Läget
Rummen motsvarade inte fem stjärnor. Vid utcheckning försökte man debitera extra pga betalning med Master Card. Dålig Conciergeservice..
staff make me fell like stay home.
very clean
late check in, room wasn't ready
Location convenient to Darling Harbour, Hyde Park and Circular Quay
friendly helpful staff, excellent location and facilities
on that day the car park access was closed and we had to walk four blocks with all our bags to reach the carpark - and still paid the same rate as the valet parking!
Excellently located for main Sydney sites
A lot of construction work around hotel currently. I had to change rooms.
We enjoyed Sidney for WYD 2008
No. It was very comfortable.
perfect, with a first class concierge service
location
Space, quiet
Suana and steam room in spa took ages to warm up. Breakfast seemedchaotic as 4/6 times found person to meet and greet when arrived.
Convenience of transportation
The service speed is a little bit slow.
location wise
expensive
The bartander was nice.
the room was a desaster
Accessible. Concierge staff are very good, they always give good advice.
Operator - Poor service when handling requests. Housekeeping - Not up to standard. They are not performing well in certain areas - I found milk stains on the glass which meant they haven't cleaned them!! That's not acceptable.
was not impressed with the service at all
we came down to breakfast the first morning and all the hot food was cold we told the resturant staff but nothing was done. we then told reception staff.next morning the breakfast was hot but i found a long hair in my mushrooms.i showed this to the staff. on the third morning we went down to breakfast to find the hot food cold again.please note that on no occasion did any staff apologize.
