Tony's House Hotel Opiniões
Norfolk Square (London) W2 1RS

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Funcionários: 5 Funcionários Limpeza: 5 Limpeza Relação Qualidade/Preço: 5 Relação Qualidade/Preço
Serviços: 5 Serviços Conforto: 5 Conforto

Very accomodating staff. Well equipped. Good location

None


Funcionários: 5 Funcionários Limpeza: 5 Limpeza Relação Qualidade/Preço: 5 Relação Qualidade/Preço
Serviços: 5 Serviços Conforto: 5 Conforto

Really nice staff and good location.


Funcionários: 5 Funcionários Limpeza: 5 Limpeza Relação Qualidade/Preço: 5 Relação Qualidade/Preço
Serviços: 5 Serviços Conforto: 5 Conforto

I loved the neighborhood and the staff was very friendly and welcoming. It's a great little hotel if you go to London for shopping. Near to Oxford street and other great shopping streets.

After a long day walking around London it was quite hard to get to the top floor by foot because there is no lift. But then again I took it as a little exercise.


Funcionários: 5 Funcionários Limpeza: 5 Limpeza Relação Qualidade/Preço: 5 Relação Qualidade/Preço
Serviços: 5 Serviços Conforto: 5 Conforto

Location

WI-FI worked not well


Funcionários: 5 Funcionários Limpeza: 5 Limpeza Relação Qualidade/Preço: 5 Relação Qualidade/Preço
Serviços: 5 Serviços Conforto: 5 Conforto

Hotel is perfectly located, not luxury but serves the purpose perfectly, is clean and not expensive. Staff very amiable

one of the beds broken in the room


Funcionários: 5 Funcionários Limpeza: 5 Limpeza Relação Qualidade/Preço: 5 Relação Qualidade/Preço
Serviços: 5 Serviços Conforto: 5 Conforto

Worth it's money. Very close to Paddington tube station and just 15 minutes walk from Hyde Park

The bathroom is very tiny :)


Funcionários: 5 Funcionários Limpeza: 5 Limpeza Relação Qualidade/Preço: 5 Relação Qualidade/Preço
Serviços: 5 Serviços Conforto: 5 Conforto

Staff very friendly. Breakfast was good.

TV reception not great.


Funcionários: 5 Funcionários Limpeza: 5 Limpeza Relação Qualidade/Preço: 5 Relação Qualidade/Preço
Serviços: 5 Serviços Conforto: 5 Conforto

We liked the breakfast in bed option, as there is no dining room it was the only option :). We stayed at top floor - 7 flights of stairs, which is fine if you have small suitcase.Broom was updated and clean, howeve the water pressure failed often, so I resorted to take a shower on the other floor at the common area, where the shower was rather outdated, but it was worth it since I got some good waterpresure and temperature. Room was small, but that is to be expected in europe prime location. The hotel was in nice park area, about 2 minutes walk to Paddington station - awesome location.


Funcionários: 5 Funcionários Limpeza: 5 Limpeza Relação Qualidade/Preço: 5 Relação Qualidade/Preço
Serviços: 5 Serviços Conforto: 5 Conforto

Location was excellent. Family of 5 could stay in one room. Variety of breakfast offered.

Noisy on street level. Sink in family room was VERY small and difficult to brush your teeth. Sheets came off the bed because they were not fitted and too small. Tried to book another night and had difficulties getting an answer in a timely manner.


Funcionários: 5 Funcionários Limpeza: 5 Limpeza Relação Qualidade/Preço: 5 Relação Qualidade/Preço
Serviços: 5 Serviços Conforto: 5 Conforto

very nice staff and location , clean and comfortable.


Funcionários: 5 Funcionários Limpeza: 5 Limpeza Relação Qualidade/Preço: 5 Relação Qualidade/Preço
Serviços: 5 Serviços Conforto: 5 Conforto

Thought the accommodation was excellent value for money, friendly staff and great location. Would use again and would recommend. Great room facilities ie fridge,hairdryers etc

Thought the bathroom was on the small size. My husband found it difficult to move in the shower and Not much space for me to help my 5 year old to wash. Only other thing was that we found the cheese triangles an odd option for breakfast! Other than that, spot on.


