Spacious room, big comfortable bed, nice little balcony with lake views, friendly helpful staff, nice breakfast, good common areas, good wifi.
The service was excellent - we accidentally dropped a bottle of white wine on the floor and it smashed and wine went everywhere - they sent someone to clean it up straight away. The reception staff also boo... 别人怎么说 » ked a Minitrek tour of the glacier for us after we tried unsuccessfully to get a response ourselves from the company running the tour (Hielo Aventura) -
The hotel is very good; staff, cleaning, size of the rooms. I really recomend staying in Sierra Nevada; price vs services is very good.