convenience to sights, service, price
water pressure in shower was low
Staff extremely friendly and helpful, beautiful rooms, perfect location in Venice, great food!
The staff were incredibly helpful, friendly and funny! The location couldn't have been better - central to everything with excellent views
Great hotel situated in an ideal location on the Grand Canal. Reception staff were great, always willing to assist. We were upgraded to a room with a huge bathroom. The room itself was surprisingly spacious and most comfortable. Breakfasts were great, good variety of foods. Would definitely recommend this hotel.
Very central and easy for vaporetto. Compared to hotels each side cost was good. Fantastic views from suite rooms.
All Venice is expensive .
The people at the front desk were very helpful with tour information, restaurants, etc.
The helpfulness of staff, the hotel location and excellent coffee at breakfast.
having informed hotel that it was our 25th wedding anniversary, we were given a free upgrade to a junior suite, which was delightfuf.
no proper bar area in hotel, and drinks were expensive.
It was very welcoming, nothing was too much trouble and our possible needs were anticipated
Location of the hotel - very central to St Mark's square and water buses.
Hotel restaurant was expensive on New Year's Eve - no discount as with other nights.
The great location. From the airport is better to take the bus untilpiazzale Roma and then the water bus no.52. It's a direct/fast line andit will stopped just few meters away from the hotel. If you take -fromapt-the water bus no.2 It stops opposite to the hotel but it will takemore time to reached it since is traveling around other islands.
very nice and helpful staff; the location on the waterfront is a huge factor; lovely standard of decor; large size of bathroom and double jacuzzi tub;
unfinished woodwork in lift and around lift entrance on ground floor looks shabby; restaurant prices too high for the quality given - but not untypical of Venice
Friendliness of staff
The stairs
The staff at the Savoia e Jolanda were really helpful and courteous. The room was amazing, though a free upgrade to a full suite for our honeymoon did help there.
Teh staff were very friendly and helpful. The hotel was in a fantasic location and very central to many attractions
There was no tea and Coffee facilities in teh room which would have been nice but otherwise everything else was good.
Excellent location, nice staff, room was fine, if a little small.
service and restuarant
Very nice people, comfortable room, beautiful location.
The wireless internet service did not work.
it was like we expected it
Very good location. Staff very professional for morning breakfast. Good to have a restaurant at front of hotel overlooking the lagoon.
The single room allocated to me was not good. The shower room was tiny. The door leading to the back veranda and onto the roof space did not have a key. There were no real windows. For the price charged to single professional people this was not value for money. It would be difficult to recommend this hotel for that reason. Single female customers should be treated as well as any others.
no air conditioning even though the weather was scorching!
