Shaza Al Madina Reviews
Opp Masjid Al Nabawy, PO Box 25517, Central District (Al Madinah) 21452

These reviews are submitted by guests who stayed at Shaza Al Madina. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

الفندق نظيف وتصميمه انيق وجميل وموقعه ممتاز ويصلك مباشرة ببوابة النساء في الحرم

طول فترة اقامتنا كانت هناك اصوات مزعجه تصدر من الدور العلوي


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The hotel is excellent. Breakfast buffet is excellent.

There is no bells outside the rooms. Others have to knock the doors inoder to open the doors for them. No sound proof system. You can hear the people knocking on the doors for the rooms next to you. It was very noisy.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Every things

Noon


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location and Design

Not enough Parking Spaces Dinner Buffet price was too high at 175 SR/Person


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I like the interior design of the hotel & the detailed light fixtures. Moreover, the use of Arabic calligraphy give special spirit to the place...simply, the best hotel I have ever seen in Madina.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Everything! Friendly staff, PERFECT location (3 minute walk from AlMasjid AlNabawy's doors), clean & nice rooms.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

many thanks to Aymen in the reception.

car parking is limited ( 60 car parking ) while the hotel rooms over 400 !!! car parking during week-end is miserable.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Hospitable staff

Food could be much better


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

everything


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The break fast buffet , location

The room is very dark and dirty the water comes from shower are weaked the wifi is slow


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

location is excellent staff are very friendly breakfast is nice


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Duty Manager Professionalism of Mr. Hamza Al Nouman.

Amenities are provided upon request. A room of two person is provided with one shower gel for example


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Every thing was perfect . The hotel location is excellent . Room was super clean and comfort . Reception staff very helpful and I would like to thanks Mr. Talal the manger of front office he was so helpful with us


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

-Nice unique decoration -Nice food -Close to haram -Very helpful assistants

-bad internet connection -They clean rooms late afternoon


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location is perfect just around 100 meters to enter the masjid for both side men and women's The rooms are comfortable but a bit small, Breakfast buffet was delious

We arrived early around 1 pm and I requested for early check in and we were family with small kids, the initially said we will try our best, unfortunately we stayed for 3 hours waiting for rooms, we booked 3 rooms and we got 2 rooms cos we wanted connected door but unfortuantly they haven't got connector doors which they should mention in the room description section,


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Everything was good the food mostly was the chpion of the trip I advice them to keep it up

I used to come Almadinah many times in deffrent hotels they ware more flexible than Shaza in terms of check out according to the busniess They other hotels gave us till 5 and 6 if the hotel was empty


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Nice rooms, location, breakfast, welcoming staff, quick service, Etc...

Parking should be spacious and organized.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Everything was simply done with a smile. Great hotel & great experiance.

Just a comment... The lemo company was not professional as they kept playing with prices as they wish... The driver was sleepy and I had to entertain him to stay awake.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

very close to HARAM.. very friendly staff with great cooperation. very nice room, with comfortable place, beds, bathroom.. Parking in the basement although small spaces but safe and mostly found, 3 levels..

nothing specfic


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Good quality food

Certainly need to be renovated


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location is excellent. Clean and excellent room. Very good breakfast with excellent staff. I specifically mention Mr. Serhat at the restaurant for his superb and excellent kindness and service. He is really a professional and kind person.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Excellent services specially the restaurant stuff and food Very nice place close to Al Haram El Nabawy Inshallah will come back to same hotel

Check in took some time but in general an excellent hotel


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very close to mosque and good internal design. Good


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I liked the way how Shaza treats the customers. The buffet lunch was excellent. Toiletries were good, towels, bed sheets are clean. Thank you for your hospitality!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

الفندق مريح وديكورات الفندق مودرن- بوفيه الافطار اكثر من رائع وتشكيلة الاكل متنوعة زبائن الفندق مستواهم راقي ولايسببون ازعاج وافكر بالعودة لنفس الفندق في المرات القادمة

مواقف السيارات محدود لايكفي اثناء نهاية الاسبوع


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location and the breakfast with variety of things

Internet was poor and the hot water takes at least 15-20 minutes to feel it is warm


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

near Haram, Reception staff very goog , breakfast great ,

لايوجد بانيو في الغرفة ، والغرفة ليست واسعة ، خدمات الغرف والصيانة كانت العام الماضي افضل ، كان يوجد عطل في الدوش ولم يتم تصليحه


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Near to Haram , clean ,

Nead to change the bath towels to new.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Near to Haram particulary ladies section, shopping area.Feiendly staff .Well decorated in Islamic design, excellant breakfast that is included, I bet the lunch and dinner will be the same. very tasty fresh juice at reception ,and arabic coffee don't miss it.

carpet is dirty .there is kids club that is not opened ,i think this will be a great add to the hotel


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Friendly stuff, early check in and late check out with no fees. Everything was awesome!

None


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Worm friend ship of the staff The varieties of food restaurant Very near of haram spialy for lady

Charge 45 S.rs for inter net even they said it is very for gust


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Great breakfast with very helpful staff. The location also was very close to Al Haram Alnabawi. Elevators are always avaTheilable.

During booking I asked for one king size bed, when arrived no room with one single bed available, upgraded me to a suite, but the bed was two single beds but together to make one large bed. Also, at check in, front desk said all what's in mini bar is free for first night, was expecting water, soda, juice, nuts, chocolate. Unfortunately only water and Pepsi was there.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Staff is very friendly, Decorations are great, breakfast menu is great

Price is a bit high


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location Breakfast

Price expensive WIFI not working well almost all of the time


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The breakfast was wonderful

The dinner was awuful specially the salad


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

They were very accommodating with our early arrival request. And if you are a GHA member, then they let you check-out late without even requesting them. On top of that, the location was just perfect for anyone visiting Masjid Al Nabawi. I would definitely stay there again in the future!

None


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

زحمة زحمة زحمة الفطور كان مزدحم جدا المواقف لاتكفي عدد الساكنين في الفندق


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very slow response from the receptionists


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Excellent hotel excellent staff


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Tea & supplements Drinks are not refilled on daily base


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Clean rooms. well furnished .

Parkings was a nightmare.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Excellent location, variety and taste of meals

Cleanliness of carpets & windows requires some attention from the management


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

very good location in Madinah and good designe for the room

good servise good foods comfortbable rooms


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Position to the mosque. Kitchen and restaurant staff are helpful and friendly

The rooms Cleaning is not systematic, it should. Corridors are usually full of food leftovers, more regular cleaning is necessary to avoid disturbance of clients with smills


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Everything

Nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The restaurant provides very good service including delicious food and friendly waiters ..rooms design is very relaxing and luxurious although the furniture is a bit old and dirty

I went to different hotels around the word in Paris London Malta and Maldives and I can frankly say room hotels are dirty ..client expect cleaner rooms from 5 star hotel ..room service is just a pitty ..I used to stay in shaza almadani last year for 10 days ..cleaners did not bother themselves to clean the bathroom ..so sad


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location, staff, environment, breakfast, room and almost everything.

Nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Akmost everything.

No system to fix the room temperature.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Proximity to masjid.

Nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Furnitures, rooms are amazing decoration ,even is simple,near with Nabawi Mosque,procedure is easy, and restaurant/food court is good

Rate is not stable