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The Imperial Hotel
Fraser Square (Fort William) PH336DW

The Imperial Hotel ligger i hjärtat av Fort William, och erbjuder det bästa av boende, service och standard. Alla rum är inredda med en mycket hög standard och ebjuder havsutsikt. På hotellet finns 2 barer och en italiensk restaurang. En semester eller vistelse att komma ihåg.

Betyg från 1458 recensioner
Utmärkt

7.5/10

Rum: 36

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Adress: Fraser Square, Fort William PH336DW map

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Vad folk säger

Hotel staff were fantastic, anything we asked for, we got - facilities were all working, Food was good, Hotel was in good state of repair. friendly very helpfull staff excellent service. Absolutely perfect. I thought this was a really nice hotel in a lovely location. All the staff were very friendly and helpful. The food was also excellent.the room was large and the staff very friendly. The food and service in the restaurant was excellent.
alla recensioner » Staff helpful and friendly and always attentive.The good location and friendly staff. By far the cheapest, yet one of the nicest hotels in the area....just a little more expensive than the hostel down the road...The staff were very friendly and helpful and the localtion was excellent. Location in the town was very good - staff were all friendly and helpful. Friendly welcome from staff. Convience to centre of town. Staff were very professional and pleasant. Good location, close, but not too close to the centre. Good location for travelling round the area. Good breakfast to get you on the way. The food and the service were good and the hotel was very central. Very friendly and helpful staff!!. central location. Good location near main street. Clean and spacious room with view to Loch. Good breakfast, friendly staff. Friendly staff. Location. The location of the hotel was ideal for the purpose of our visit. It was clean and the bathroom was very big compared to other hotel bathrooms. One of their good points. the hotel room was clean, and the water was hot apart from that nothing. Good food and friendly staff. ease of access to town. Convenient location. Helpful staff, good location. the staff were lovely, breakfast menu good, bar menu good,. location. location. There was nothing to like at this hotel. It certainly should not be a 3 star hotel. It rates as the worst hotel we have ever stayed in.Convenient to the railway station. Size of room and bathroom were good.There was some re-buliding work going on, although this was annoying, it was only a minor distraction. The room was clean however not spotless, the bedside tables were quite dusty and the tea cups etc had not been cleaned! Also the public bar didn't appear to be open so we were limited about where we could go as we didn't know the area.No complaints from us!. the rooms could do with a facelift and modernising. Disappointed with quality of breakfast which did not appear to be freshly cooked but re-heated. breakfast coffee. the hotel description states they have free wifi (the main reason we booked with them), but you are given one scratch card that gives you 1 hr access. When we asked for additional cards the hotel had run out. Also, room rate on booking.com was 20 pound higher than rate if you just turned up in person and asked for standard room rate. Our room had a lovely view of a fire escape!. insufficient parking at the hotel and no other free parking around, which can be a big hassle especially during busier periods. room had a damp smell. We did not eat at the hotel but it was chaotic in the bar (not therestaurant) as the staff were called away to serve food leaving peoplewaiting for drinks. The Americans were not impressed!. Electrical shower very poor. Plumbing noises in the morning. No computer for internet access for guests.bar meals were only Indian, service for dinner was slow, meals expensive in restaurant and poor choices. Room was small and little ventilation. Inadequate storage space (no drawers for jumpers etc). Poor hospitality tray, items missing and/or not replaced. Toilet and Shower room very small. Washhand basin in bedroom. I found the food in the restaurant was not of a high standard which I would have expected from Best Western. The menu stated one price and we were charged another and when queried were told the menu must have been wrong. One dish stated that it should be with savoy cabbage, when served it came with frozen peas and sweetcorn!!!!. Stayed on first floor and there were no net curtains or blinds to allow privacy without making the room dark by closing the curtains. Especially as the on looking buildings and hairdressers could look right in. Also I am not sure what the noise was but at around 6.30am it sounded like you were in the engine room of a ship. The noise woke us all up and didn't stop. the television in the room did not get a reception the breakfast was un cooked especially the sausage which was raw and the dinner at night was a very below par menu at 30 pound a head. The first room we were shown to had a broken window which wouldn't shut and was very basic and very cold! When I asked for another room, it was suggested that I close the curtains and turn the heating up. I did however get allocated aother room which was much better. Should I go back to Fort William I would try another hotel. no parking was available.Had to use public parking.Reported non-functioning bedside light,staff promised it would be fixed and it was still not fixed when we we left.Hotel restaraunt was prices for fairly average cuisine. Facilities old, generally run down (faulty TV, lights not working, etc.) - needs an overhaul. the room had no shower which i would have liked better than a bath, also the cups were not changed and more tea and coffee added,the bath room was in need of a re-vampalso the remote for tv did not work little things go along way to making you feel at home. There was no lift and we were on the second floor. The decor in the room was very tatty and tired. The floor tiles were lifting up in the bathroom which would obviously make it difficult to keep clean. Most annoying was the fact that we did not have a shower! We had a shower attachment which you could use to wash hair over the bath or sit in the bath and shower as suggested by the hotel!!!. Awful breakfast. Small cheap continental buffet, cold tea andaverage hot breakfast. Noisy rooms. Whole hotel old and tatty. Lookslike an American basic motel. THe best b and B's cost the same butdifferent world. the room / bathroom was in poor order. bedroom lights, and tv needs help. small rooms Only drawer available was one small one in bedside table, where are we expected to store clothes ?? Our room was supposed to be an executive room but it did not have the space or facilities to warrant that description. The standard of food and service at breakfast was very poor, we did not get what was ordered, the fried bread I ordered was only brought when I had eaten all the rest. The executive room was very small. Very small television high in the corner of the ceiling, impossible to see. Bed was very hard. The food was very poor, reheated steak pie, fish dish swimming in oil, very badly presented. The breakfast was of very poor quality, tables covered in crumbs. Poor selection of continental, juices never replenished by the staff. On arrival no porter to help.The breakfast dining experience was extremely poor. No secure luggageroom. The room was not available on time. Inefficiency of staff and restaurant, it was quite apparent that management had no idea how to run a hotel of this stature. Television did not work, heating was none existent, bathroom was dirty.Hotel is in need of refurbishment, 3 star rating in in my opinion flatters the hotel. Menu's advertised should reflect what they are able to produce.

