The hotel was excellent during my stay.
Very minor problems with the key card entry in to the hotel carpark and also the rooms...............very minor...............not really important.
staff were great
Everything was fine and I do recommend the hotel
friendly and helpful staff
Very clean comfortable rooms. Staff were friendly and courteous
The bar had been changed since our last stay, some 3 years ago. This was now segregated from the main reception area and lacked character – the bar was very quite for a Friday evening. Also it would appear that smoking is still permitted in the Belgium bars – this being a negative aspect for non smoking families.
The staff was excellant and very helpful
Thought the bedding and towels looked really white and clean. Very convenient, caught the bus outside hotel for Gent City Centre
Did'nt really like the car park charge, it would be acceptable if the hotel was in the city centre but where it was situated did'nt think it was necessary.
Very helpful staff, comfortable room. Overall very good stay, recommended
Internet access unclear, minor point
The room
The breakfast
Room quiet, clean, spacious, modern.
Quality of breakfast was in general not "impressive", in particular poor quality of coffee and juices
The room was very big and very clean; excellent to be able to watch BBC1 as well! Breakfast was good, but only continental breakfast of course!
The design of the room was such that you had no enclosed wardrobes - its all open. But other than that, very good. Also, quite far out from Gent. St Pieters Station is a 20 minute walk away, but that does include crossing over a busy motorway on a flyover with no pavement! Much better if you have a car.
Size of room and bathroom; wifi access
Breakfast limited; access to town centre by public transport only twice hourly (given wrong time of bus at reception)
How close it was to the highway...making it the perfect hotel to see all of Belgium.
Needs a swimming pool and at least a queen size bed standard in the room.
The smell of the room
