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Mövenpick Hotel & Residence Hajar Tower Makkah
Abraj Al Bait - Near King Abdul Aziz Gate (Makkah) 21955

Situé dans l'un des plus hauts bâtiments du monde et donnant sur la grande mosquée, l'hôtel Mövenpick Hotel & Residence Hajar Tower Makkah associe le charme des traditions et le confort moderne. Il abrite des commerces et des restaurants servant une cuisine raffinée. Dotées d’une connexion Wi-Fi gratuite, les chambres sont décorées avec un mobilier en bois contemporain, la plupart faisant face à la mosquée Masjid al-Haram et la Kaaba sacrée. Toutes sont dotées d’une télévision par satellite à écran plat, d’un plateau/bouilloire et d’un minibar. Vous pourrez déguster des spécialités gastronomiques saoudiennes au restaurant Al Naim et un éventail de plats internationaux classiques sous forme de buffet au bistrot Al Firdaous. Le salon de thé Al Diwan sert du café arabe et un mélange de thés sélectionnés. Face à la porte King Abdul Aziz, l'hôtel Mövenpick Hajar Tower Makkah est situé dans le centre de La Mecque, à proximité des centres commerciaux et des complexes de divertissement. Une connexion Wi-Fi est accessible gratuitement dans les parties communes.

Score sur 6804 commentaires
Excellent

7.9/10

Chambres: 1204

(Rechercher)
Adresse: Abraj Al Bait - Near King Abdul Aziz Gate, Makkah 21955 map

(Carte)