Funcionários: 5 Funcionários Limpeza: 5 Limpeza Relação Qualidade/Preço: 5 Relação Qualidade/Preço
Serviços: 5 Serviços Conforto: 5 Conforto

Nice, calm location, 5 minutes' walk from the Heathrow train. The staff was very friendly and forthcoming. An in-room breakfast package shows a lot of variety and was actually a nice surprise. Although a budget hotel, it does offer a number of amenities, even providing a socket adapter. Overall, excellent value for money in a great location!

The double room was tiny for an extended stay, it's really more of a bed & breakfast. In our room, I could hear and feel the subway running underneath the building - it wasn't really unsettling, but definitely noticeable.


Funcionários: 5 Funcionários Limpeza: 5 Limpeza Relação Qualidade/Preço: 5 Relação Qualidade/Preço
Serviços: 5 Serviços Conforto: 5 Conforto

Great location, friendly helpful staff, pleasant-enough "continental" style breakfast. Will probably come back in future


Funcionários: 5 Funcionários Limpeza: 5 Limpeza Relação Qualidade/Preço: 5 Relação Qualidade/Preço
Serviços: 5 Serviços Conforto: 5 Conforto

The staff were friendly and the breakfast nice, good value for money


Funcionários: 5 Funcionários Limpeza: 5 Limpeza Relação Qualidade/Preço: 5 Relação Qualidade/Preço
Serviços: 5 Serviços Conforto: 5 Conforto

Nice atmosphere, pleasant people, great location.

Nothing really.


Funcionários: 5 Funcionários Limpeza: 5 Limpeza Relação Qualidade/Preço: 5 Relação Qualidade/Preço
Serviços: 5 Serviços Conforto: 5 Conforto

Staff were amazing - very helpful in every way.

Climbing the stairs to my room - no lift!


Funcionários: 5 Funcionários Limpeza: 5 Limpeza Relação Qualidade/Preço: 5 Relação Qualidade/Preço
Serviços: 5 Serviços Conforto: 5 Conforto

Bathroom is beautiFul

It was freezing and heating did not work until 3 in the aftanoon


Funcionários: 5 Funcionários Limpeza: 5 Limpeza Relação Qualidade/Preço: 5 Relação Qualidade/Preço
Serviços: 5 Serviços Conforto: 5 Conforto

Very friendly staff, breakfast to the door, excellent location next to tube station.


Funcionários: 5 Funcionários Limpeza: 5 Limpeza Relação Qualidade/Preço: 5 Relação Qualidade/Preço
Serviços: 5 Serviços Conforto: 5 Conforto

Very clean and family friendly. Quiet and personal,staff were great...a good breakfast delivered to the door, plenty to eat. Had a good fridge and everything was as advertised...don't know what others complained about, it was a good hotel for the price and less than 2 minutes walk from the tube in a pleasant area.


Funcionários: 5 Funcionários Limpeza: 5 Limpeza Relação Qualidade/Preço: 5 Relação Qualidade/Preço
Serviços: 5 Serviços Conforto: 5 Conforto

Very convenient for Paddington Station Staff were helpful and friendly


Funcionários: 5 Funcionários Limpeza: 5 Limpeza Relação Qualidade/Preço: 5 Relação Qualidade/Preço
Serviços: 5 Serviços Conforto: 5 Conforto

The room was clean with a nice bathroom. The location is great, close to tube.

Breakfast too sweet, not healthy (included yoghurt, marmelade, sweet pastry and biscuits, but just 1 triangle of cheese per person). The room was in the basement with a view into a wall of other building. We heard a tube every 3 - 5 minutes.


