Cost, Near by the station
The stuff don't speak English
Nice accommodation. Helpful staff, although they're English wasn't really good.
The indication on google map when I search with the address somehow showed that its on the left side after the bridge over the canal. The correct on should be on the right. Look out for the green signage when crossing the canal. There's a shorter way(10min) from the station only shown after you reached the hotel. They could post the map to the web in advance.
Very nice Ryokan with very friendly staff. Price/quality is definitely unmatched. Excellent stay. Recommended.
A 10 min. walk from the center, but should not be an issue.
clean, friendly, enough space quiet at night
a little indication (showing the direction to pedestrians) is welcome
Taking a bath at the onsen
the difficulties in speaking with the staff de to the lack of people speaking English fluently and to my lack of knowledge of Japanese.
Very friendly staff. Nice rooms.
Small bathroom.
It is difficult to find one's way from the JR Station/town centre to the ryokan
Comfortable and clean place
The family was wonderfully helpful and welcoming. Hot water for tea was in the room upon arrival, as well as a japanese style bathrobe. Everything was clean and beautiful in a traditional Japanese fashion. They let me keep my bag behind the desk for a day after leaving. Only a ten minute walk from the train station (although not obvious, I was able to find it in the dark pretty easily), although They do offer free pick- up. And a great price!
It's hard to see the sign from the street you cross the bridge on. I wandered in the back door by accident.
great room!
so only one shower room, so i guess if hotel is busy this might be a problem
Very helpful staff, and convenient (about 10 minutes walk to train station). The bathrooms are very clean as well.
very friendly staff, nice big room with large windows at 3 sides
not so many bathrooms
Quiet location. Very kind host. Spacious and clean room in Japanese style. Good value.
The overflow house where we were had a food smell but it was spotless and you soon stopped noticing it. Maybe it was the tatami mats.
Personal are very friendly but they don't understand English. The rooms are very big, clean and full of little details. Japanese 100%.
No western showers. Timetable for use the collective bath.
Matsukaze was a well-staffed, friendly and budget-oriented Ryokan that delivers for the price asked. Though not in the central-area of Matsumoto, it is probably the best-value-for-dollar for people who want traditional Japanese accommodation in this mountainous area. Additionally, the Ryokan is a 15 minute walk from the JR Matsumoto station.
Note of caution: don't attempt to carry your (heavy) luggage the first time here. There are no sidewalks beyond a certain point from the station. Take a taxi.
staff were really helpful and friendly nice room, clean and tidy, big TV
everything in Matsukaze!
nothing!
Beautiful rooms.
A bit of a walk to get to the center.
Nice place with wonderful and friendly staff. They are very warm and welcoming people and will even take you to the city with their car. Thank you for the nice stay, the bath is superb!
Only the location is not good, it is quite a walk in the opposite direction from city center.
Loved the traditional beds on the floor, housecoats and slippers. Nice and warm, and quiet. Free lift to the train the next day :)
Bit of a trek on foot from the train station but there were a lot of roadworks at the time, which caused diversions
It walking distance to the Train & Bus Terminal (10 minutes)
Decent value, 10 minute walk from station, very friendly and accommodating staff.
The setup makes this place a very noisy place in the morning, so don't plan on sleeping in. Also, if you get a room in the new building across the street, the new tatami mats have a VERY strong smell. I changed rooms after the first night. The bath is nice and large enough for five people, but for some reason only one person can use it at once, so it's not always easy to get in.
Comfortable room. Affordable.
Only one shower room made it difficult.
Host very friendly
Rooms smelt mouldy Kerosene heater Only one futon mattress on floor rather than customary two made for an uncomfortable nights sleep. Post paid but were not advised that credit card was not accepted which meant travelling around town with ourfriendlyhost to find ATM
Lot of confusion with the reservation. Had to spend some time to clear out things. Hopefully a Japanese person could help.
Nice spacious room. Free drop off at station. The big Japanese drum in the lobby to call the staff.
Shared facilities are very clean but have a bit a dated youth hostel feel. Some small things were broken that should be very easy to repair. The location is at the back of the rail road complex and a bit separated from the centre.
