La literie.le prix du petit dejeuner
Check in tres lent , on ne retrouvait plus ma reservation,Chambre tres etroite,forte odeur (d'humidite?) dans la salle de bain,
all the staff were superb, nothing was too much trouble.
We had an english breakfast, but it was cold which I mentioned to the waitress and reception staff.
the calm inside the hotel
every thing was fine but from my point view, the internet should be free or at least cheaper
It is not noisy, very quiet
No every things good .
location, staff
location
had a single room with a double window to avoid noise and wind, but unfortunatelly it was broken
Comfortable room
Reception could not find any record of a reservation in our name despite the fact that the room was already debited to my credit card. My wife spent 2 hours waiting until I was free to contact booking.com to sort out the problem. Very unsatisfactory on the hotels part.
proximity to tube station and hye park
Location
Room was not cleaned very well
Right across from Kensington Palace
Price of hotel does not include airport shuttle. Airport shuttle has tobe arranged in advance or at the airport. The room we stayed in was sosmall it could barely contain our luggage and ourselves at the sametime. Shower is trecherous. View from window was the next building'srooftop mechanical system. Front desk not very helpful.