Funcionários: 5 Funcionários Limpeza: 5 Limpeza Relação Qualidade/Preço: 5 Relação Qualidade/Preço
Serviços: 5 Serviços Conforto: 5 Conforto

staff is very nice, good value, but i would not recommend booking a hotel in this price class.

we ordered single bed's and at arrival they said that only double-beds are available. The shower was so small, it was barely usable.


Funcionários: 5 Funcionários Limpeza: 5 Limpeza Relação Qualidade/Preço: 5 Relação Qualidade/Preço
Serviços: 5 Serviços Conforto: 5 Conforto

Everything was great! The location is excellent, the room was small but clean and comfortable, and the staff were also very kind and helpful.


Funcionários: 4 Funcionários Limpeza: 4 Limpeza Relação Qualidade/Preço: 4 Relação Qualidade/Preço
Serviços: 4 Serviços Conforto: 4 Conforto

It is a typical for London inexpensive hotel. Don't expect much of it. Very little space, cheep furniture etc. Location is excellent, great view from 5th floor (but you have to get there through narrow stairs)

Breakfast is just awful.


Funcionários: 4 Funcionários Limpeza: 4 Limpeza Relação Qualidade/Preço: 4 Relação Qualidade/Preço
Serviços: 4 Serviços Conforto: 4 Conforto

Great and helpful staff, attentive to needs. They went the extra mile to accommodate family member needing to check in early due to twisted ankle. Breakfast was simple but more than ample, and delivered to room daily at time requested. Location was perfect next to Paddington Station, quiet and right next to a simple park where we ate a picnic lunch. Any kind of restaurant you might want is within a short walk, as well as a small Tesco for grocery items.

Accommodations were small, especially bathroom (though not smaller than pictured). Room was somewhat dusty. Cab company which the hotel contacted on our behalf for our last-day pickup did not come prepared with the number of seats the hotel had requested (though obviously not the hotel's fault, you may wish to be aware).


Funcionários: 4 Funcionários Limpeza: 4 Limpeza Relação Qualidade/Preço: 4 Relação Qualidade/Preço
Serviços: 4 Serviços Conforto: 4 Conforto

Excellent location - near tube. Friendly staff. Cosy atmosphere. Decent free breakfast each morning.

Stayed in 5 bedded family room in basement - very cramped - saw the other family room on a higher floor which was much bigger. Heater goes automatically off in wee hours of the morning.


Funcionários: 4 Funcionários Limpeza: 4 Limpeza Relação Qualidade/Preço: 4 Relação Qualidade/Preço
Serviços: 4 Serviços Conforto: 4 Conforto

everything was ok

didn't like the stairs


Funcionários: 4 Funcionários Limpeza: 4 Limpeza Relação Qualidade/Preço: 4 Relação Qualidade/Preço
Serviços: 4 Serviços Conforto: 4 Conforto

v hot. Couldn't turn off radiator. Miniscule room. Scruffy stairs and carpet


Funcionários: 4 Funcionários Limpeza: 4 Limpeza Relação Qualidade/Preço: 4 Relação Qualidade/Preço
Serviços: 4 Serviços Conforto: 4 Conforto

Location near Paddington train station, near Hyde Park, near stop of the sightseeing bus

The shower cubicle is too small, nightmare to get inside. No lift


Funcionários: 4 Funcionários Limpeza: 4 Limpeza Relação Qualidade/Preço: 4 Relação Qualidade/Preço
Serviços: 4 Serviços Conforto: 4 Conforto

Fridge in room, man on desk was quite nice, shower was good

Really tiny room, didn't mention triple was on 3rd floor so we had to change rooms and my grandma and aunt had to sleep in the same bed, bed covers were dirty


Funcionários: 4 Funcionários Limpeza: 4 Limpeza Relação Qualidade/Preço: 4 Relação Qualidade/Preço
Serviços: 4 Serviços Conforto: 4 Conforto

I've read a lot about London hotels It was no suprise for me. It was very tiny room but I liked it. The room was clean, well furniture. That furniture didn't waste space but It helped me to place my belongs. A teapot, iron, electric adapter were needed for me too. There were some trouble with hot water because our room was at the 3d floor. Sometimes hot water wasn't at all. Breakfast were plenty but everything were preserves in packs. And I didn't like always opened reception hall even when nobody from staff wasn't there.


