Candlewood Suites Jacksonville East Merril Road Reviews

2700 Jane Street (Jacksonville) 32225

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Wi-Fi

A little noisy on Saturday night after the Georgia - Florida football game but it was expected.

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Great place for the money you would pay at least 3x that amount in New Orleans or bigger city.

Location I drove a across that bridge in rain storm it will scare you.

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Super convenient location.

The info page on booking. Com said that breakfast was included. There was no breakfast included,just a few brakfast items that that could be purchased. Also I paid the higher price to get a cancellable reservation and so that my cc would not be charged but it was anyway(by the hotel). Another room I reserved was charged also and 2 days later cancelled and the hotel did not issue a credit until the actual checking date!

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I didnt like the fact the manager call me the morning of my arrival date to tell me that my card didnt go through( in which i reserve a month in a half ago). And if i didnt have a card on file my room would be cancel.i never experience this as long as i have been traveling for several years.when we checked in they didnt say anything about a card, i paid cash. I was very displease the way the conducted business on an arrival day.

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The room itself was nice, and most of the staff was friendly.

Our toilet didn't work, and the GM knew this the day we arrived, and didn't call a plumber. We had to go downstairs to use the bathroom, as 3 attempts at plunging didn't work. The GM did end up giving us one day free, but we said we wouldn't accept anything less.