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The Imperial Hotel Rumsinformation

Rumstyp	Max personer	från
Dubbelrum Executive [Rumsinformation]	2	från GBP 129.00	Sök
Alla rum har namn efter historiska klaner från Argyll och Cowalhalvön. Rummen har modern inredning, platt-TV, gratis Wi-Fi, te- och kaffefaciliteter samt bubbelbadkar och dusch. Rumsfaciliteter: TV, Toalett, Telefon, Radio, Jacuzzi/bubbelpool, Dusch, Badkar
Familjerum (3 vuxna) [Rumsinformation]	3	från GBP 165.00	Sök
Detta familjerum har underbar utsikt över staden, 1 dubbelsäng och 1 enkelsäng. Upp till 3 gäster kan bo här. Rumsfaciliteter: TV, Toalett, Telefon, Radio, Dusch, Badkar
Enkelrum Standard [Rumsinformation]	1	från GBP 65.00	Sök
Alla rum har modern inredning, platt-TV, gratis Wi-Fi, te- och kaffefaciliteter samt reglerbar uppvärmning. Rumsfaciliteter: Väckningstjänst/väckarklocka, Uppvärmning, TV, Toalett, Telefon, Strykjärn/strykbräda, Radio, Kaffe- och/eller tekokare, Hårtork, Fax, Dusch, Badrumsfaciliteter, Badrum, Badkar eller dusch, Arbetsbord
Tvåbäddsrum Standard [Rumsinformation]	2	från GBP 109.00	Sök
Alla rum har modern inredning, platt-TV, gratis Wi-Fi, te- och kaffefaciliteter samt reglerbar uppvärmning. Rumsfaciliteter: TV, Toalett, Telefon, Radio, Dusch, Badkar
Dubbelrum Standard [Rumsinformation]	2	från GBP 109.00	Sök
Alla rum har modern inredning, platt-TV, gratis Wi-Fi, te- och kaffefaciliteter samt reglerbar uppvärmning. Rumsfaciliteter: TV, Toalett, Telefon, Radio, Dusch, Badkar

Faciliteter The Imperial Hotel

Tjänster

Wi-Fi/trådlöst LAN, Kostnadsfri Wi-Fi ingår, Internet

Receptionstjänster

Värdeskåp, Dagstidningar, Bagageförvaring

Mat och dryck

Rumsservice, Restaurang, Lunchpaket, Bar, ,

Kontorsfaciliteter

Mötes- och/eller bankettfaciliteter, Fax-/kopieringsmöjligheter

Gemensamma utrymmen

Bibliotek

Annat

Uppvärmning, Rökfria rum, Alla allmänna och privata utrymmen är rökfria

Allmänt

Parkering, Kostnadsfri parkering, ,

Mat & dryck

Frukost serveras mellan kl. 07.30 och 09.30. Lunch serveras mellan kl. 12.00 och 17.00. Middag serveras mellan 17.00 och 22.00.

Viktig information

Observera att antalet parkeringsplatser är begränsat och att parkering inte kan garanteras. Observera att byggnaden saknar hiss.

The Imperial Hotel Regler

Incheckning

14:00 - 23:00

Utcheckning

- 11:00

Godkända kontokort

Hotellet förbehåller sig rätten att förauktorisera kontokort före ankomst.
American Express, Visa, MasterCard, Maestro, Solo, Maestro (Switch), MasterCard

Avbokningsregler

Vid avbokning senast 1 dygn före ankomstdatum debiteras ingen avgift.
Vid sen avbokning, ändring eller utebliven ankomst debiteras kostnaden för den första natten.

Regler för barn och extra sängar

Alla barn är välkomna.
Alla barn under 15 år bor gratis vid bruk av befintliga sängar.
Alla barn under 2 år bor gratis i barnsängar.
Det finns inte plats för extra sängar i rummet.