Staff and room
Location, free secure parking, friendly helpful staff, great showers, comfortable bed.
There was no bar.
Good area
The staff were very friendly and extremely helpful.
The comfort chair is not very comfortable. A stool for the work / dressing table would be nice.
friendliness
room was to far from my vehicle
Convenient location, clean, great bathrooms
Rooms not very sound proof - passage and car park noise
Coffee and Tea, Clean Bathrooms, tv Guide
The hotel deducted the fee from my credit card. The website clearlystated that credit card details are only needed to secure a booking, andnothing will be deducted from that card. I was refunded, but it was aninconvenience (I was not informed of the deduction until I requested aninvoice, and transfer and refund period, etc).
Close to airport - easy parking facilities
The sleep
no, I went in very late and left very early
The cost of breakfast reflected on the internet generated quotation(r45.00) was not the amount actually charged if the option was selected(r60.00 Or r70.00) depending on type of breakfast chosen!
roominess and breakfast
The staff did not check us out quickly, waiting for us to finish breakfast 1 hour later, and then proceeding to check us out. Because they couldn't understand English so well, we wasted time trying to communicate. Also, prior to going for breakfast, I asked them to make reservations at two local places for us. One hour later, they hadn't made the reservations or checked us out.
Breakfast, Ocean view
I had asked for a double and got a twin room - staff was flustered and overwhelmed when asked to process 5 people at a time - as a result names and bills got mixed up
We felt this hotel was the worse one of holiday. The staff were very unfriendly and very unhelpful, unlike all the other hotels we stayed at, SA hospitality is generally supurb except for this one. Also, the rooms were small and price did not include breakfast.
