It was very clean and very good location.
I have a problem when I check in your hotel.
Location is very good. There is the Hotel near to Hannover central station.
Location and comfort
the services of the hotel and also the facilities
very clean rooms
had to wait for 25 min for the shuttle
Close to central railway station, city center and most shops. Friendly staff. Clean. Many wall outlets.
Internet and breakfast is not free.
Excellent location, very close to central station and main shops, staff were very helpful, allowing me to check in early and local transport pass was very useful, allowing me to visit tram museum in outskirts without the hassle of buying/validating tickets.
Not a major gripe but cleaning staff were very zealous in wanting to get into room before 9 am even though I was checking out later that morning.
Clean comfortable hotel
There was discussion whether breakfast with the letsbookhotel.com booking was included or not, but it was solved the next morning. No free wifi
it was very central, 5 mins from train station, we had a free travel pass which was very usefull
It is a nice place to stay
Efficient, quiet, close to the main train station
No pool! Can't have everything, though
restaurant bar
Close to train station, nice staff, complimentary public transport ticket
Wifi very expensive
Friendly, efficient reception. Comfortable and quiet. Close to the main station.
The sliding door on the bathroom did not close tightly.
convenience to the city centre and station large airy room quiet
duvet too small making it difficult to stay covered at night only one pillow
Location,rooms great,air conditioned
Nothing
Very convenient location to train station, room was nice.
Internet was not free and somewhat expensive, and I believe the breakfast was as well.
2min from central station Free public transportation card for the duration of my stay Great for business travel
A bit sterile
We only stayed for one night but we found that the location is excellent being in the middle of town. The staff is everywhere but not pushy, just there when you need them.
As usual the InterCity Group provides excellent staff, clean rooms and a good breakfast.
No restaurant or bar open on Sunday evening.
excellent location
Breakfast/Dinner/Bar. Also the outside BBQ.
No wash clothes. Hair dryer needed to be "held" on.
This hotel is first class - I have stayed there many times. It is a great location, clean, the staff are friendly and helpful. One of the best hotels I have stayed in.
The free travelcard that they provided is handy. The staffs were generally cheerful and very helpful. The fact that it is close to the train station makes it particularly convenient to move around. They have also provided a big umbrella in the room for their guests' usage. How considerate!
We lived at the 4th floor and yet we could still hear noise from the street. This says that the soundproofing of the windows can certainly be improved.
Proximity to railway station
Breakfast not included, Internet restrictive
No service to the rooms. Not enough iron table and irons in the hotel.
Hotel is very close to main railway station and thus veruy handy to use especially if you travel by train.
I asked in my reservation a quiet room but the room I got was not.
Very good hotel. Close to all amenities and railway station. Good selection of places to eat nearby. Hotel very clean and well maintained. Reasonably priced.
Nohing to complain about.
I was very impressed by the friendly staff to mention one particular receptionist who went a mile to make is comfortable , Jessi thank you . The location is great , the staff are friendly , good value for money and very clean indeed . I stayed with my partner and a 12 week old baby and we all enjoyed out stay .
Great location, friendly staff.
Free Wi-Fi would be better.
Nice staff, near the train-station;
Everything is perfect. Price, location (just opposit the railway station), clean spacios room. Price included ulimited ticket to all public transport in Hannover.
Room was very comfortable and nicely fitted out.
Having to pay separately for Internet access - and that could only be used by one person. For a prestigious hotel, this is unacceptable.
No noise at all. The breakfast was very rich and the people kind. It is very well connected and in the middle of the city as well.
It was an offer for me, but I wouldn't pay the non-offer price.
Great location and great staff. Certainly will stay there again for future visit to Hannover. Very Good breakfast, too.
No sleepers / sandal in the room. No English paper or Magazine.
I liked the location as the hotel is in the city center where shops, cafes and restaurants are at walkable distance and it is also near to Hannover main train station.
I didn’t like the breakfast varieties it was limited. Moreover, the receptionists were unfriendly, the hotel is very costly and internet and breakfast are at additional cost, room is small.
peaceful, calm ,
towel
Location to train station and restaurants.
Room and bathroom are small. TV is also small and no English language channels. Reception are not very helpful.
We liked the proximity to the Central railway station as its just couple of minutes walk away. The cleanliness was good.
The ambience of the hotel as a whole starting from the lobby, lift and room was jaded it had seen better days long ago. The staff with rare exceptions seemed sullen and reluctant to smile. Overall bad value for money. Would stay there again only if desperate etc...
Location
Room size, bed, room facilities, TV, lighting, closet.
Position so close with the center
I payed for a Bussiness room but I received the standard. At the end the receptionist (that was so rude after that I made to note her this thing) gave me the standard room telling me that was the bussiness room. Incredible!!!!
The Location.
The value for money was unreasonable. It is the first hotel in the world were I had to pay for wifi. Your Hotel is definately not a 4 star level. It is more like a 2 star in our country. You management needs to stay in a 4 star hotel in China to have an idea what the business in all about.
Staff were very rude and unhelpful . On arrival after a long journey receptionist told us room was not ready at midday and to return at 2 to check in. We returned at 2 and she said room was still not ready. No explanation. no apology. When asked when it would be ready she shrugged and said 'maybe 3 maybe 4 who knows?'. As we had to travel out of the city that afternoon we were unable to get into the room to shower and change. Atrocious service.
Good location And free transportation ticket
Shampoo and conditioner
3 times higher rate during Hannover Messe; small room