Mövenpick Hotel & Residence Hajar Tower Makkah - Photos

Ce que les gens disent

One of the nearest options to the Haram. High speed wifi almost everywhere in the hotel, including room. Helpful staff. Would like to mention particularly Mr. Al-Bishi (Duty Manager), Faiz and Hassan (Bell boys) for their hospitality. Very good breakfast. The number of lifts available was quite amazing. They gave me free upgrade (from double bed to 3-bed room) and that really helped with my young daughter. My experience was overall very good. Although out of place, must mention Jamal (taxi driv.
tous commentaires » The hotel is awesome, The main reason this hotel runs is because of its location and also the lack of availabity anywhere else. Same goes for all the hotels in this area. Other than that, the hotel is awesome. Very nice and clean. Staff are excellent and always willing to help. One has to remember that in this location the staff are run to the ground as its too busy, so you have to exercise patience. I would definitely stay here and recommend it. In fact I can't wait to return InshaAllah. Room was clean and quite big. Extra pillows and blankets were helpful for bigger family. House keeping was good. Safe was available. Iron board was available. Separate counter for check out. Zam zam available from concierge (30 Riyal / 10 litre). Transport booking available but pricey. Can book from outside around 50% the price inside. 1000 Riyal for Medina asked by the hotel. Out side you can get it for 400-600. Near to Masjid al-Haram. Can hear the adhaan from the room. Local to the shops around the Al-Haram everything is pretty much local within the 1 mile radius or out. Overall its a nice hotel room. The breakfast was my favorite finally got a full English breakfast with various items to choose from. Would i recommend: it's YES/NO ANSWER DEPENDING on what your after. Located in the Towers facing haram, I had a Full Kaaba view from my room, which was a blessing to have. And being located above the shopping mall and food court added to the hassle free trip. As I had no worries about transportation, nor meals and I can actually be back and forth into Haram “Kaaba” several times within the 24 hours. Excellent Location. Everything about Movenpick is excellent,location to Haram is excellent,most of all is,hospitality very goog and perfect,their Internet is ok,but only from the lobby u have to go down before you browse,secondly,we appriciate the assistance of mr Nisar Ahmed,for the wonderful help during our stay their we really appriciate him. Very near to the Holy Mousque, staf are very friendly and helpfull, thanks to concierge for his great help. Shopping mall downstairs is very good for shopping. The main purpose of staying in this hotel is to perform Umra. Breakfast is fantastic. Finally price was good but it would be better if they offer lower prices. The Hotel has very good & kind staff. High security and very safe. Location is superb for the Haram. One of the best hotels for Umra & Hajj. Excellent Breakfast and its setup. Excellent complement in afternoons: Arabic coffee, dates and snacks at reception. Instant service just after calling reception. Smily staff, co-operation, timing, and they provide wheelchair too. Also, the location is very much near holy mosque and inside a mall that has every thing including car parking with sr150 daily to park a car. Food is very much good and various specially UmmAli which has the best taste I ever tried. The hotel is walking distance to the Haram which is its main plus point. The Junior Suite for the price I got by booking in advance could not be beat. The facilities within the hotel are excellent including the buffet breakfast. which had a lot of variety. Check-in and check-out was fast. The location being close to haram / food court / mall was the best part. My experience was exceptional as they allowed me an early check-in, since I had arrived earlier than the mentioned time, and a late check-out. The breakfast was also very decent. Overall, a very good experience. Swift check-in and check-out process. Friendly and pleasant staff. Relaxed environment and value for money. Only 3 minutes walk from Abdul Aziz gate of Harm. Had a good view of Harm from room. Free wifi throughout the hotel. Breakfast was sumptuous and filling with enough variety. Staff were very friendly and helpful, the place was sophisticated and tidy, fully-equipped rooms. Definitely will be my selection on my next visit. and one thing I really love: Moroccan tea service and free Arabic coffee in the lobby. that was absolutely so generous of them. Stayed at Pullman before but Movenpick is same price and the standard of service is much better! - I arranged early check-in and they arranged it. Breakfast was also brilliant, comparable to Raffles (but price is considerably cheaper). Would definitely recommend this to all. very close to the Haram and staff were willing to do anything you asked them. lovely reception and lobby staff very polite nothing was to much trouble. excellant buffet breakfast really good choice and food. also had a evening meal in one of the restaurants and food was 5#. I liked the high standard of hotel, nice reception, polite, decent and freindly staff. Kept their commetment in the booking voutcher. Hotel situated in very good location close to Haram & comunitie's facilities. I wish for them a good luck always. Mr. Qassim in the Reservation was very helpful and I am really greatfull , He helped me with the directions for more than 25 minutes, and then he picked up me from the parking.. The receptionists are really kind and very fast working... We like everything about the hotel n are satisfied with the services given from the reception when we check in to the concierge during our check out time.... the staffs are friendly n excellent hence the services given are awesome!. The reception were very polite and there bell man were very good. The location of the rooms where excellent and it was as I booked "part of kaba'a view" the price is reasonable comparing with other hotels with the same standard. 1. The hotel is actually set in the Haram halls. It is less than 5 minutes walking to reach the Holy Kabaa. 2. The hotel is very clean and very elegant. 3. All facilities (shops, restaurants, etc) are nearby. Location was great, the price was good but that will depends on the time you are travelling to Meccah, if in Ramadan or in summer it will be more expensive. Breakfast was perfect and they have lots of choices. I liked the: (1) Complementary breakfast. (2) Behaviour of the staffs. (3) Its proximity to the Haram. (4) Provision of food at the hotel. (5) Helpful attitude of Mr. Khwaja - at the reception desk. Location is excellent. Staff is cooperative too. Excellent facilities. would love to come and stay here again and again. strongly recommended if you one wants to stay close to Harram and with family. everything in the hotel was perfect and my luck was ringing, i drove from Abu Dhabi to this hotel and i was hoping to find a parking for my car found one :D. Overall its a perfect score to me 10/10. One of the best hotels in mecca. I wish I could have extended my stay there. Thank you hotel movenpik. Your staff and facilities were amazing looking forward to come back next omra inshallah. The check in staff and the manager in duty very friendly. Very smooth check in. Lots of lifts. Huge lifts so several people can fit at a time. The location is amazing. Would stay again. The location is ideal for those going to Mecca as the hotel is right at the foot of the Holy Kaaba. The staff are very helpful and the breakfast + dinner buffet is also very good. - staff very friendly, specially Mr.Yasser at the reception...he did an upgrade for us and was very kind - hotel is very near from Haram...the location is really fantastic. I like the hotel and service during my stay was outstanding. Room service food was great all in all it was worth the money I paid I will definitely stay in this hotel again. The hotel is very near to haram. All the shopping centres are nearby. Daily breakfast had a wide choice of variety and was of excellent taste. Services provided were good. Location good hospitality provide arabic coffiee in many times provide extra hospitality such as morocon tea or Choclate fountain in lobby WIFI in all hotel good breakfast. proximity to the Holy Haram, lift-facilities, support staff everywhere, restaurant ambience, food, bedding, hot beverages in the room, bathroom supplies, check-out speed. - relax and very friendly enviroment - Mr. Hattan (Front Desk Agent) was very pleasant friendly and welcomed. - Zakria, Restaurants staff very helpful and friendly. Ur reception staff.. they were so welcoming.. 