Perfectly situated for both leisure and business travellers, the hotel is within easy reach of Gateshead and the heart of Newcastle, where you will find an abundance of shops, restaurants and culture.
Only 5-minutes away from the new music and conference centre, Sage Gateshead, the Hotel Springfield offers 61 en suite, comfortable bedrooms and a delicious restaurant. Free Wi-Fi internet access is also available within a selection of public areas.
The Springfield’s position, just minutes from Newcastle city centre, makes it an ideal base from which to explore the area. There are many attractions within a short distance of the hotel.
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7.3/10
Rum: 61
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Adress: Durham Rd, Gateshead NE9 5BT 
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Very friendly and helpful staff. Breakfast good, wish we'd tried the restaurant the night before. everything generally,no complaints,totally satisfied. Breakfast and sky sports news!. The evening meal was excellent, although comparatively expensive.Value for money room rate. Half the price of major hotels. Location was great - contiguous to Newcastle center and Gateshead center. alla recensioner »
Nice hotel.Excellent price. Bed was huge and very comfortable.Friendliness of staff, warm room, tissues and coffee in room!. Friendliness of the staff. Size and comfort of bed. Room service. Spacious, comfortable, clean rooms. Reasonably well linked with public using the Q1 buses and bus 21 or 22. Stops within 100m of hotel. The price. Location great...parking available. room large but quite tired. A budget location...facilities good just the rooms are a little tired but basically clean and fit for purpose. Check out 11.00 on Saturday bit early. clean en suite rooms and good breakfast. friendy staff, clean room and good food. Polite staff. Adequate fascilities. Clean,comfortable and good value. proximity to the town. Ideal location, good breakfasts, comfortable bed and polite and friendly staff. Over all taking the cost ,location and and the hotel it was good value. Friendly staff, access to internet via wireless network. Good bar menu, reasonably priced. Free wi-fi.Car Parking was excellent...Staff friendly. courteous and excellent breakfast. price and close to newcastle. good food. clean spacious room, friendly staff, position in relation to where our son was living!. The meals were good value for money, and the staff were very helpful.Relaxed atmosphere and helpful staff. The service of the hotel was fine. The lady serving the breakfast was very nice and guest friendly. :). Good location, comfortable room, good food. That it was clean. Good value for money single room could do with a little TLC, which is not uncommon in this price bracket !!. The staff were excellent especially Hayley on Reception and Barbara Short in the Restaurant.The staff were very helpfull and your food was good. the company i had. Breakfast choice was good. Price of room. The breakfast and staff was very good. Food, breakfast was plentiful but restrictive on selection.not alot rooms were shabby, location was the only upside. reasonable breakfast selection. shabby, needs refurb - but then the price reflected that so no complaints. In the morning the door to the reception area was locked and I had to take another route. I had not been forewarned about this.Old fashion room decor and some wear and tear - but the room was very very clean and smell free. The room rate compensated for this. Although well cooked, my full English breakfast was swimming in liquid - possibly from the scrambled eggs; and the toast was appalling - limp.Toilet leaked in our bathroom. Reception staff were rather casual and didn't like to offer any information unless probed.Room I stayed in needed modernisation - it looked like it had been designed in the eighties. very noisy until 1.00 a.m. due to a party being held. shower very little water flow. The food in the hotel was very expensive so we did not eat there. The room was comfortable but old fashioned and the bathroom seriously needed updating, as did the worn chairs in the room. We noticed the rooms shown on booking.com website were not the ones we were given! We were clearly in the cheaper side of the hotel! We looked in the rooms on the other side of the hotel and they were far nicer!. Bathroom needed updated, walls tiles loose, not very clean. Floorboards noisey...Obviously once a fine hotel now a little rundown. time for it to be refurbished. felt down at hel. Breakfast could have been better. The bathroom - the taps were very stiff and the toilet flush was unreliable. The bathroom needed refurbished.Floorboards squeaked and plumbing was noisy. Well, everything went on fine until I checked out but the courtesy dramatically changed once I checked out. I asked them to call a Taxi for me and one of the girls told me that they are bit busy so will call in few minutes. They didn't call a taxi for me and had to ask again after waiting 20 minutes. It was not professionalism! :(. I booked an alarm call every day but it was day four before I actuallyreceived one. I also asked for an extra duvet and didn't get it. It was very basic and the bed was uncomfortable. The decor needed updating but I guess you get what you pay for.credit card surcharge exorbitant. Could do with being re-furbished as the decor was a bit tired.Poor Shower. The bed in our room was not comfortable but we were moved into another one which was better. The outside of the hotel could do with a facelift to look inviting.I found the rooms in need of repair and i did not have a good night sleep as i could hear the guests above me, the floor board made so much noise it woke me every time they got out of bed or used the loo. the noise people banging on ur door through the night keeping you up shouting and banging doors. we thought the room needed updating and felt unclean.The shower was poor and tv picture not good. The bathrom was pretty poor, with some slight mould round the tub. One light did not work. It was a low price, but I definitely would not reccomend at a higher price. Budget hotel you get what you pay for. the bedroom wasnt as clean as i thought it would be but it was comfy and the bathroom wasnt very clean.The batroom was very dirty and had shavings all over the tiles, also the poor girl on reception was trying to do xmas bookings and it took ages to check me in. I thought the hotel was looking tired. In need of major room improvements and decoration. In need of air conditioning. Exisitng double glazing does not fit there useless. Wells so thin you can everything in the next room.rooms, service, attitude of staff. General manager did not care about customer and hotel problems. Receptionist hotel procedures very poor.
