Excellent friendly kind staff. Beautiful room, estate and good views of the city. Close to apartheid museum, which is what I wanted to visit during my 24 hour layover. Great food and wine too.
Had to wait nearly an hour for airport pickup car to take me, they said due to slow traffic. Costs of car pickups and drops are very expensive. Would look for taxi alternatives next time.
Staff very professional and transport tops
The size and location of my room
Being woken up at 08:30 for bar inspection and then cleaning staff at 09:15 to ask me when I was checking out. I had just come in form Kenya and this didn't happen
The Staff were amazing, room was super!
The tv was nt so user friendly. The room service guy came @ 8am to check mini bar which disturbed us.
Everything, the staff were very attentive and friendly, the service was faultless and room was great
The view from the restaurants was spectactular, the menu good not excellent, the morning/afternoon tea offered was suberb. The room was ( junior suite ) very good especially with the plunge pool just outside the door. The staff withina day knew our names.
Not much
The rooms were very attractive. The staff was very friendly.
The layout of the hotel makes it burdensome to get to your room or to a restaurant. Distant from anything to do other than what is offered at the hotel. Hotel restaurants were mediocre and service very slow.
The history of the place and the location was beautiful. The staff was very attentive and pleasant.
The electronics in the room were not updated. Beware of the TV that comes out of the chest. The contraption malfunctioned in the room and my hand was bruised holding the tv in place so it did not drop and break while I waited for the serviceman.