Funcionários: 4 Funcionários Limpeza: 4 Limpeza Relação Qualidade/Preço: 4 Relação Qualidade/Preço
Serviços: 4 Serviços Conforto: 4 Conforto

Location close to Paddington station and opposite small garden. Pretty quiet

Could not find my booking upon arrival, and I was 'downgraded' to a double room without private bathroom. Room was small and not properly cleaned. Stains on table, old lighter down side of wardrobe etc Breakfast was brought to the room, but we had no plates and only 1 napkin to share. A hotel for those on a budget for sure.


Funcionários: 4 Funcionários Limpeza: 4 Limpeza Relação Qualidade/Preço: 4 Relação Qualidade/Preço
Serviços: 4 Serviços Conforto: 4 Conforto

The location was in a quiet street but near tube and Hyde park .

We had a family room in the basement , just noise from tube trains.


Funcionários: 4 Funcionários Limpeza: 4 Limpeza Relação Qualidade/Preço: 4 Relação Qualidade/Preço
Serviços: 4 Serviços Conforto: 4 Conforto

The location was excellent. I loved the breakfast.

The room was way too small for 4 ppl. The room was so small that as soon as we close a bit the window the room would start to boil with the central heating. Yet again, if I go back to London, I would opt to go back to the hotel as it was worthed, however I would definately ask for a bigger room.


Funcionários: 4 Funcionários Limpeza: 4 Limpeza Relação Qualidade/Preço: 4 Relação Qualidade/Preço
Serviços: 4 Serviços Conforto: 4 Conforto

The staff is very friendly and the included breakfeast is very assorted. The room is cozy and warm.

The fan in the ceiling of the bathroom is too noisy. I think is was broken.


Funcionários: 4 Funcionários Limpeza: 4 Limpeza Relação Qualidade/Preço: 4 Relação Qualidade/Preço
Serviços: 4 Serviços Conforto: 4 Conforto

Excellent location near centre of London, friendly staff eager to satisfy,free wifi, one of the cheapest hotels I found so close to the centre and close to a very accessible tube station. Staff offered to keep our luggage for the day until we left London in the evening, very convenient.

Sheets in double bed too short for 2 people (though I suppose we could have asked for more), poor bathroom in the room, though there's a +, at least the toilets and bathroom in the corridor were clean, roomy and comfortable


Funcionários: 4 Funcionários Limpeza: 4 Limpeza Relação Qualidade/Preço: 4 Relação Qualidade/Preço
Serviços: 4 Serviços Conforto: 4 Conforto

wifi, the staff

No flat-screen tv (only a small older one with poor reception)


Funcionários: 4 Funcionários Limpeza: 4 Limpeza Relação Qualidade/Preço: 4 Relação Qualidade/Preço
Serviços: 4 Serviços Conforto: 4 Conforto

Price Location Warm Clean

Dated Small


Funcionários: 3 Funcionários Limpeza: 3 Limpeza Relação Qualidade/Preço: 3 Relação Qualidade/Preço
Serviços: 3 Serviços Conforto: 3 Conforto

Great location and breakfast in the room

Small room in the pictures looked bigger, unfriendly personal


Funcionários: 3 Funcionários Limpeza: 3 Limpeza Relação Qualidade/Preço: 3 Relação Qualidade/Preço
Serviços: 3 Serviços Conforto: 3 Conforto

localisation welcome room 3 people OK

room 2 people 'underground', quite a cupboard, a very small bed, for a very high price ! breakfast


