Heritage Hotel and Conference Center, Best Western Premier Collection Reviews

522 Heritage Road (Southbury) 06488

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They accommodated my early checking

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Good sports facilities. Comfortable beds.

Feeling lost in a huge conference hotel. A retirement village.

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Staff were friendly. Location was perfect for visiting relatives. The place was clean. Parking was adequate despite the hotel being very busy.

room smelled like cooked grease, was near the kitchen of the restaurant's exhaust fan. Bathroom door slid across to close, not a normal door, seemed odd.Floors were uneven. Ice machine was broken.

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Romm was spacious and clean.

Noise from other guests and kitchen smells when window open

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Close to highway

Smell of urine in hallway and hotel room

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Location

Beds too small (not double size as indicated) Old and dated everything! Very disappointing experience!