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Novotel Twin Waters Resort
Ocean Drive (Twin Waters) 4567

Novotel Twin Waters Resort酒店位于昆士兰州的阳光海岸（Queenslands Sunshine Coast），坐落在拥有中央私人泻湖池的热带花园中，提供自己的私人沙滩。这家酒店提供丰富的活动，包括免费水上运动、室外温水游泳池和spa以及健身室。儿童可以在Kidz Cove Kids Club儿童俱乐部参加带看护的活动。 Novotel Twin Waters酒店为客人提供各种餐饮选择，包括自助早餐和外卖餐点。水上Day Spa中心提供护理服务。您可以在本地的18洞锦标赛高尔夫球场打高尔夫。 Novotel Twin Waters酒店距离Sunshine Coast Airport机场仅7公里。最多2位15岁及以下的儿童可免费与父母一起入住。

分数源自 1093 评语
优良

7.9/10

客房: 361

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地址: Ocean Drive, Twin Waters 4567 map

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Novotel Twin Waters Resort - 照片

别人怎么说

The staff here obviously know what they are doing. From check in to check out, you could see their experience/training. Even with the problem that arose, they gave three choices for a solution. These people know how to deliver excellent service in tricky situations. The facilities are good and it would be nice for a family holiday as its a great resort feel. It's close to the Sunshine Coast Hub whilst when you return to the resort you feel you could be anywhere, very relaxing.
所有评语 » The resort had such a family atmosphere when we were there. There was no need to leave the resort, all the water activities and kids club was ample to keep and our little grandson and us occupied. Beautiful Gardens, Water sport activities, range of food options (restaurant, take away, coffee shop), bar, pool, lake and circus. Loved everything. Great prices through letsbookhotel.com. Loved the impressive foyer area and the lakeside setting. Room was mostly fine with a great view of the lake. Bikes for hire were great and flat terrain in the area was great. We have stayed there many times ... it is always a friendly, safe, clean & familier place for us to visit. Kangaroos on the beach were a highlight of this visit. Most staff were very helpful and polite all the time Everything is at hand and seems very popular Facilities were all good. the staff were very friendly and helpful, we had a problem with the key, staff corrected this immediatly. Nice clean room. Courtesy bus picked us up from The Loose Goose (local restaurant) late in the night. The activities that came with the room were fantastic. Canoe, kyak, sail. Absolutely brilliant!. The porters were very friendly and helpful. The abundance of fun things to do at the resort. Reception area, restaurants and natural setting are beautiful. Comfortable beds and pillows. The water and gardens. Clean, modern facilities.Buffet Breakfast. Comfort of Room Breakfast variety. bathtub, bed, pillows,. good kids activities. View. Buffett breakfast was good. Once staff couldnt find our booking they did go out of their way to sort it. I liked the room and the restaurants and the activitys were great!. Facilities. Location. ease of registering and payment. Good in room food. Trees Kangaroos Lake. They assumed that they could upgrade two people to a king suite when I had booked a twin room. Always appreciate a free upgrade, but you aren't always travelling with your sleeping buddy. They sorted it really quickly, our choice was to split the king bed into singles. Housekeeping was in and out within the hour. Fantastic!. Just a little unkept/ not maintained. The finer details aren't cleaned. There was nothing I didn't like. Parking was limited and sometimes oversubscribed. Eating and drinking at the resort was expensive. $28 for a 12 inch pizza or a little less for fish and chips. Rooms a little tired and some weird electricals caused some confusion-eg tv reception was very poor unless certain lights were switched on??. Restaurant is a little too expensive @ $75 ea on a Sat night. We have always enjoyed the breakfasts in the past but the last couple of times the restaurant has been to busy ... too much queuing. That we did not have enough time to enjoy all the facilities. We attended a wedding at Mooloolaba and only spent the night. A little bit expensive for a total of 10 hours in the room. The food was overpriced and not the best quality. A bit too expensive as the rooms and internal facilities are quite old. Cold (that was meant to be warm) food at breakfast. Finding it in the dark as there needs to be a sign saying, "Keep Going" after the golf club turn off. Poor choice within the hotel for evening meal. (Lily's on the Lagoon now apparently closed). no microwave in room. water sports didn't open until 9am. Location. My self and a friend were in the pool and a father of 2 children started to abuse us for no reason. We are both in our 50's and female. It was so traumatic we couldnt move till this man left the pool. We did think about reporting but our visit had been ruined and we were both very upset and traumatised by the event. The reason for our visit was that I travel to see the rhumatologist 2 x year. Some staff were not pleasent .on turn up staff had forgotten to put the booking onto computer so they had to put us in the grand mecure across the lake which we didnt like. Had to go dine down the road at a very expensive restaurant cause none of the staff new where we could eat at the actuall resort.it would b good if all the staff knew the resort like the back of their hands . When we asked questions not many had answers for us. The service wasnt great no one was in the day spa when I went to have a look, I got a call saying I was getting $150 worth of vouchers get to the counter and she gave me two coffee vouchers. Small poor quality tv, no shampoo or conditioner was given to us and lacked attention to detail with meals at one of the restaurants. Cleanliness. This hotel needs updating. The bath towels had holes in them and the doona was stained. For the money I dont feel that its worth it. Tv is a small computer like screen, not equivalent to other hotels in the area. sell of time share when booking in cost of breakfasts and meals were too much parking availability meant that bags had to be carried a long way. Poor bedding Dated rooms Limited room facilities Rooms overpriced. pillows were flat, bed was uncomfortable and actually lumpy. Sheet was stretched tight over mattress to conceal lump. I had a sore back after sleeping on the bed. Resort is not geared for couples. One pool riddled with kids was not at all pleasant. Room quality- old, tired, warn out Couldn't find hotel at night!! Really frustrating - drove around for too long Couldn't get a car park! No cutlery in room eg bottle opener. We found some of the staff to be very unwelcoming, and then we wasted four hours listening to the Vacation Club spiel particularly when we really only had 1 full day of our 2-night stay.

