Specially the attitude of people in charge of attending the clients
Strong wifi, very nice cleaning staff/reception. Good restaurant below, good location
some better towels would not go amiss and something to clean up the dishes (even if it's just a small bottle of washing-up liquid, decanted from a larger one), sponges to do the above. Place is pretty noisy, if someone's leaving you will know about it, as the doors slam hard.
