Hot tub was a great temperature, clean and well maintained.
The pool & spa
It is convenient and priced right.
Desk staff very friendly and helpful.
At first the desk agent couldn't find my reservation. Your booking service put an ampersand in front of my name, so it didn't come up when she searched for it.
The original offer was really a good deal; had we used the facilities (swimming pool, gym), we'd have no reason to complain. The evening staff member was pleasant and helpful.
We booked (and paid for) a room with two queen-size beds; I was travelling with my 6,7 ft tall son. There was only one bed. The room was perfect for one (handicapped) person (the room was evidently for a wheelchair bound person). The picture with grass is deceptive. The hotel is located in the midst of a huge series of shopping malls.