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Novotel Twin Waters Resort 客房信息

房间类型	最多	起价
高级景观双床间 [房间信息]	2	起价 AUD 155.20	搜索
提供沏茶/咖啡设施、小冰箱、带吹风机的浴室以及享有泳池美景的庭院或阳台。客房设施阳台, 空调, 电话, 电视, 电冰箱, 淋浴, 浴缸, 浴室, 收费电视, 咖啡/茶设备, 卫生间, 书桌
高级大号床间 [房间信息]	2	起价 AUD 135.20	搜索
提供沏茶/咖啡设施、小冰箱、带吹风机的浴室以及庭院或阳台。客房设施阳台, 空调, 电话, 电视, 电冰箱, 淋浴, 浴缸, 浴室, 收费电视, 客厅角, 咖啡/茶设备, 吹风机, 卫生间, 书桌
景观高级大号床间 [房间信息]	2	起价 AUD 155.20	搜索
提供沏茶/咖啡设施、小冰箱、带吹风机的浴室以及享有泳池美景的庭院或阳台。客房设施阳台, 空调, 电话, 电视, 电冰箱, 淋浴, 浴缸, 浴室, 收费电视, 客厅角, 咖啡/茶设备, 卫生间, 书桌

设施Novotel Twin Waters Resort

餐饮服务

餐厅, 酒吧, 瓶装水, 烧烤设施, 水果, 客房服务, Kid meals (free/paid), , , ,

综合设施

免费停车, 停车场, , , , ,

活动设施

高尔夫球场(3公里内), 迷你高尔夫球, 现场音乐/表演, 欢乐时光, 划独木舟, Beach,

泳池及康体设施

温泉及健康中心, 泳池毛巾, 按摩浴池, 按摩, 室外游泳池, 健身中心, Swimming pool, Spa facilities, Personal trainer, Fitness, , , ,

服务项目

无线网络, 上网服务

娱乐设施及家庭服务

临时保母服务

商店

纪念品/礼品店

商务设施

传真/复印

前台服务

设有自动提款机, 旅游服务台, 保险箱, 24小时接待台

其它

适合残疾人士使用的客房/设施, 空调, 禁烟客房, 吸烟区

公共区

露台, 花园

交通服务

自行车租赁, 机场送机, 机场班车, 机场接机, 无障碍停车场

重要信息

请注意，客人在酒店前台使用信用卡付款需支付1.5%的附加费。

Novotel Twin Waters Resort 政策

入住

14:00 - 00:00

退房

00:00 - 10:00

接受的信用卡类型

酒店有权在客人入住之前预刷其信用卡。
American Express, Visa, MasterCard, Diners Club, JCB, Australian BankCard, MasterCard, UnionPay credit card

取消政策

如果在入住日 1天之前取消预订酒店将不收取费用。
如果太迟取消预订或没出现在酒店，酒店将收取第一夜的房费。

儿童和加床政策

欢迎所有年龄的儿童。
直到两名16岁以下的儿童在使用现有的床铺之下不需付费。
在这间客房不可加额外的床/幼儿床。

押金/预付款政策

酒店将不收取押金。

含增值税及城市/旅游税

包括在内增值税10 % 。
不收取服务费。
没有税费城市/旅游税。

互联网连接

酒店不提供互联网连接。。

膳食安排

早餐不包括在内。酒店可提供早餐菜单，而价格有所不同。

停车

酒店（需提前预订）可提供公共停车设施，但免费。
酒店（需提前预订）可提供私人停车设施，但免费。

宠物：

不允许携带宠物.

附近的酒店 Novotel Twin Waters Resort

The Sebel Twin Waters 4 stars

" Only stayed one night but would like to return and explore area a bit better"

Magnolia Lane Apartments 4 stars