Sheraton Denver Downtown Hotel Reviews

1550 Court Place (Denver) 80202

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Plenty of staff to get you checked in quick and off to play in downtown! Great access to 16th St. Mall

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The staff was extremely prompt and courteous with our requests and always followed up to make sure a good job was done. The location was fantastic. It was extremely cold when we were there and the 16th St. Mall shuttle, being right outside the front door, made a great way to get to where we were going.

The main lobby bar closed far too early, but that was a minor inconvenience.

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I liked how it was so close to downtown denver, you didn't need a car to get around to the inner city.

The room was a little small, for a king bed, and the comforter on the bed had some dark stains on it.

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Location, friendly staff, my first time in Denver

My room was not ready when I got there- would have appreciated a discount for having to wait

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Location! Walking distance to anywhere downtown.

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great location, comfortable, good value, the yard house bar in the lobby was excellent in both their menu and the # of beers on tap.

expensive parking, a bit outdated.

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I liked ever thin it was a good

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We had to wait 35 minutes for them to give us a room , when I went back up to counter they gave us two totally different room that I reserved ! I was suppose to be mountain view! Then we went up to rooms and keys didn't work so we went down and came back up and just I key worked for one room and the other room key didn't so we had to call down for them to fix key . By then we were late meeting the people we were meeting!

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great Rates location cleanliness perfect

Check in times very late

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Location

It is a bit dated

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Prime location on the 16th street mall...

The water in the shower was barely warm when turned all the way to 'Hot'...and, the valet ticket indicated it would take 5-7 minutes to bring up the car. The fastest was 15 minutes and once took 45 minutes! The hotel should be honest, people make plans...if it will take a long time to get the car say so. Better than making guests wait and wait, then wait some more!

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location, services

small pool, no hot tub, no real game room, tiny bathroom

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Big comfy beds

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We chose the hotel for proximity to the Art Museums

Our next door neighbors were a group of 20 yr olds who partied until 3AM. We called the desk at 1:48AM to complain and security may have done something, but the comings& goings and loud voices went on. On checkout I suggested to the desk that Sheraton create "quiet floors"----like the Amtrak quiet cars.

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when i asked for local areas... the front desk directed me to 17th and Pennsylvania and we loved it. Thank you for that! loved it!! so much better than 16th st.

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Location

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Good rate & location.

No negative comments.

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The staff was awesome. Everyone was extremely nice and helpful. The front desk were the most inviting people ive ever met at a hotel. The valet people were extremely friendly, helpful, knowledgable of the area, directions and activities. Couldn't have found a better group of employees! Even the new hire/ first day on the job female was a joy at check out. She smiled and laughed her way thru my misspelling of my name thru mumble. Thanks to letsbookhotel.com and the sheraton for a fantastic four day stay!!!

Not one thing : )

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Restaurant in the lobby

They chared us more than the quoted price from letsbookhotel.com. Quoted $288 for two nights and was charged $338.

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extremely friendly and helpful

paying extra for the parking

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We had so much fun & a great experience, everyone was so nice & accommodating, we loved the bar, 16 mix & the location is superb!

The only suggestion I have is more clearly marked direction & exit signs, I think in the case of an emergency might be a bit challenging for people to get out of hotel from certain floors.

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Great views, comfortable beds, fantastic location, updated bathroom

Tight bathroom but kind of expected

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Great hotel with a great location right on the 16th St Mall, close to the Pavillions and tons of other things downtown. Rooms are very spacious and clean, staff was extremely friendly and helpful. I have stayed here several times and they never disappoint!

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Close to Colorado convention center and food and drinks.

Parking is to much for hotel guests. Hotel a little confusing to get around to specific areas.

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Location location location

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Fabulous place- perfect location. Excellent value.

The only problem we had was the variable temp in the shower. The manager was very responsive so I am sure this will be fixed.

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overall appearance location to 16th street and many attractions

Small rooms Confusing elevators

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room was small for the price; not much to the room

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The in room movies are overpriced and poor quality. Partway through the movie it went wavy and crackly for twenty minutes or so.

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Location

They charge you for the parking 24$/day while just next door the charge is 12$. They charge 15$/day for interned in bedroom whereas Four Point is free of charge.

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I ordered breakfast by putting the card on my door handle. The breakfast was 45 minutes late. I thought that the reason the breakfast costs so much was for convenience. That late breakfast made me late for everything that day. When breakfast cost $50 it better be on time.

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Location

Paying for parking.

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Friendliness of staff Final bill was lower than expected

Had reservation wrong on check-in No hot water for shower Over priced Old building Rooms were not as nice as pictures Rooms smaller than they appeared No mini fridge or microwave

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Location

never get what you say Ill get

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Gift shop employee was very friendly. Didn't catch her name

Parking garage never could read my room key, ordered a movie for $17 and it flickered the entire time, ordered breakfast which didn't come,

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Nice gym, yard pub inside, location.

Old, not insulated building with badly working heater gives feeling that it's constantly cold (-20C outside). Rooms look a bit low-level and used.

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Nice workout facility Room service was quick and professional

wi-fi in room did not work. Support for wi-fi not helpful Rooms are smaller than small - tiny Tower is across the street from the front desk. Takes a while to get in and out Car valet took to long to get my car (I called from my room)

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Location of hotel

Service, Room and facilities