Funcionários: 3 Funcionários Limpeza: 3 Limpeza Relação Qualidade/Preço: 3 Relação Qualidade/Preço
Serviços: 3 Serviços Conforto: 3 Conforto

location

very tiny rooms


Funcionários: 3 Funcionários Limpeza: 3 Limpeza Relação Qualidade/Preço: 3 Relação Qualidade/Preço
Serviços: 3 Serviços Conforto: 3 Conforto

good location

When I arrived no one answered the door so I was stranded for a while. Then came running the guy who was not quite professional in his manners.Then to add to the bad start, I get informed that they had a booking issue and that the first night out of my two I will have to stay at the hotel next door that they arranged before I arrived. The Continental next door didn't even have towels! Worse stay ever only b/c I had a budget and booked last minute.


Funcionários: 3 Funcionários Limpeza: 3 Limpeza Relação Qualidade/Preço: 3 Relação Qualidade/Preço
Serviços: 3 Serviços Conforto: 3 Conforto

staff

clean, bed, bathroom


Funcionários: 3 Funcionários Limpeza: 3 Limpeza Relação Qualidade/Preço: 3 Relação Qualidade/Preço
Serviços: 3 Serviços Conforto: 3 Conforto

The location

Four beds crammed into one time room Rat poison all over the floor Thick dirt and dust Filthy yellow stained mattresses Trickles of running water from shower and tap COLD no basin plug Smelly Stained bedding Peeling wallpaper Smell of rat urine!


Funcionários: 3 Funcionários Limpeza: 3 Limpeza Relação Qualidade/Preço: 3 Relação Qualidade/Preço
Serviços: 3 Serviços Conforto: 3 Conforto

The Location to Paddington station, just out the door and round the corner. They Keep your luggage for you later than check out if you wish.

Everything else. Far too hot to sleep upstairs on third floor, too hot to sleep in the summer even with windows open and fan on. Bathroom looks like a caravan one. smaller than a caravan one. To put it blunt you can't turn around while on toilet. shower either scolding or cold. Its ok for a 1 night sleep over, but unlivable for any more.


Funcionários: 3 Funcionários Limpeza: 3 Limpeza Relação Qualidade/Preço: 3 Relação Qualidade/Preço
Serviços: 3 Serviços Conforto: 3 Conforto

Location to paddington

Bedroom tiny, shower had a curtain kept wrapping around you, bed sheets too small all night trying to adjust them back under you, breakfast is a joke, it comes to your room which is too small to sleep never mind eat they don't have a breakfast room, all in packets very poor selections, as soon as I checked out I had to go for breakfast


Funcionários: 3 Funcionários Limpeza: 3 Limpeza Relação Qualidade/Preço: 3 Relação Qualidade/Preço
Serviços: 3 Serviços Conforto: 3 Conforto

Location to Paddington Station and tube line. Friendly staff

1st night we arrived room not available and they moved us to a different hotel, but the one they sent us to in cab was incorrect and e then has to walk to 3rd hotel . 2nd night back to Tony's and toilet in room broken , not fixed yet by 3rd day; outlets in room not working with adapters.


Funcionários: 2 Funcionários Limpeza: 2 Limpeza Relação Qualidade/Preço: 2 Relação Qualidade/Preço
Serviços: 2 Serviços Conforto: 2 Conforto

nothing

everything


Funcionários: 2 Funcionários Limpeza: 2 Limpeza Relação Qualidade/Preço: 2 Relação Qualidade/Preço
Serviços: 2 Serviços Conforto: 2 Conforto

The thing we liked the most was the location.

the rooms were really poor, not cleaned. It was impossible to had a shower or to wash your hands and face. The breakfast was terrible. We read on the Internet that you had a continental breakfast every morning, but it was not.


Funcionários: 2 Funcionários Limpeza: 2 Limpeza Relação Qualidade/Preço: 2 Relação Qualidade/Preço
Serviços: 2 Serviços Conforto: 2 Conforto

close to paddington station

simply the worst accommodation that ever I came across, not acceptable