, 微波炉, 客厅角, 咖啡/茶设备, 吹风机, 厨房, 卫生间, 卫星电视, 保险箱
小木屋（6位成年人 [房间信息]	6	起价 ZAR 1690.00	搜索
客房设施露台, 电风扇, 电话, 电冰箱, 熨衣设施, 淋浴, 浴缸, 浴室用品, 浴室, 微波炉, 客厅角, 咖啡/茶设备, 吹风机, 厨房, 卫生间, 卫星电视, 保险箱

设施aha Alpine Heath Resort

餐饮服务

餐厅, 酒吧, 红酒/香槟, 盒装午餐, 瓶装水, 烧烤设施, 水果, 巧克力或饼干, Kid meals (free/paid), , , , ,

综合设施

免费停车, 停车场, , ,

清洁服务

熨衣服务, 洗衣,

活动设施

高尔夫球场(3公里内), 骑马, 骑自行车, 飞镖, 钓鱼, 迷你高尔夫球, 网球场, 徒步旅行, 壁球, 乒乓球,

泳池及康体设施

身体去角质, 趾甲护理, 脸部护理, 脱毛服务, 美甲, 纤体, 按摩, 儿童泳池, 健身中心, Swimming pool, Body treatments, Beauty services, ,

服务项目

无线网络, 包括免费无线网路连接, 上网服务

娱乐设施及家庭服务

卡拉OK , 儿童游乐场, 临时保母服务, Kids' outdoor play equipment , Indoor play area, Children television networks, Book/DVD/Music library for children, Board games/puzzles, , , ,

商店

酒店内设有商店, 纪念品/礼品店,

商务设施

传真/复印, 会议/宴会设施

前台服务

设有自动提款机, 保险箱, 24小时接待台

其它

适合残疾人士使用的客房/设施, 暖气, 无障碍客房, 家庭间, 坐便器 - 带扶手

公共区

露台, 花园, 礼拜堂/神殿, 游戏室, , ,

交通服务

自行车租赁, 无障碍停车场, 停车场 - 带监控, ,

aha Alpine Heath Resort 政策

入住

14:00 -

退房

06:00 - 10:00

接受的信用卡类型

酒店有权在客人入住之前预刷其信用卡。
American Express, Visa, MasterCard, Diners Club

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