Nice breakfast, nice big doubleroom on "Lower Ground" own bathroom withtube. Hotel only few minuttes from Paddington Underground. Goodlocation. Nice and friendly Staff!
Nothing, apart from a litlle rumble from Underground, but not annoying -ok! This reminds you that you are in London :-)
the friendliness of the staff and also their breakfast were excellent.
The Hotel fitted our plans perfect with pre arrange available storage of our bags over week-end while we were in Paris and convience to Paddington rail station where we arrived from Cornwall,The price cleanliness,comfort,food and staff were without fault
staff were friendly and helpful.the continental breakfast was fantastic offering 'eat as much as u like' the location was great and in an area that was safe enough and central.I was really impressed with the way the cleaning lady tidied our room so thoroughly-she even stacked our clothes and hats for us- i was very touched by that.It was great to have free internet in the hotel too.good hotel!!
theres only two things which dissapointed me slightly -the first was walking into the room and seeing that there was only a foot of room around the bed-so the rooms are quite small.the other thing was the corridor door was outside our room and made a bang in the morning when people rushed down for breakfast-still great value for money and yes -we'le use this hotel again.
clean room, friendly staff, special-offer price, good breakfast
the room was tiny, thought that was not the such a big problem
Excellent location, Lancaster Gate (central line) and Paddington (circle line) a few minutes walk away. Bedroom and bathroom spotless, comfortable beds and good hot shower. We had booked a twin but were allocated a triple to the rear of the hotel which was very quiet with no traffic sound. Our very cheap mid-week deal included a generous continental breakfast, excellent value.
No tea / coffee facilites in room but a vending machine in foyer solved this problem.
Everything was very clean, from the the rooms and bathrooms, to the breakfast hall and staircases. The rooms themselves were basic, but more than adequate with comfortable beds and more then enough hot water in the shower. The bathroom with the step-in shower (which we requested) was indeed small, but sufficient. Breakfast is also basic but good. All the staff was friendly and helpfull.
room size - was much larger than I anticipated
the customer service of the reception staff
Cheerful and helpful staffon reception
I would very much like to be able to make a cup of tea in my room, so kettle etc would be really good.
overall cleanliness of hotel
I found the hotel comfortable and in a good location. The staff were pleasant and helpful. The room was very cosy and idealic!
friendly staff, clean room, nice breakfast
the service of the staff
Everything! This hotel is perfect for what I need when I travel... a clean place to shower, sleep and have breakfast! I don't go traveling to stay in hotels. We spent 10 hours only at the hotel!!!
No, nothing. The best money value, cost-benefit in London I've ever been to. So what the rooms are small????? Are you planning to sightsee the room or the city????
Location, friendly and helpful staff, cleanliness, bathroom, beds, breakfast
Rooms are rather (but not too) small
My parents arrived early at 6:30am and the hotel allowed them to check-in after a 13 hour flight. Furthermore, the hotel packed us some breakfast when we had to check-out at 6:30am to catch a flight early in the morning. The staff has been very helpful and located just down the road from the Paddington station (Heathrow Express).
The walls of the rooms are quite thin. Therefore, we could hear a lot of rumbling and foot steps all night from the upper floors and from the corridor outside.
The room was small but it was sufficient for the price. Hot water and clean, warm room. I would really recommend it! And I was really suprised with the amount of the breakfast sortiment! One could eat there many hours:)
Hotel staff very friendly. The room is small but very clean. Excellent location. Good breakfast.
There was no tea and cofee facitities. The bathroom could do much better with an additional shelf to put one's toiletries.
Location-proximity to Paddington,Lancaster gate tube, modest eating places.Comfort and complimentary bathroom accessories. Quiet (at least at back overlooking mews).Excellent Breakfast.BUT above all value for money at rate charged(£40) At full rates as advertised it would not be so favourably reviewed.
Underground train rumble.
Very clean. Nice breakfast. Central location.
The room was too small. Audible trafic noise all day long.
I thought your receptionists were excellent. I sat and watched them dealing with a vartiety of people and they were couteous and pleasant in all their dealings. Your breakfast staff were also very good and were very observant when tables wanted clearing etc.
Cleanliness,selection of food at breakfast,staff beingprofessional and polite
Blanket on bed
Easy to get to station clean comfortable room
Not didn't like but would have appreciated drink making facilities in room
Clean, spacious
The first room assigned to me was already occupied, fortunately there was nobody in the room when I entered
I had a pleasant stay.its position - two steps away from paddington and lancaster gate stations and hyde park - is perfect. very good value for money (breakfast included)
noise in the corridors (it has wooden floors)
the relation of price to service was very favourable
Within walking distance from Paddington Station.
the cleanliness and the new beds as well as the location.
I would have liked to have a tea/coffee/kettle tray in my room.
Everything was good. People who gave this hotel a bad review must be really fussy.
Very clean room and bathroom (had a single ensuite). Friendly and helpfull staff. Only 5-minute-walk to Paddington or Lancaster Station (bus/tube) and Hyde Park. Nice neighbourhood. 10-minute-walk to Queensway.
Nothing much. Affordable London hotels are typical of their xs-room size.
Location brilliant for sight-seeing, staff helpful, was able to leave luggage even after check-out.
Shower blasted you out the room! Stay 2nd floor or above to avoid noise from underground.
location was good as was the standard of the room given the price. you can stay in some national hotel chains for more and get less. worth staying, just remember it's London you came to see not the room.
like other review's I found the room to be a little tired and odd to see shampoo shoe shine stuff and even a safe but no tea/ coffee making facilities. but hey I have stayed in well over a hundred different hotels and this was good value for money, clean and a good breakfast.
Rooms was hot and the staff was good workig
Room floor was not clean
Location and price was great. Breakfast was also very good value
The staff is really helpfull and the Hotel is very well situated. Breakfast is very good and served in a nice restaurant.
The rooms have been repainted and furniture is not bad, but room size is indeed too small. TV's are old and the image is realy bad, because of poor tv signal.
clean rooms with tea and coffee in room; all facilities that I would expect from a 3* hotel, great location