1 guy named fahad el otaibi.. he was so friendly.. I like the food in the breakfast baufee.. i couldnt stop eating.. :). Location was excellent, good value for money. Mr Muhammad at reception was a very efficient person. We were been given early check in without any extra payment. Best hotel I stayed in Mecca..Excellent staff..fast check-in and out procedures, superb location..nice resturant..has a very nice mosque which overlooks Haram. It's of course near the HARAM place for worship and if you non muslims I advise you not book this Hotel because it in MACCA place allowed only for Muslims . الفندق ممتاز جدا من ناحية الموقع والاثاث والمطاعم ولكن نظرا لظروف الزحمه والضغط كانت تنظيف الغرف متأخر جدا وغير نظيف ولكن بشكل عام الفندق ممتاز ويستحق القيمه. hotel staff was amazing, room was clean, careing staff, room servicse very nice. this is my second time in this hotel. and i will back thier again inshalah. I loved the location. The nearest you can get to the Holy Kaaba. The hotel is also very convenient since it has a shopping centre in the lower levels. - Food is very special and different (Breakfast). - Entrance of the hotel opposite to Haram King Abdulaziz Gate - Space of the room is excellent. Location is excellent in Abraj Towers The Breakfast is amazing! So much choice. Beds and pillows very comfortable. Nice shower too. No bath tub. Easy access to Haram... Very good breakfast and friendly staff... On request they provided a baby cot... Excellent Wifi access from our room... - King size bed was not available, however they upgraded me with suite - fast elevators - clean room - nice breakfast - super great room rates. Staff were excellent, helpfull and always available when needed. Rooms were properly equiped Everything was clean. I would stay again in it. Very convenient to Haram and staff were very friendly, especially Salem at reception who upgraded the room. Also special mention to Faiz. Excellent staff, location, and price worth, and most important thing they have the best breakfast I have ever seen quality and variety ?. Having a good experience on first leg of my trip, I returned to this hotel for my 2nd umrah. My earlier review speaks why I returned :). perfect location easy to reach the Haram always every time we go to makka and book this hotel. yiu should try it and you will love it. Location was really close to the Haram. Breakfast was great. The rooms were clean. We also experienced great help from the concierge. The washrooms could be little bigger. The hotel parking could be less costlier, esp if you have a stay for X days OR X type rooms. I had the rear facing room!!! So magnificent views of back alleys. Lol. Long time to check in. Any way , the hotel windows could be cleaned? Electric stove was found disconnected. Water spilled in the bathroom. May be a small wiper could help. Internet was very very slow, i could not use it. No WIFI in the rooms. The staff are very rude when it comes to bringing guests ; What kind of 5 star hotel is this *especially if its Asian(just to be specific)*. Some of the receptionists can't speak English so they give priority over those who speak arabic which is very rude when in the middle of serving someone. Apart from all this non-sense from the hotel it's good. (Some of the staff need training) *Disadvantage you need two lifts to get to the hotel. The Reception staff are friendly but Understaffed, It took a very long time to check our Group in multiple rooms. The Cleanliness of the rooms are questionable, had a very dirt floor Matt with old spills on it. And there was an obvious problem with the magnetization of the door cards, everyone was complaining that they regularly have no access to their rooms and that they have to go down to re-magnetize those!. Found rooms very cold even with AC off. The floor carpets is time to change, No microwaves in the rooms. You need 2 hours to have your car back but it is ok if you organize your stay. Parking charges of 200 riyals per day is very high. Wifi internet was only available in the lobby, and that too was mostly over-crowded. A 5-star facility should have wifi access in the rooms as well. They charge SAR 150 per day for underground hotel parking. Otherwise in case of a longer stay one has to park in Kudai parking. The check in time was a bit late: 5 P.m and the check out, early 12 P.m. None to report. bathrooms were not that clean and although the bed sheets were clean the top bed covers were not... quality of food for room service was very poor....slow to service the room each day....unpleasent smell in the hallways and reception. There is nothing to say in this regard. The room service "room cleaning" was a bit poor were you have to give some tip in order to clean it very well as well as the beds weren't so much comfortable as well the cutleries in the buffet restaurants need to be replaced as well the tables need to be replaced in their restaurants. 1. Wifi is not available in the rooms. 2. Due to tower height, my ears popped hardly everytime I used the elevators. 3. The check-out time is very early. As the check-in time is on 1700 hrs, the checkout should be at least on1600 hrs (not 1200 or 1400 hrs). 4. The TV's colors were very dark. Do not ask for a taxi from the hotel, they will ask you to go the rent car office in the hotel, I had a bad experience on that, I realized that the rent car office does not belong to the hotel, and they brought a privet car to take me to the airport, they share the price between the office and the car owner, and it was very expensive with a very bad driver .. As a five stars hotel, I expected a nice car with driver who knows exactly what to do and where he is going. (1) Lack of complementary airport shuttle to the Jeddah airport. Entry point is without any proper directions so taxi drivers take a long time to figure out. Internet couldnt work whole three days in room despite repeated assurances. It was barely available in lobby too. nothing to report about dislikes only that the check-in time is fairly late, 5 PM is the check-in time and i came to the hotel around 4 PM and the told me the room is not ready but i got my room around 4:20 and really not an issue if you know the check-in time. ( a mistake that i did not the hotel so i would say its HUMAN ERROR :P) Overall its a perfect score to me 10/10. The concierge service can be slow. Especially on weekends. no internet in the room. Quality of bed could be better. I felt the bed coil was hitting my back all the time. The room carpet had some old stains. The carpets, I think, should be changed in such situations. carpet quite old low speed WIFI (due to high occupancy). slow check-in, shower space is too narrow for a 5-star facility, tv remote control is not user-friendly, room lighting is too dim (for guests over 45 yrs like me).. none. Old furniture.. shower door didnt close properly.. Toooo expensive!!. Because a crude of prayer in Haram stay in the hotel worker don't reply to you and take your order or cleans the rooms . nothing to menation. - Shuttle out of the hotel is very diffecult to find Taxi and no such faciltiy in the hotel. No slippers for guests. The money was deducted from my card automatically at a certain time, just before I checked in, which is a shame as I brought along extra money to pay in cash. Note: they hotel asks for regundable deposit upon checkin. The room service cleaning took forever to reach our room, and the glass shelves in the bathroom were dusty. I don't like dust! Over all it was value for money for the amount I paid at the time of booking. And will consider it again. Taxi is very expensive from the checkout desk... - Slow check-in -asked for help to open closed safety box, no one came. - no in-room internet - not available taxi to airport - no news paper - no slippers - no cloth washing bag. Parking was paid, not feasable if you have your own car. Room preparation not up to standard of 5stars hotel no slippers no bath robes. Same as last review. The was one staff member who was particularly rude at the front desk.

Réservation en ligne Mövenpick Hotel & Residence Hajar Tower Makkah

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Mövenpick Hotel & Residence Hajar Tower Makkah Information sur les chambres

Type de chambre	Max.	à partir de
Chambre Double Classique [Information sur les chambres]	2	à partir de SAR 472.50	Rechercher
Veuillez noter que le tarif de la chambre correspond à une occupation double. La chambre peut accueillir jusqu'à 3 personnes (voir les conditions de l'hôtel). Équipements en chambre: toilettes, télévision satellite, téléphone, service de réveil, sèche-cheveux, salle de bains, plateau / bouilloire, peignoir, minibar, matériel de repassage, fer à repasser, douche, coffre-fort, climatisation, chaussons, baignoire, articles de toilette
Chambre Triple Classique [Information sur les chambres]	3	à partir de SAR 735.00	Rechercher
Veuillez noter que cette chambre ne peut pas accueillir de lit d'appoint. Équipements en chambre: toilettes, télévision satellite, téléphone, service de réveil, sèche-cheveux, salle de bains, plateau / bouilloire, peignoir, minibar, matériel de repassage, fer à repasser, douche, coffre-fort, climatisation, chaussons, baignoire, articles de toilette
Chambre Lits Jumeaux de Luxe avec Vue Partielle sur la Kaaba [Information sur les chambres]	2	à partir de SAR 622.50	Rechercher
Cette chambre offre une vue sur la Kaaba, l'un des lieux saints les plus importants de l'islam. Elle ne peut pas accueillir de lit d'appoint. Équipements en chambre: toilettes, télévision satellite, téléphone, service de réveil, sèche-cheveux, salle de bains, plateau / bouilloire, peignoir, minibar, matériel de repassage, fer à repasser, douche, coffre-fort, climatisation, chaussons, baignoire, articles de toilette
Chambre Lits Jumeaux Supérieure avec Vue Partielle sur le Haram [Information sur les chambres]	2	à partir de SAR 547.50	Rechercher
Cette chambre climatisée offre une vue sur la Mosquée sacrée. Équipements en chambre: toilettes, télévision satellite, téléphone, service de réveil, sèche-cheveux, salle de bains, plateau / bouilloire, peignoir, minibar, matériel de repassage, fer à repasser, douche, coin salon, coffre-fort, climatisation, chaussons, baignoire, articles de toilette
Suite Junior avec Lits Jumeaux et Vue Partielle sur le Haram [Information sur les chambres]	2	à partir de SAR 1035.00	Rechercher
Grande chambre dotée d'un coin salon spacieux et offrant une vue sur la grande mosquée Al-Masjid al-Ḥarām. Équipements en chambre: toilettes, télévision satellite, téléphone, service de réveil, sèche-cheveux, salle de bains, plateau / bouilloire, peignoir, minibar, matériel de repassage, fer à repasser, douche, coin salon, coffre-fort, climatisation, chaussons, baignoire, articles de toilette
Suite Junior avec Lit King-Size et Vue Partielle sur le Haram [Information sur les chambres]	2	à partir de SAR 1035.00	Rechercher
Grande chambre dotée d'un coin salon spacieux et offrant une vue partielle sur la grande mosquée Al-Masjid al-Ḥarām. Équipements en chambre: toilettes, télévision satellite, téléphone, service de réveil, sèche-cheveux, salle de bains, plateau / bouilloire, peignoir, minibar, matériel de repassage, fer à repasser, douche, coin salon, coffre-fort, climatisation, chaussons, baignoire, articles de toilette
Suite Amiri [Information sur les chambres]	2	à partir de SAR 3000.00	Rechercher
Cette chambre très spacieuse comprend une chambre séparée. Elle dispose d'un salon doté de canapés et d'un coin repas. Équipements en chambre: toilettes, télévision satellite, téléphone, service de réveil, sèche-cheveux, salle de bains, plateau / bouilloire, peignoir, minibar, matériel de repassage, fer à repasser, douche, coin salon, coffre-fort, climatisation, chaussons, baignoire, articles de toilette

Équipements de Mövenpick Hotel & Residence Hajar Tower Makkah

Transports

Parking sécurisé, Parking intérieur, Navette de l'établissement à l'aéroport, location de voitures

Services de nettoyage

service de repassage, blanchisserie,

Services d'affaires

fax / photocopies, centre d'affaires

Services

WiFi / connexion sans fil, services Internet, accès Internet WiFi gratuit

Restauration

service en chambre, restaurant, Kid meals (free/paid), Bouteille d'eau, , ,

Réception

service de voiturier, service de change, réception ouverte 24h/24, journaux, guichet automatique sur place, bagagerie,

Général

parking,

Espaces piscine et bien-être

Massage des pieds, massage

Divertissements et services aux familles

Divers

toutes les parties communes et privées sont non-fumeurs., salon d'accueil pour VIP, climatisation, chambres non-fumeurs, chambres familiales, chambres / équipements pour mobilité réduite, ascenseur, Accessible aux personnes à mobilité réduite

Boutiques

boutiques dans l'hôtel

Information importante

Un dépôt de garantie est exigé lors de l'enregistrement. Celui-ci vous sera remboursé après votre départ, une fois l'état des lieux de l'hébergement effectué. Le Mövenpick se réserve le droit de refuser les réservations de plus de 9 chambres. Des conditions différentes et des suppléments peuvent s'appliquer. Vous devrez présenter une pièce d'identité avec photo et une carte de crédit lors de l'enregistrement. Veuillez noter que toutes les demandes spéciales seront satisfaites sous réserve de disponibilité et pourront entraîner des frais supplémentaires. Veuillez informer l'établissement Mövenpick Hotel & Residence Hajar Tower Makkah à l'avance de l'heure à laquelle vous prévoyez d'arriver. Vous pouvez indiquer cette information dans la rubrique « Demandes spéciales » lors de la réservation ou contacter directement l'établissement. Ses coordonnées figurent sur votre confirmation de réservation.

Conditions de Mövenpick Hotel & Residence Hajar Tower Makkah

Arrivée

17:00 -

Départ

- 12:00

Cartes de crédit acceptées

L'hôtel se réserve le droit d'effectuer une pré-autorisation de la carte de crédit avant la date d'arrivée.
American Express, Visa, MasterCard, Maestro, MasterCard

Conditions d'annulation

En cas d'annulation ou de modification jusqu'à 3 jours avant la date d'arrivée, l'hôtel ne prélève pas de frais sur la carte de crédit fournie.
En cas d'annulation ou de modification tardive ou de non-présentation, l'hôtel prélève, sur la carte de crédit fournie, 80% du montant des trois premières nuits.

Enfants et Lit d'appoint

Tous les enfants sont les bienvenus.
Un enfant de moins de 4 an(s), séjourne à titre gracieux pour l'utilisation de la literie disponible dans la chambre des parents.
Un enfant plus âgé ou adulte est facturé 150 SAR par nuit et par personne pour l'utilisation d'un lit d'appoint.
Le nombre maximum de lit d'appoint ou de lit bébé en chambre est égal à 1.

Prépaiement

Un prépaiement équivalent à 50% du montant total du séjour sera prélevé par l'hôtel le jour de l'arrivée et il est remboursable selon les conditions d'annulation.